Manager-Network Services

AT&T; Collierville (TN); On-site; USD 77,000 - 129,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement program

Paid Time Off and Holidays

Paid Parental Leave

Paid Caregiver Leave

Adoption Reimbursement

Disability Benefits

Life and AD&D Insurance

Employee Discounts

Job summary

AT&T in Tennessee is hiring a Manager-Network Services to lead and optimize the planning, deployment, and maintenance of our network infrastructure across wireless, wireline, VOIP, video, and data services. You will oversee daily operations, guide a team of managers, technicians, and engineers, and drive efficiency, compliance, and service reliability.

The role requires 3+ years of related experience, a BS/BA preferred, and a 40-hour work week at onsite locations in Chattanooga, Collierville,

Qualifications

• 3+ years of related experience in network services or similar field.

Responsibilities

• Direct, mentor, and develop teams of managers, technicians, and engineers.
• Oversee network projects and daily operations, ensuring timely tasks and cost control.
• Ensure compliance with regulatory and company policies; monitor performance metrics.
• Identify and mitigate risks; handle escalations and outages; resolve complex issues.
• Coordinate with cross-functional teams on market plans and regional initiatives.

Skills

Team leadership

Project management

Operations management

Stakeholder coordination

Budget management

Hiring and performance management

Education

Bachelor’s degree (BS/BA) preferred

Job description

This is a full-time onsite role based in the location(s) posted and is performed from the designated work location five days per week. No relocation is offered.

AT&T will not hire any applicants for this position who require employer sponsorship now or in the future.

Join AT&T and help shape the future of communications and technology that connect the world. We value innovators who seek to explore the unknown and challenge the status quo. Bring your bold ideas and fearless spirit to redefine connectivity and transform how people share stories and experiences. At AT&T, you won’t just imagine the future—you’ll build it.

What you’ll bring:

As a Manager-Network Services, you will be responsible for overseeing and optimizing the planning, deployment, maintenance, and performance of network infrastructure, directing and developing teams to ensure seamless connectivity, compliance with company and regulatory policies, and the efficient operation and support of a broad range of services, including wireless, wireline, VOIP, video, and data.

Oversee the daily operations of their team, ensuring that tasks are completed efficiently and effectively. This role focuses on immediate team management, task delegation, and the resolution of day-to-day issues. Typically leads occupational staff within the organization. Responsible for influencing decisions regarding the hiring, firing, disciplinary action and promotional activity for subordinates.

What you’ll do:

• Team Leadership and Development: Direct, mentor, and develop teams of managers, technicians, and engineers through regular huddles, training, coaching, performance evaluations, and handling recruitment and grievances.
• Project and Operational Management: Oversee network projects and daily operations, ensuring timely task completion, coordinating with departments, maintaining service levels, and managing costs and workloads.
• Compliance and Performance: Ensure adherence to industry standards, regulatory requirements, and company policies, monitor performance metrics, increase productivity, manage budgets, and report operational issues to senior management.
• Risk Management and Problem Resolution: Identify and mitigate potential risks, manage escalations for high-severity network issues, resolve complex problems during outages, and handle customer complaints.
• Stakeholder Coordination and Strategic Initiatives: Coordinate with cross-functional teams and stakeholders, execute market-level plans for service activation and reliability, collaborate on regional and national initiatives, and drive lead generation and product distribution.

What you’ll need:

• Required Experience:
  • 3+ years of related experience in area of professional responsibility

• Desired Education:
  • Bachelor’s degree (BS/BA) preferred.

Supervisor: Yes

Environmental Requirements:

This position may be responsible for contributing to AT&T compliance with environmental laws and regulations as applicable to its job function. This may include, but is not limited to, work related to fuel tanks, emergency and stand‑by generators, boilers, hazardous waste, hazardous materials, batteries, manholes and vaults, water wells, linear and other construction projects, water discharge, or air emissions.

Our Manager-Network Services jobs earn between $77,100.00 - $128,500.00 USD Annual.

Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Weekly Hours:

40

Time Type:

Regular

Location:

Chattanooga, Tennessee, Collierville, Tennessee, Nashville, Tennessee

Salary Range:

$77,100.00 - $128,500.00

AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. Click here to learn more or request an application accommodation here.