Manager, Marketing Ops and Strategy - Americas

Johnson Controls; Glendale (CA); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Competitive salary

Paid vacation/holidays/sick time

Comprehensive benefits package (401K,医

On-the-job/cross training

Encouraging and collaborative team env

Zero Harm policy

Job summary

Johnson Controls, a global leader in building systems and energy efficiency, seeks a high-energy manager to support Americas Marketing operations and campaign execution. You will interact with executives and staff, drive growth in revenue, pipeline, and leads, and represent the VP of Marketing across functions.

The role emphasizes leadership, project execution, and collaboration in a dynamic environment. Background in consulting, manufacturing, or similar is valued; travel up to 50% is required;

Qualifications

• 4-6 years of experience in high-performance environments with proven project planning and coordination.
• Proven initiative execution and performance analysis capabilities.
• Strong relationship-building and ability to influence across seniority levels.
• Excellent organizational skills with the ability to manage multiple priorities.
• Advanced Excel and PowerPoint skills for deliverables.

Responsibilities

• Lead cross-functional initiatives and projects with objectives, KPIs, timelines, ownership, and resources.
• Analyze monthly performance results, identify gaps and root causes, and present findings to leadership.
• Partner with central marketing teams to drive operational excellence and continuous improvement.
• Develop and manage annual marketing budget planning, with monthly/quarterly reviews.
• Create internal communications and materials for stakeholders and marketing teams.
• Coordinate annual marketing campaign planning across HVAC & Controls, Fire & Security, and OpenBlue.

Skills

Project planning

Cross-functional coordination

Initiative execution

Performance analysis

Relationship building

Communication

Education

Bachelor's degree

Master's degree preferred

Tools

Excel

PowerPoint

Job description

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

What we offer

• Competitive salary
• Paid vacation/holidays/sick time
• Comprehensive benefits package including 401K, medical, dental and vision care
• On-the-job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

Position Overview

We are seeking a high-energy professional with exceptional organisational and communication skills who thrives in a fast-paced, high-performance, matrixed environment. This role will interact with stakeholders at all levels, from executive leadership to early-career employees, and will support Americas Marketing operations and campaign execution to drive growth in revenue, pipeline, opportunities generated, and leads captured. While this is an individual contributor role, the Manager will act as a key representative of the Vice President of Marketing for the Americas, leading through influence across multiple marketing functions and business stakeholders, including Sales, P&L leaders, and the Marketing Leadership Team. The ideal candidate does not need a traditional marketing background. Instead, we are looking for someone with experience demonstrating leadership, project execution, collaboration, and success in a dynamic, results-oriented environment. Relevant backgrounds may include management consulting, manufacturing, financial services, leadership development programs, or similar disciplines.

Key Areas of Focus

1. Project Management & Strategic Initiatives

   Lead special projects and cross-functional initiatives as directed by the VP of Marketing. Establish project objectives, KPIs, timelines, ownership, and resource requirements. Coordinate deliverables and ensure successful execution across teams.

2. Performance Reporting & Analysis

   Analyze monthly performance results and identify gaps, trends, and root causes. Develop actionable insights and recommendations to improve business outcomes. Present findings and progress updates to leadership.

3. Business Systems & Continuous Improvement

   Partner with central marketing teams to drive operational excellence and continuous improvement initiatives. Support problem identification, data analysis, workshop facilitation, action planning, and solution implementation. Apply structured improvement methodologies to enhance marketing effectiveness and efficiency.

4. Marketing Budget Management

   Develop and manage the annual marketing budget planning process. Lead monthly and quarterly budget reviews with budget owners. Monitor and maintain ongoing spend tracking and reporting.

5. Stakeholder & Team Communications

   Develop communication materials for internal stakeholders and the broader marketing team, including: Monthly marketing newsletters Town hall presentations Executive updates Email communications Partner with Internal Communications as needed to ensure alignment and consistency.

6. Campaign Activation Planning

   Coordinate annual marketing campaign planning across business segments, including HVAC & Controls, Fire & Security, and OpenBlue. Support quarterly business reviews, updates, and performance reporting. Drive alignment across marketing teams to ensure successful campaign execution.

Qualifications Required Experience & Skills

• 4-6 years of experience in a high-performance environment with demonstrated success in:
  • Project planning and management
  • Cross-functional coordination
  • Initiative execution
  • Performance analysis
• Strong relationship-building capabilities and the ability to influence stakeholders across varying levels of seniority.
• Self-motivated, proactive, and energized by driving results.
• Excellent organizational skills with the ability to independently manage multiple priorities from inception through completion.
• Strong analytical and decision-making skills, grounded in data, facts, and logical reasoning.
• Ability to create high-quality business deliverables, including: Excel workbooks PowerPoint presentations Written communications Executive-ready reports and presentations
• Exceptional time management skills and comfort operating in a highly autonomous environment.
• Strong verbal and written communication skills in English, with the ability to adapt communication style for different audiences.
• Highly adaptable, able to shift priorities quickly, and comfortable managing urgent or unexpected requests.
• Comfortable engaging directly with customers and field teams ("going to gemba") to understand business challenges firsthand.
• Willingness to travel up to 50% and work from customer sites, JCI branch locations, or other business locations as needed.

Preferred Qualifications Bonus Points

• Experience in management consulting, structured leadership development programs, manufacturing, or marketing operations.
• Demonstrated use of AI tools and technologies to improve marketing effectiveness and operational efficiency.
• Experience partnering with Sales teams to drive sales enablement and marketing program execution.
• Knowledge of Lean, Continuous Improvement, Kaizen, 80/20, or similar operational excellence methodologies.

Education

• Bachelor's degree required.
• Master's degree preferred (MBA, Marketing, Communications, or related field).

HIRING SALARY RANGE

$120,000-150,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This role offers a competitive Bonus plan that will take into account individual, group, and corporate performance. This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply.

To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.

Johnson Controls: Enhancing the Intelligence of Buildings Your buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission-critical data. Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet. At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.