Manager, National Sales

US Foods; Wixom (MI); On-site; USD 80,000 - 130,000; Full time

Benefits offered by this job

Health insurance

Retirement benefits

Paid time off

Short-term disability

Long-term disability

Employee stock purchase plan

Life insurance

Job summary

US Foods is seeking a senior Sales Supervisor to lead Account Executives and Account Managers, guiding performance against KPIs and driving profitable growth across customer relationships. Expect hands-on coaching, critical business reviews, and cross-functional collaboration with Customer Service and operations.

The role emphasizes planning, scheduling, and training to ensure coverage and high-quality service, with potential incentive compensation and travel requirements.

Qualifications

• Five years of sales and distribution experience in foodservice or related field preferred.
• Bachelor's degree in Business/Marketing preferred.
• Overnight travel may be required for trainings and meetings.
• Strong communication, negotiation, and problem-solving abilities.
• Proficiency in MS Word, Excel, PowerPoint and Outlook required.

Responsibilities

• Supervise, plan, and set objectives for Account Executives and Account Managers and monitor performance against KPI.
• Drive sales growth, increase account penetration, and profitability of relationships.
• Coach staff and participate in high-stakes calls and business reviews for at-risk accounts.
• Coordinate with Customer Service and other departments to meet customer needs.

Skills

Communication skills

Customer service

Presentation skills

Negotiation

Problem solving

Travel readiness

Education

High School diploma

Bachelor's degree preferred

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

PowerPoint

Job description

Join Our Community of Food People!

BASIC PURPOSE

Supervise, plan, and set objectives for assigned Account Executives and Account Managers and monitor and assess their individual performance against key performance indicators, ensuring successful management of customer relationships and driving sales growth, item and category penetration and profitability of those relationships. May also manage significant piece of business directly. Support, develop and coach assigned staff and participate in critical sales calls as needed including business reviews for at-risk accounts.

Essential Duties And Responsibilities

Evaluate the ongoing effectiveness of the Sales team and relevant systems. Develop and implement sales procedures as necessary. Coordinate activities with other departments and functions to meet customer needs, including with Customer Service.

Monitor performance metrics to assess performance against key performance indicators and progress against annual operating plan targets.

Coordinate required training.

Determine schedules to ensure adequate coverage of all customer relationships in line with the segmented service strategy.

Assist assigned staff in escalating inquiries to Division, Region, and Corporate functions as needed including operations, replenishment, pricing, and category management.

Grow profit and penetration of all accounts managed (both those managed directly and those managed by direct reports).

SUPERVISION

Account Executives, Account Managers

RELATIONSHIPS

Internal: Customer Service Manager and Representatives, Account Coordinators, Division VP of National Sales and National Sales management, Accounting, Purchasing, Operations, Merchandising

External: Customers, Vendors

Qualifications

Education/Training: High School diploma or equivalent required; Bachelor’s degree in Business/Marketing preferred.

Related Experience: A minimum of five years of sales and distribution experience required (foodservice industry or related preferred). Experience in restaurant operations is desirable. Experience using quantitative & qualitative research data will be helpful. Overnight travel may be required to participate in trainings, meetings, or other company events.

Knowledge/Skills/Abilities: Excellent oral and written communication skills, as well as customer service and presentation abilities. Should also have demonstrated problem solving ability and negotiation skills. Working knowledge of Microsoft Word, Outlook, Excel and PowerPoint required.

Physical Requirements: NA

This role may also receive incentive compensation.

Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance.

Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law (for example: state or local minimum wage thresholds). The expected base rate for this role is between $80,000 - $130,000

• EOE– Race/Color/Religion/Sex/SexualOrientation/Gender Identity/National Origin/Age/Genetic Information/Protected Veteran/Disability Status***