Manager- Meyn Experience Center

Meyn Food Processing Technology B.V.; Westminster (SC); On-site; USD 90,000 - 130,000; Full time

Job summary

Meyn America is seeking a manager to supervise operations and oversee the Meyn Experience Center (MEC), ensuring a high-quality experience for technicians and customers.

The role requires poultry processing experience, willingness to travel, and a strong ability to lead training programs, manage budgets, and collaborate with sales and marketing to drive adoption and revenue.

Qualifications

• Bachelor’s degree in Business with a strong technical background.
• 5 years of relevant experience accepted in lieu of education.
• Poultry processing experience is required.
• Ability to read and understand drawings including P&IDs and plant layouts.
• Strong analytical, problem-solving and collaboration skills.

Responsibilities

• Manage day-to-day operations of the experience center, including scheduling, training and event coordination.
• Oversee maintenance and proper functioning of training equipment.
• Ensure compliance with safety and sanitation regulations.
• Manage budgets and financials related to training programs.
• Develop and implement comprehensive training programs on Meyn solutions.
• Coordinate with customers and internal teams to tailor training.
• Supervise and mentor a team of technical trainers.
• Conduct assessments to measure training effectiveness and adjust.
• Maintain records of training sessions and certifications.
• Stay current with industry trends to improve offerings.
• Collaborate with marketing and sales to promote the training center.

Skills

Analytical thinking

Problem solving

Technical aptitude

Teamwork

Interpersonal skills

Reading drawings

Education

Bachelor’s Degree in Business with a strong technical background

Tools

MS Office

AV setup troubleshooting

Camera systems

Job description

Meyn America is a leading innovator, offering intelligent, customized, and sustainable solutions to the poultry industry, and is a trusted partner for renowned poultry processing companies worldwide.

We are seeking a manager to supervise operations and oversee the Meyn Experience Center (MEC), ensuring a high-quality experience for technicians and customers.

Must be willing the travel

Must have poultry processing experience

The ideal candidate will play a critical role in managing the MEC and achieving the following goals

• Increase capital, after-sales and software revenues through an enhanced product demonstration environment that can be tailored to each customer application
• Accelerate customer adoption and time-to-profit for new product innovations
• Increase training revenues through a more engaging learning environment
• Improve new employee onboarding and product knowledge, particularly for service and sales professionals…and sustain these improvements
• Expand brand loyalty through engineered and personalized customer experiences in a state-of-the-art facility with immersive & interactive environments, thereby fostering deeper and stronger customer relationships.

Key Responsibilities:

• Manage day-to-day operations of the experience center, including scheduling, training and event coordination, and resource management.
• Oversee the maintenance and proper functioning of all training equipment, ensuring that safety standards are met.
• Ensure compliance with local, state, and federal regulations regarding safety protocols, equipment and facility sanitation and disposal of test product.
• Manage budgets and financials related to training programs, ensuring cost efficiency and profitability.
• Develop and implement comprehensive training programs on Meyn solutions, ensuring content is relevant, up to date, and meets industry standards.
• Coordinate with customers, internal team members and other stakeholders to tailor training to specific requirements.
• Supervise and mentor a team of technical trainers, ensuring they have the necessary resources and expertise to deliver effective training.
• Conduct assessments and evaluations to measure the effectiveness of training programs, adjusting as needed to improve results.
• Maintain accurate records of training sessions, participant progress, and certification issuance.
• Stay current with industry trends, new technologies, and best practices to continuously improve training offerings.
• Collaborate with marketing and sales teams to promote the training center and attract new participants.

Education: Bachelor’s Degree in Business with a strong technical background. 5 years of relevant experience accepted in lieu of education.

Experience: 5 years of business experience with budgets, P&L and managing a food or other industrial production facility with capital equipment. Marketing background a plus.

Functional Skills: Analytical mind and strong problem-solving ability. Strong technical aptitude with attention to detail required, mentality for collaboration and teamwork, and exceptional interpersonal skills to professionally collaborate with sales personnel, project managers, customers, and all levels of management. Ability to balance workload and schedules for facility usage. Ability to read and understand drawings including equipment drawings, general arrangements, process, and instrumentation diagrams (P&IDs), wiring schematics and plant layouts. Able to write and submit reports on problems, resolutions, lessons learned and performance issues.

Technology Aptitude/Skills: Proficient with MS Office Programs. Basic ability to troubleshoot audio visual setup and camera systems in the demonstration area

Language Skills: Excellent verbal and written communication skills; will interact with key customers, contractors, and all levels of the organization; ability to train, develop, and mentor team members.