Manager of Clinic Operations

Amberwell Health; Hiawatha (KS); On-site; USD 65,000 - 90,000; Full time

Job summary

Amberwell Health in Hiawatha, KS seeks a Manager of Clinic Operations to oversee daily clinic activities across multiple sites and to drive process improvements.

The role ensures patient care standards, regulatory compliance, and cost-effective programs while coordinating with Clinic Directors, Nurse Managers, and executives for strategic goals and staff development.

Qualifications

• Experience in the clinic setting with strong oral and written communication skills.
• Prefers 2-5 years of clinic leadership experience.
• BLS certification required.

Responsibilities

• Oversee daily operations of the clinics.
• Ensure standards of patient care through QA monitors.
• Adhere to current regulatory standards (RHC, OSHA).
• Lead clinic toward Amberwell Health System goals.
• Support staff development and performance evaluations.
• Standardize processes across clinics and ensure adequate staffing.
• Provide monthly clinic statistics reporting.
• Lead Service Line Monthly meetings.

Skills

Leadership

Communication

Regulatory knowledge

Education

High School Diploma

Bachelor’s degree in health care or business

Job description

Job DetailsJob Location: Amberwell Hiawatha - Hiawatha, KS 66434Position Type: Full TimeEducation Level: High SchoolJob Shift: 8 Hour DayJob Category: Admin - ClericalThe Manager of Clinic Operations manages and coordinate activities within the our Primary Care Clinic, Eighth Street Clinic, Orthopedic Care Clinic and Surgical Care Clinic. In addition, the manager provides oversight and assistance to the supervisors of the clinics they supervise. Manager of Clinic Operations is responsible for the recommendation, development, process improvement, and implementation of policies and procedures within the clinics and for keeping the Clinic Medical Director, and Executive Director of Clinic Operations informed of both progress and potential problems. Responsible for the direction and evaluation of patient care delivery, maintaining operational aspects of the clinics, contracting of services provided, and work in collaboration with other service areas.

Qualifications

• Provide oversight to daily operations of the clinics.
• Ensures standards of patient care through QA monitors working closely with the quality improvement Coordinator.
• Understands and works toward meeting current regulatory standards of RHC, and OSHA standards.
• Assist in leading the clinic to achieve strategic goals of Amberwell Health System.
• Responsible for assisting with on-going performance evaluation, guidance, and development of personnel.
• Assist supervisors in ensuring smooth daily operations and standardizing process across the clinics.
• Ensures all clinic are performing in conjunction with RHC standards.
• Responsible for cost-effective programs.
• Identifies problems and communicates solutions to appropriate personnel.
• Keeps open communication with other Clinic Operations Managers and Executive Director of Clinic Operations.
• Provides opportunities for growth and development of clinic staff.
• Leads and attends staff meetings, huddles and performs rounding at all clinics
• Assist Clinic Managers and Nurse managers with problem solving and process improvement needs across all clinics.
• Ensures appropriate staffing and FTE’s at all clinics.
• Leads Service Line Monthly meetings
• Provides Monthly reporting on clinic statistics

Experience

• Minimum Required Experience: Experience in the clinic setting with strong oral and written communication skills.
• Preferred Experience: 2-5 years’ experience working in a clinic leadership position.

Education

• Minimum Required Education: High School Diploma
• Preferred Education: Completion of an accredited bachelor’s program in health care related or business related degree

Certifications

• Minimum Required: BLS
• Preferred Certifications: N/A