Manager of Admissions Visits and Experiences

Tiffin University; Ohio; On-site; USD 52,000 - 70,000; Full time

Job summary

Tiffin University is seeking a Manager of Admissions Visits and Experiences to lead engaging campus visits and admissions events that help prospective students and families discover the university.

Plan and deliver campus tours, open houses, information sessions, and special programs; supervise student ambassadors and tour guides; coordinate event logistics and collaborate with admissions, academic, and campus partners.

Qualifications

• Bachelor's degree in education, communications, marketing, hospitality, or a related field preferred.
• Experience coordinating events, campus visits, or student recruitment activities.
• Strong public speaking, customer service, organizational, and communication skills.
• Ability to supervise and motivate student staff and manage multiple priorities.
• Proficiency with office productivity tools and willingness to work occasional evenings or weekends.

Responsibilities

• Plan and manage campus tours, open houses, information sessions, and special admissions events.
• Coordinate event schedules, facilities, materials, vendors, and visitor communications.
• Recruit, train, schedule, and supervise student ambassadors and tour guides.
• Collaborate with admissions staff, academic departments, and campus partners to deliver consistent experiences.
• Track attendance, visitor feedback, and event outcomes; prepare reports and recommend improvements.
• Ensure visits are welcoming, accessible, inclusive, and aligned with enrollment goals.

Skills

Admissions event planning

Campus tour coordination

Public speaking

Data reporting

Enrollment knowledge

Customer service

Communication

Event marketing

Office software

Education

Bachelor's degree

Tools

MS Office

Event management software

Job description

Tiffin University seeks a Manager of Admissions Visits and Experiences to lead engaging campus visits and admissions events that help prospective students and families discover the university. Plan and deliver campus tours, open houses, information sessions, and special programs; supervise and train student ambassadors; coordinate event logistics and collaborate with admissions, academic, and campus partners. Use enrollment goals and visitor feedback to improve experiences, track attendance and outcomes, and ensure clear, welcoming communication from inquiry through visit. The successful candidate is organized, service-oriented, and committed to inclusive, student-centered engagement. Join a close-knit, collaborative campus community focused on practical education, mentoring, innovation, and professional growth.

Key Responsibilities

• Plan and manage campus tours, open houses, information sessions, and special admissions events.
• Coordinate event schedules, facilities, materials, vendors, and visitor communications.
• Recruit, train, schedule, and supervise student ambassadors and tour guides.
• Collaborate with admissions staff, academic departments, and campus partners to deliver consistent experiences.
• Track attendance, visitor feedback, and event outcomes; prepare reports and recommend improvements.
• Ensure visits are welcoming, accessible, inclusive, and aligned with enrollment goals.

Key Skills and Experience

• Admissions event planning
• Campus tour coordination
• Event logistics and scheduling
• Student ambassador recruitment and training
• Prospective student engagement
• Public speaking and presentation
• Visitor feedback and data reporting
• Enrollment and recruitment process knowledge
• Event communications and marketing
• Office productivity software

Qualifications

• Bachelor's degree in education, communications, marketing, hospitality, or a related field preferred.
• Experience coordinating events, campus visits, or student recruitment activities.
• Strong public speaking, customer service, organizational, and communication skills.
• Ability to supervise and motivate student staff and manage multiple priorities.
• Proficiency with office productivity tools and willingness to work occasional evenings or weekends.