Manager, NE Ops

Otis Elevator Co.; Dallas (TX); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

401(k) with company match

Medical, dental, vision coverage

Paid vacation and holidays

Life insurance and disability

Tuition reimbursement

Performance bonus opportunities

Parental leave benefits

Job summary

You will lead installation teams, coordinate materials, supervise safety programs, and strive to meet financial targets while maintaining strong relationships with customers and authorities. A strong background in elevator projects and leadership is essential.

Qualifications

• 5+ years of elevator industry experience or experience leading field level associates/technicians in a similar industry preferred.
• Ability to work in a highly team-oriented and dynamic environment.
• Strong written and verbal communication skills and presentation skills to effectively develop expectations and relationships with internal and external customers.
• Self-motivated and able to manage many simultaneous projects and responsibilities.
• Comfortable in a technical environment utilizing Microsoft based computer software.
• Strong leadership, goal-orientated, and good time management and organizational skills.

Responsibilities

• Direct, supervise, and lead the performance of field operations for the New Equipment installation side of Otis’ business.
• Supervise construction mechanics and installation teams.
• Achieve all financial performance targets including profit and working capital.
• Conduct field education training ensuring a safe working environment.
• Regularly perform field safety audits, jobsite inspections, and develop site safety/logistics plans.
• Coordinate all material deliveries and issuing purchase orders.
• Develop and maintain professional relationships with coworkers, clients, authorities, and others involved.
• Forecast and schedule labor resources ensuring successful project completion and improved efficiencies.
• Analyze situations and assist in developing contingencies for estimates.
• Administer contract writing and manage billing, payments, RFIs, and change orders to maximize cash flow.

Skills

Elevator industry experience

Team oriented

Communication skills

Self-motivated

Microsoft software

Leadership

Education

High school diploma or equivalent

Bachelor’s degree preferred

Tools

Microsoft Office

Job description

Location:

OT423: TD - DALLAS, TX 2421 State Highway 161 Frontage Road, Irving, TX, 75062 USA

Date Posted:

2026-07-20

Country:

United States of America

Location:

OT423: TD - DALLAS, TX 2421 State Highway 161 Frontage Road, Irving, TX, 75062 USA

Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity?

Otis Elevator Company is searching for a highly motivated New Equipment Field Operations Manager to drive productivity and the performance of new equipment projects for the branch and customers.

The New Equipment Field Operations Manager will be responsible for the new equipment business, including field operations, customer satisfaction and overall general business management for the North Texas operating area.

On a typical day you will:

• Direct, supervise, and lead the performance of field operations for the New Equipment installation side of Otis’ business
• Supervise construction mechanics and installation teams
• Achieve all financial performance targets including profit and working capital
• Conduct field education training ensuring that we create and maintain a safe working environment
• Regularly perform field safety audits, jobsite inspections, and develop site safety/logistics plans
• Coordinate all material deliveries and issuing purchase orders
• Develop and maintain professional and productive relationships with co-workers, field employees, clients, state & local authorities, and others in contact with the job
• Forecast and schedule labor resources ensuring successful project completion, maintaining customer quality assurance, and improving efficiencies
• Accurately analyze situations and assist in developing contingencies for estimates
• Administration and interpretation of contract writing and will perform customary construction process duties that include managing billing, consultant and contractors’ payments, processing RFIs and optimizing change order opportunities, as well as maximizing project cash coverage

What You Will Need To Be Successful

• 5+ years of elevator industry experience or experience leading field level associates/technicians in a similar industry preferred
• Ability to work in a highly team-oriented and dynamic environment
• Candidate must demonstrate strong written and verbal communication skills and presentation skills to effectively develop expectations and relationships with internal and external customers
• Needs to be self-motivated and able to manage many simultaneous projects and responsibilities
• Successful candidate should be very comfortable in a technical environment utilizing Microsoft based computer software
• Strong leadership skills, goal-orientated, and good decision-making skills with strong time management and organizational skills
• High school diploma or equivalent required; bachelor’s degree preferred

What’s In It For Me / Benefits

• We offer a 401(k) plan with a generous company match and an automatic retirement contribution for your future financial security from day one of your employment, you and your eligible dependents will receive comprehensive medical, prescription drug, dental, and vision coverage.
• Enjoy three weeks of paid vacation, along with paid company holidays
• We provide paid sick leave, employee assistance, and wellness incentive programs to support your well-being.
• Life insurance and disability coverage to protect you and your family.
• Voluntary benefits, including options for legal, pet, home, and auto insurance.
• We offer generous birth/adoption and parental leave benefits, as well as adoption assistance, to support growing families.
• Pursue your educational goals with our tuition reimbursement program.
• Recognize and be recognized! We celebrate service anniversaries and offer spot performance bonus opportunities to show our appreciation.

We will train you intensively in the areas of technology, processes & soft skills and you can exchange ideas with experienced colleagues at any time.

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