Manager, Matchday Operations (Match Presentation)

NY 411; New York (NY); On-site; USD 70,000 - 90,000; Full time

Job summary

A leading sports organization in New York is seeking a Manager of Matchday Operations to oversee matchday proceedings, ensuring effective communication between stakeholders and seamless live event production. The ideal candidate will have a Bachelor's Degree in Sports Management and over 5 years of related experience. Responsibilities include managing relationships with vendors, supporting match presentation logistics, and acting as the main point of contact for matchday operations. Opportunities for aggressive growth and participation in high-profile events are available.

Qualifications

• 5+ years of live event production experience or related work.
• Demonstrated ability to communicate effectively across all levels of an organization.
• Ability to prioritize and execute multiple projects under tight deadlines.

Responsibilities

• Act as a point of contact for Match Presentation communications.
• Support match presentation planning and logistics.
• Manage relationships with vendors and talent.

Skills

Live event production

Written and verbal communication

Project management

Team collaboration

Decision making

Problem-solving

Proficiency with Microsoft Suite

Education

Bachelor’s Degree in Sports Management or related field

Job description

Manager, Matchday Operations (Match Presentation)

This is a Full Time position in the field of Live Broadcast / Sports / TV News / Technical Operations, located in New York, NY.

Responsibilities

• Act as a Matchday Operations point of contact for Match Presentation communications with Clubs and League stakeholders, supporting policy inquiries, matchday promotion approvals, and broadcast coordination.
• Analyze matchday execution, Club input, and approaches used by other leagues and sports to identify leading strategies and drive best practices across the League and Clubs.
• Support policy review and enforcement, including matchday video review, assist in review process and develop recommendations.
• Provide matchday oversight and troubleshooting, including fulfillment of special requests and disseminating information on major ceremonies.
• Conduct post‑mortems following significant matchday presentation issues to identify corrective actions.
• Review and enhance the Match Presentation elements of the MLS Matchday Manual, playoffs, and MLS Cup guidelines, proactively identifying policy areas for review and evolution throughout the season.
• Develop and apply a working knowledge of Matchday Operations policies, procedures, and workflows; collaborate and support ongoing weekly operational responsibilities that contribute to matchday preparation and execution.
• Contribute to Matchday Control responsibilities, including learning and applying the matchday manual policies to issues and general responsibilities on matchday.
• Prepare and distribute information internally to ensure matchday readiness across all stakeholders.
• Develop working knowledge of weather tools and other platforms to support discussions around inclement weather impacts and assist with resolution of related matchday issues, as needed.
• Lead the development of documentation and resources that train department staff on match presentation policies and serve as reference material for matchday support.

Event Production and Planning

• Support match presentation planning, logistics and creative ideation for every MLS and SUM match including MLS All‑Star, Mextour, Leagues Cup and MLS Cup.
• Provide creative input on videos, music, field layouts, graphics, and pre‑match ceremony sequencing.
• Support vendor management, budget tracking, RFP processes, and post‑event reporting and documentation across all MLS and SUM events.
• Present and contribute to pre‑matchday information‑sharing meetings, supporting coordination across internal teams and partners.
• Support the onboarding, coordination, and supervision of consultants and temporary staff involved in match presentation and event execution.
• Manage relationships with vendors, contractors, and talent (e.g., pyrotechnics, DJs, hosts, PA announcers, staging), including oversight of associated agreements.
• Act as the on‑field producer for all matchday entertainment and ceremonies, leading real‑time execution of pre‑match, halftime, and post‑match elements while directing stage managers and vendors in close coordination with the Executive Producer in the control room.

Experience

Education and Experience: Bachelor’s Degree in Sports Management, marketing, media, video production or a related field; 5+ years of live event production experience or related work.

Required Skills

• Extensive knowledge of live event run‑of‑show documents and timelines.
• Strong written and verbal communication skills, with the ability to present clearly and confidently to internal and external stakeholders.
• Demonstrated ability to communicate effectively across all levels of an organization.
• Strong understanding of the sports, music and entertainment industries, including current fan engagement and live event strategies.
• Experience creating engaging presentations and decks for executive audiences and large‑scale planning meetings.
• Superior organizational and project management skills, with a high level of attention to detail.
• Ability to prioritize and execute multiple projects under tight deadlines, adapting quickly in a fast‑paced environment.
• High standard of professionalism and accountability, with a commitment to quality, integrity and organizational compliance.
• Ability to work effectively in a collaborative, team environment.
• Sound decision making and problem‑solving skills, particularly in time‑sensitive situations.
• Proficient with Microsoft Suite.
• Ability to travel and to work non‑traditional hours, including evenings, weekends, and holidays.
• Ability to work remotely and maintain productivity and accountability with minimal supervision.

Desired Skills

• Prior experience in game presentation.
• Knowledge of the sport of soccer.
• Knowledge of the Spanish Language (business proficiency).