Manager of AI Platforms and Products

AdventHealth Corporate; Florida; On-site; USD 97,000 - 181,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Paid Time Off from Day One

403-B Retirement Plan

4 Weeks Parental Leave

Career Development

Well-being Resources

Mental Health Resources

Pet Benefits

Job summary

AdventHealth is seeking a hands-on, senior platform leader to own one or more enterprise AI platforms. You will balance user needs with governance and security while driving capacity planning, cost optimization, and reliable delivery in collaboration with Engineering and Technology Operations.

The role requires 5+ years in platform leadership with a strong focus on AI, cloud, and service management. Leadership and strategy development are essential in this hands-on, cross‑functional environment.

Qualifications

• Deep knowledge of enterprise AI, cloud, automation, or comparable shared‑platform administration.
• Ability to define platform roadmaps, backlogs, service measures, and administration standards.
• Knowledge of platform architecture, identity and access, security, privacy, monitoring, capacity, and service mgmt.
• Strong product and customer orientation across discovery, prioritization, and lifecycle decisions.
• Financial and commercial acumen covering licensing, consumption, cost optimization, and vendor performance.
• Ability to build and lead a technical team through recruiting, coaching, and performance mgmt.
• Hands‑on technical ability to configure, prototype, troubleshoot, document, or automate platform capabilities.
• Strong analytical, prioritization, problem‑solving, stakeholder‑management, and executive communication skills.

Responsibilities

• Own assigned AI platform product and service roadmaps, and measurable outcomes.
• Translate enterprise and user needs into platform capabilities and enablement plans.
• Define and oversee environment provisioning, access, policy controls, and lifecycle administration.
• Define service quality measures for adoption, cost, reliability, and vendor performance.
• Lead vendor relationships, licensing, consumption, and enterprise fit.
• Maintain service catalogs, onboarding pathways, and reusable patterns.
• Coordinate architecture, integrations, changes, releases, testing, and handoffs with Governance and Engineering.
• Recruit, coach, manage, and develop platform team members.

Education

Bachelor’s Degree

Master's Degree

Tools

Enterprise AI

Platform Roadmaps

Security & Governance

Product & Customer Orientation

Financial Acumen

Team Leadership

Hands-on Platform Config

Analytical & Communication

Job description

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Schedule

Full time

Shift

Day (United States of America)

Address

902 INSPIRATION AVE

City

ALTAMONTE SPRINGS

State

Florida

Postal Code

32714

Job Description

Leads a team responsible for the roadmap, administration, service quality, standards, vendor performance, and maker enablement of one or more enterprise AI platforms. The role balances user needs, governance and security requirements, capacity, cost, reliability, service measures, and team development while remaining a hands‑on technical contributor. The manager partners with Engineering and Technology Operations on production delivery while preserving their ownership of production build, deployment, run, incident response, and specialized remediation.

• Own assigned AI platform product and service roadmaps, prioritized backlogs, lifecycle plans, service definitions, and measurable outcomes.
• Translate enterprise and user needs into platform capabilities, administration practices, approved patterns, documentation, integration priorities, and enablement plans.
• Establish and oversee tenant, environment, access, provisioning, configuration, model‑access, policy‑control, capacity, usage, cost, and lifecycle‑administration practices.
• Define and monitor measures for service quality, responsiveness, adoption, cost, capacity, reliability, vendor performance, user experience, and compliance with approved standards.
• Lead vendor relationships and evaluate roadmap changes, licensing, consumption, emerging capabilities, technical dependencies, portability, supportability, and enterprise fit.
• Maintain service‑catalog entries, onboarding pathways, reusable patterns, knowledge resources, office hours, and maker‑enablement mechanisms.
• Coordinate architecture, integrations, changes, releases, testing, escalations, communications, and operational handoffs with Governance, Security, Privacy, Engineering, and Technology Operations.
• Recruit, coach, manage, and develop platform team members and personally configure, prototype, troubleshoot, evaluate, or validate platform capabilities within approved boundaries.
• Performs other duties as assigned.

Knowledge, Skills, and Abilities

• Deep working knowledge of enterprise AI, cloud, automation, low‑code, data, developer, or comparable shared‑platform administration and service models. [Required]
• Ability to define platform roadmaps, backlogs, service measures, administration standards, access controls, model‑access practices, policy guardrails, integration priorities, and lifecycle plans. [Required]
• Knowledge of platform architecture, identity and access, security, privacy, monitoring, capacity, change, service management, reliability, and operational handoffs. [Required]
• Strong product and customer orientation across discovery, prioritization, service definition, usability, adoption, feedback, and lifecycle decisions. [Required]
• Financial and commercial acumen covering licensing, consumption, capacity, cost optimization, vendor performance, sourcing, and roadmap choices. [Required]
• Ability to build and lead a technical team through recruiting, coaching, delegation, performance management, skills development, and repeatable operating practices. [Required]
• Hands‑on technical ability to configure, prototype, troubleshoot, evaluate, validate, document, or automate platform capabilities without absorbing production Engineering ownership. [Required]
• Strong analytical, prioritization, problem‑solving, stakeholder‑management, conflict‑management, written, verbal, and executive‑communication skills. [Required]

Education

• Bachelor’s Degree [Required]
• Master's Degree [Preferred]

Field of Study

• In Information Systems, Computer Science, Engineering, Business Technology, Data, or related field [Required]

Work Experience

• 5+ years of relevant experience [Required]
• 2+ years of leadership experience [Required]

Physical Requirements

Physical Requirements - https://tinyurl.com/23km2677

Pay Range

$97,219.20 - $180,835.20

Background Screening Requirement (Florida Law)

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law.

Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse: https://info.flclearinghouse.com/

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.