Manager, Member Engagement

WERC; Washington (District of Columbia); On-site; USD 50,000 - 70,000; Full time

Job summary

WERC is seeking a dedicated individual to manage volunteer processes and coordinate with various committees in Washington, D.C. Responsibilities include managing the annual Call for Volunteers for over 450 members, supporting 60+ volunteer groups, and overseeing multiple project timelines.

The ideal candidate should hold a Bachelor's degree and have at least 2 years of relevant experience. Strong project management and communication skills are essential. This position offers opportunities for engagement and development in a collaborative environment.

Qualifications

• Bachelor’s degree from an accredited four-year institution or equivalent combination of education and experience.
• 2+ years of relevant professional experience, preferably within a trade association context.
• Exceptional project management, communication, and relationship-building skills.

Responsibilities

• Manage the annual Call for Volunteers process for 450+ WERC members.
• Lead the coordination and high-touch support of 60+ volunteer groups and subcommittees.
• Prepare regular updates and reports for board meetings, highlighting committee progress.

Skills

Project management

Communication

Relationship-building

Cultural awareness

CRM systems proficiency

Microsoft Office Suite

Education

Bachelor’s degree

Tools

Impexium

Asana

Job description

Responsibilities

• Manage the annual Call for Volunteers process for 450+ WERC members.
• Lead the coordination and high-touch support of 60+ volunteer groups and subcommittees.
• Work with the leadership team and staff liaisons to develop and maintain committee charters and annual work plans that align key initiatives and deliverables with organizational goals.
• Monitor and manage multiple project timelines and milestones simultaneously to ensure timely progress of action items and outcomes.
• Serve as the primary staff liaison for 10-12 assigned volunteer groups, collaborating closely with co-chairs to schedule sub/committee meetings, prepare agendas, and coordinate action items.
• Prepare regular updates and reports for board meetings, highlighting committee progress.
• Develop onboarding, training, and recognition programs to support and sustain volunteer engagement.
• Facilitate collaboration across volunteer groups to foster innovation and knowledge sharing within the talent mobility ecosystem.

Qualifications

• Bachelor’s degree from an accredited four-year institution or equivalent combination of education and experience
• 2+ years of relevant professional experience, preferably within a trade association context
• Exceptional project management, communication, and relationship-building skills
• Experience working across cultures and time zones with international member communities
• Familiarity with the talent mobility industry or related sectors (e.g., HR, relocation, immigration, global workforce management) is preferred
• Proficiency with CRM systems (e.g., Impexium), project tracking tools (e.g. Asana), and Microsoft Office Suite
• Ability to travel to annual conference