Manager, Medical Affairs Operations

Emalex Biosciences; Chicago (IL); On-site; USD 140,000 - 155,000; Full time

Benefits offered by this job

Comprehensive benefits package

401k plan

Flexible spending accounts

Job summary

A life sciences company located in Chicago is seeking a Manager, Medical Affairs Operations. This role involves coordinating operations, managing timelines and reports, and supporting engagement and logistics for medical events. Candidates should possess a BS or BA in Business, with at least 2 years of related operational experience, preferably in the pharmaceutical sector. Strong quantitative and communication skills, and the ability to travel up to 40% are required. A comprehensive benefits package is offered, along with competitive compensation ranging from $140,000 to $155,000 annually.

Qualifications

• At least 2 years in an operations-related role, preferably in the pharmaceutical industry.
• Ability to develop cross-functional relationships and communicate effectively.
• Willingness to travel up to 40%.

Responsibilities

• Coordinate and track activities across Medical Affairs and Commercial.
• Manage department timelines and create reports using project management software.
• Support stakeholder engagement initiatives and operational support for events.

Skills

Quantitative skills

Proficiency in Excel

Strong communication skills

Organizational skills

Critical thinking

Education

BS or BA in Business or related degree

Tools

Project management software

Job description

Base pay range

$140,000.00 - $155,000.00 per year

Manager, Medical Affairs Operations

PRIMARY ROLE: The Manager, Medical Affairs Operations role requires a combination of operational, project management, and quantitative skills. Serving as an operations team member reporting to the Senior Director, Medical Affairs Operations, this role ensures that the day‑to‑day workflows, event logistics, documentation, and tracking tasks are executed efficiently to support Medical Affairs objectives.

DUTIES AND RESPONSIBILITIES

• Coordinate and track activities across Medical Affairs and Commercial to help ensure effective launch planning and execution.
• Manage department timelines and create reports/visual summaries of Medical Affairs projects suitable for presentation to senior leadership using project management software; identify partner timelines and dependencies that impact Medical Affairs deliverables.
• Collaborate with Medical Affairs functional areas including Field Medical, Publications, Medical Information, and Medical Outcomes to define, track, and analyze metrics and KPIs; prepare periodic reports for senior leadership.
• Support Medical Affairs technology enablement in collaboration with IT; assess and test tools to increase operational efficiency across Medical Affairs activities.
• Act as administrator to various Medical Affairs systems including the Medical Affairs website and Customer Relationship Management System (CRM).
• Support stakeholder engagement initiatives: e.g., curation and quality checking KOL management lists, advisory board execution, congress planning and post‑event summary generation.
• Contribute to data management, performance tracking, and analytics by creating, maintaining, and updating operational dashboards, performance trackers, and reports; translate raw data into actionable insights.
• Assist in planning and supporting key medical congresses and other medical conferences; provide operational support at company medical exhibit booths and other company sponsored events.
• Support Medical Affairs meeting planning and logistics including scheduling, booking rooms, making reservations, ordering catering, and procuring equipment.
• Drive continual improvement in Medical Affairs operational excellence by proactively identifying and implementing strategies to overcome operational inefficiency, and by promoting best practices within Medical Affairs and with cross‑functional partners.
• Support Medical Affairs functional leads and internal partners to implement processes and maintain policies, SOPs, and systems to ensure operational excellence across Medical Affairs activities.
• Uphold compliance, quality, and professionalism in all documentation and administrative workflows (e.g., confidential data handling, standard operating procedures).
• Perform other duties as assigned.

QUALIFICATIONS

• BS or BA in Business or a related degree.
• At least 2 years in an operations related role; pharmaceutical industry and Medical Affairs experience preferred.
• Quantitative skills and facility with databases.
• Proficiency in Excel and project management software.
• Self‑starter with demonstrated ability to train and learn new software platforms quickly.
• Willingness to travel up to 40%.
• Strong verbal and written communication skills with the ability to develop cross‑functional relationships and communicate with colleagues, business partners, stakeholders and upper management across varied styles and cultures.
• Critical thinking and creativity, strong organizational, analytical, and planning skills.

The annual base salary for this role is $140,000.00 - $155,000.00. This is a good faith estimate of the pay range for this position and offers will ultimately be determined based on various factors, including but not limited to, relevant work experience, skills, education, and certifications. As such, final compensation may fall outside of this range. This position will also be eligible for a discretionary bonus. Emalex Biosciences offers a comprehensive benefits package, including group medical, dental and vision insurance, emotional health support, 401k, short and long‑term disability, life and AD&D insurance, and flexible spending accounts.

Seniority level

Associate

Employment type

Full‑time

Job function

Project Management and Strategy/Planning