Manager, Medical Records

Ncsma; Jacksonville (FL); On-site; USD 65,000 - 95,000; Full time

Job summary

CareSpot in Jacksonville, FL seeks a Manager of Medical Records to lead the medical records team in processing requests from patients, clinics, attorneys, and insurers while upholding HIPAA guidelines.

This full-time role emphasizes coaching, process development, and cross-department collaboration to ensure timely responses and accurate record handling; prior experience in medical records and management is required.

Qualifications

• High School diploma or equivalent required; Associate’s degree or higher preferred.
• Minimum of 2 years of medical records experience.
• Minimum of 2 years of management experience.

Responsibilities

• Oversee the team responsible for fulfilling medical record and itemized bill requests from patients, clinics, attorneys, and insurers.
• Ensure compliance with HIPAA guidelines and confidentiality standards.
• Develop and implement processes for the Medical Records department and mentor team members.

Skills

Medical Records

Management

Education

High School diploma or equivalent

Associate’s degree preferred

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Manager, Medical Records

Full Time Management Jacksonville, FL, US

3 days ago Requisition ID: 5080

Position Summary

Medical Records Manager will oversee the team responsible for the fulfilment of medical record and itemized bill requests from patients, doctor’s offices, attorneys’ offices, and third party insurance companies while adhering to HIPAA guidelines. Managing the team to ensure these duties are fulfilled is a critical piece of this role, coaching, collaborating, and assisting in each team members success in their roles is important.

Duties and Responsibilities

• Knowledge of principles,methodsand practices of medical records administration, including accreditation standards and medical records terminology.
• Works cooperatively with members of the Medical Advisory Board and the General Counsel to ensure compliance with medical records processing (Federal and State Laws).
• Creates and implements processes and procedures for the Medical Records department.
• Manages department team members, oversees training onEMRsystems, creates cross training opportunities, mentors and develops team members.
• Ensures compliance of all department processes by the Medical Records Specialists.
• Ensures all medical record requests are responded to timely.
• Ensures medical record availability by utilizing multiple systems to obtain correct records.
• Provides medical record information by answering question and requests from patients, clinic staff, law firms, insurance companies, and government agencies.
• Maintains patient confidentiality and protects clinic operations by keeping information confidential, following all release-of-information protocols.
• Maintains a record-keeping system to assure all records are accurately prepared and safeguarded, in accordance with standard practice. This includes scanning all information into the Electronic Medical Record and notating patient accounts.
• Acts as a liaison for the Billing Department, sending itemized bills as requested.
• Identifies, communicates, and assertively pursues solutions in collaboration with supervisor when weaknesses in workflow functions and activities are identified.
• Acts with honesty and integrity in all business transactions, including, but not limited to, employment applications/resumes, patient records, time records, and financial transactions.
• Responsible for any other duties that may be assigned.

Experience, Skills and Education

• Education: High School diploma or equivalent isrequired; Associate’s degree or higher is preferred
• Minimum of 2 years of medical records experience
• Minimum of 2 years of management experience

Physical Demands

Thephysicaldemandsandworkenvironmentcharacteristicsdescribedherearerepresentativeofthosethatmustbe met bya team member tosuccessfullyperform the essential functions ofthisjob.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While working the essential functions of this job, the employee is occasionally required to stand, walk, sit, life,carry, use hands to handle or feel objects, tools or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch or crawl, talk, hear and lift and/or move up to 40 pounds.

Admin - While performing the essential functions of the job the employee may be in office or work remotely dependent upon the company and/or department’s policies.

Managerial Demands

While performing the essential functions of the job, the team member will be required to be available via cell phone during work hours, as well as before and after work hours and on weekends, to answer calls and concerns. Regular checking of CareSpot email is required .

Reporting This Position

Medical Records Specialists

General Sign Off

The team member is expected to adhere to all company policies and act as a role model in so doing as well as provide outstanding customer service. The information contained in this job description is not intended to be exhaustive . CareSpot reserves the right to revise and amend job descriptions at any time.

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