- Employee Type Full Time
- Required Degree High school
- Travel 5%
- Manage Others Yes
Description
The Manager of Admissions & Parent Coordination leads student recruitment, admissions, enrollment,
and family engagement initiatives across HFCA campuses. This role builds welcoming, responsive
relationships with families and community partners, improves the prospective-family experience, and
collaborates with school leaders to strengthen enrollment, retention, and scholar success. The Manager
and ensures families have the information and support needed to participate meaningfully in school life.
Requirements
ESSENTIAL DUTIES AND RESPONSIBILITIES
Admissions & Enrollment Support
- ? Manage the student admissions lifecycle, from initial inquiry through application, enrollment, onboarding, and re-enrollment.
- ? Develop and coordinate recruitment outreach, school tours, open houses, information sessions, and community enrollment events.
- ? Guide families through enrollment requirements, document collection, deadlines, and next steps; ensure timely follow-up.
- ? Maintain accurate enrollment records and collaborate with campus and regional operations teams on data quality and compliance.
- ? Monitor application conversion, enrollment targets, intent-to-return data, and withdrawal trends; recommend improvements.
Parent & Family Engagement
- ? Develop and coordinate a consistent family engagement strategy across campuses, including orientations, workshops, conferences, and volunteer opportunities.
- ? Build trusting relationships with prospective and current families and serve as a responsive liaison with school personnel.
- ? Maintain accessible, proactive family communications by phone, email, text, and in person.
- ? Identify barriers to participation, respond to concerns professionally, and connect families with school and community resources.
- ? Collect family feedback and partner with school leaders to strengthen satisfaction, student persistence, and engagement.
Community Outreach & Partnerships
- ? Cultivate relationships with neighborhood organizations, churches, universities, and service providers to expand outreach and family support.
- ? Represent HFCA at recruitment fairs, community events, and school-family partnership activities.
Operational Leadership & Collaboration
- ? Coordinate admissions and engagement practices with principals, teachers, and regional operations teams to ensure consistency across campuses.
- ? Develop and maintain standard operating procedures, communication templates, schedules, and family-facing resources.
- ? Track enrollment, re-enrollment, family participation, and relevant attendance trends; prepare actionable updates for school leadership.
- ? Safeguard student and family records, maintain confidentiality, and follow applicable school policies and privacy requirements.
- ? Support campus operations and other related duties as assigned.
Accountability
- ? Progress toward student enrollment and re-enrollment targets
- ? Application-to-enrollment conversion and timely completion of enrollment documentation
- ? Family engagement participation, satisfaction, and communication responsiveness
- ? Accurate reporting and consistent admissions procedures across campuses
- ? Community outreach activity and effectiveness
Data, Tracking & Operational Support
- ? Track participation in admissions and family engagement activities and support accurate data entry and reporting.
- ? Assist with monitoring enrollment, re-enrollment, and attendance-related data at the campus level.
- ? Support the use of systems and tools used for enrollment, communication, and family.
- ? Perform other duties as assigned to support campus operations and family engagement priorities.
QUALIFICATIONS & REQUIREMENTS
Required
- ? High school diploma or equivalent required.
- ? At least one (1) year of relevant experience in a people-facing, service-oriented role.
- ? Strong verbal and written communication skills.
- ? Ability to manage multiple priorities and follow through on assigned responsibilities.
- ? Comfort using basic technology for communication, scheduling, and recordkeeping.
- ? Willingness and ability to work flexible hours, including occasional evenings or weekends.
Preferred Qualifications
- ? Bachelor’s degree or additional relevant experience in education, community engagement, admissions, or a related field.
- ? Experience working with families in a school or youth-serving organization.
- ? Familiarity with enrollment systems or family communication platforms.
Additional Requirements
- ? Access to a reliable vehicle for cross campus travel for meetings, walkthroughs, and events.
- ? Ability to maintain confidentiality and handle sensitive student and family information with discretion.
- ? Flexibility to take on additional responsibilities as assigned to support campus and family