Manager - Neuroscience Ambulatory Operational - Atlantic City

AtlantiCare; Stafford Township (NJ); On-site; USD 70,000 - 123,000; Full time

Job summary

AtlantiCare in Atlantic City seeks a Manager of Neuroscience Ambulatory Operations to oversee daily performance and operational efficiency of neuroscience outpatient practices across Egg Harbor Township, Atlantic City, Hammonton, Manahawkin, and Mount Laurel. This role covers Neurology, Neurosurgery, and Pain Management with coordination across sites.

The position requires advanced leadership, change management, staffing oversight, and a track record of improving operational and patient

Qualifications

• Bachelor's degree in healthcare administration, business, or related field required.
• Demonstrated ability to supervise staff, manage change, and improve operational performance across multiple locations.
• Minimum 3 years' experience as an administrative/business manager preferred.
• Excellent communication, relationship-building, and problem-solving skills.

Responsibilities

• Direct daily operations and performance of all Neuroscience outpatient practices across multiple sites.
• Coordinate with supervisors to ensure staffing, scheduling, and coverage across locations.
• Track provider productivity, access, and scheduling efficiency system wide.
• Identify opportunities for process improvement and implement corrective measures across practices.
• Support new staff onboarding, training, and competency development for multi-site teams.
• Collaborate with the Director to prepare and analyze operational and financial reports for all locations.
• Monitor patient flow, wait times, and experience metrics across the region.
• Promote staff engagement, teamwork, and accountability across dispersed teams.
• Maintain compliance with system policies and operational standards across all sites.
• Serve as a liaison between clinic leadership, providers, and administrative teams across multiple practices.

Skills

Staff supervision

Change management

Operational improvement

Communication skills

Problem solving

Education

Bachelor's degree in healthcare administration or related field

Job description

Manager - Neuroscience Ambulatory Operational - Atlantic City

Job Description

ATLANTICARE _________________________ROLE DESCRIPTION TITLE: Manager Neuroscience Ambulatory Operations JOB CODE: #1817 EXEMPT: X NON-EXEMPT: DATE: 10/12 REVISED: 11/19 12/20 (Q, PS) 4/22 (Q, T) 01/26 (T,PS,Q) 03/26 (PS)

• Bachelor's degree in healthcare administration, business, or related field required.
• Demonstrated ability to supervise staff, manage change, and improve operational performance across multiple locations.
• Minimum 3 years' experience required as an administrative/business manager preferred.
• Excellent communication, relationship-building, and problem-solving skills.

The Manager of Neuroscience Ambulatory Operations is responsible for overseeing the daily performance and operational efficiency of Neuroscience outpatient practices across multiple locations, including Egg Harbor Township, Atlantic City, Hammonton, Manahawkin, and Mount Laurel. This role encompasses Neurology, Neurosurgery, and Pain Management services, ensuring seamless coordination among geographically dispersed practices. The Manager provides strategic oversight, drives operational consistency, and partners with site supervisors and providers to achieve quality, access, and financial goals. This scope is significantly broader than single-practice management roles within the AtlantiCare system and requires advanced leadership and organizational skills.

Key Responsibilities

• Direct daily operations and performance of all Neuroscience outpatient practices across multiple sites.
• Coordinate with supervisors to ensure adequate staffing, scheduling, and coverage across locations.
• Track provider productivity, access, and scheduling efficiency system wide.
• Identify opportunities for process improvement and implement corrective measures across practices.
• Support new staff onboarding, training, and competency development for multi-site teams.
• Collaborate with the Director to prepare and analyze operational and financial reports for all locations.
• Monitor patient flow, wait times, and experience metrics across the region.
• Promote staff engagement, teamwork, and accountability across dispersed teams.
• Maintain compliance with system policies and operational standards across all sites.
• Serve as a liaison between clinic leadership, providers, and administrative teams across multiple practices.

Role Scope Flexibility

Responsibilities associated with this role may evolve over time in alignment with the operational and strategic needs of the Neuroscience Service Line.

Qualifications

• QUALIFICATIONS EDUCATION: Bachelor's degree in healthcare administration, business, or a related field required.
• Internal candidates with five years demonstrated successful leadership experience and quantifiable outcomes, along with an associate's degree, will be considered.
• LICENSE/CERTIFICATION: N/A EXPERIENCE: Minimum 3 years' experience required as an administrative/business manager preferred.
• Demonstrated ability to supervise staff, manage change, and improve operational performance across multiple locations.
• Excellent communication, relationship-building, and problem-solving skills.
• Relevant experience includes multi-site ambulatory or multi-specialty practice operations, staff supervision, process improvement, financial oversight, and demonstrated success in achieving operational and patient experience goals.
• Demonstrated ability to supervise staff, manage change, and improve operational performance across multiple locations.
• Excellent communication, relationship-building, and problem-solving skills.
• Demonstrated ability to supervise staff, manage change, and improve operational performance across multiple locations.

Performance Expectations

• Provider schedule utilization =90% across all sites.
• Patient wait times within 15 minutes of appointment.
• Budget variance within 3%.
• Patient experience =80th percentile.
• Staff turnover below system average across all locations.

Work Environment Potential for exposure to blood borne pathogens along with infectious diseases. (Refers to Blood Bourne Pathogen requirement) Essential functions of this position are listed on the Assessment and Evaluation Tool.

REPORTING RELATIONSHIP The above statement reflect the general details considered necessary to describe the principle functions of the job as identified and shall not be considered as a detailed description of all work requirements that may be inherent in the position.

Job Information

• Job Identification 100727
• Job Category Administration
• Job Schedule Full time
• Job Shift Day
• Pay Range $70,172.00 - $122,802.00
• Holidays Required No
• Weekends Required No
• Hrs Per Week 40
• Posting Requirement Post Int & Ext

Total Rewards at AtlantiCare

At AtlantiCare, we believe in supporting the whole person. Our market-competitive Total Rewards package is designed to promote the physical, emotional, social, and financial well-being of our team members. We offer a comprehensive suite of benefits and resources, including:

• Generous Paid Time Off (PTO)
• Medical, Prescription Drug, Dental & Vision Insurance
• Retirement Plans with employer contributions
• Short-Term & Long-Term Disability Coverage
• Life & Accidental Death & Dismemberment Insurance
• Tuition Reimbursement to support your educational goals
• Flexible Spending Accounts (FSAs) for healthcare and dependent care
• Wellness Programs to help you thrive
• Voluntary Benefits, including Pet Insurance and more

Benefits offerings may vary based on position and are subject to eligibility requirements.

Join a team that values your well-being and invests in your future.

Pay Transparency

In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to "Pay Transparency Law" in impacted states, which mandate employers to list salary ranges in job advertisements and promotions.

AtlantiCare is an Equal Opportunity Employer

Equal employment opportunity, including veterans and individuals with disabilities.

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