Manager, Marketing Operations

Allergan; Mettawa (IL); On-site; USD 90,000 - 130,000; Full time

Job summary

AbbVie Oncology Capabilities and Operations is seeking a Manager, Marketing Operations to oversee external expert engagement, program and service contract management across the oncology portfolio. You will work closely with U.S.

Oncology Brand, Legal, OEC, Field Operations, Central Consultancy Group, Finance, Purchasing, IT and vendors to execute business requests. The role focuses on optimizing daily operations, driving efficiency, and delivering consistent results through cross-functional

Qualifications

• Bachelor’s Degree is required
• 3–5 years of project management or operations experience
• Proficient in MS Word, Excel, PowerPoint, Outlook
• Strong organizational and communication skills
• Ability to manage multiple priorities and work independently
• Experience with cross-functional teams and project delivery

Responsibilities

• Oversee day-to-day operations and ensure smooth workflow
• Develop and improve operational processes
• Monitor performance metrics and drive efficiency
• Manage resources, budgets, and planning activities
• Support leadership with reports and data analyses
• Lead initiatives to improve productivity and customer satisfaction

Job description

Company Description

About AbbVie

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.

Job Description

AbbVie Oncology Capabilities and Operation’s mission is to relentlessly advance excellence in oncology capabilities, operations, and advocacy through integrated teamwork and strong collaborations. With our unparalleled perspective across the portfolio, we aim to drive impactful outcomes that continually elevate the internal and external presence of AbbVie Oncology. By fostering agility and innovation, we are committed to unlocking what’s next for the benefit of our patients, our people, and our business.

The Manager, Marketing Operations, will be responsible for external expert engagement opportunities, commercial program and service contract management for AbbVie’s oncology portfolio. The successful candidate will closely collaborate with the U.S. Oncology Brand, Legal, Office of Ethics and Compliance (OEC), Field Operations, Field Sales, Central Consultancy Group (CCG), Finance, Purchasing, IT, Accounts Payable, Accounts Receivable, and Vendor Management to execute commercial program and service requests.

The Manager, Marketing Operations is responsible for overseeing daily business operations, driving efficiency, and ensuring execution against organizational goals. This role partners with cross-functional teams to improve processes, support operational excellence, and help deliver consistent business results.

Key Responsibilities Include:

• Oversee day-to-day operations and ensure smooth workflow execution


• Develop, implement, and continuously improve operational processes and procedures


• Monitor performance metrics and identify opportunities for efficiency and quality improvement


• Manage resources, budgets, and operational planning activities


• Partner with leadership and cross-functional stakeholders to support business priorities


• Ensure compliance with company policies, standards, and applicable regulations


• Identify, troubleshoot, and resolve operational issues in a timely manner


• Support employee development, coaching, and performance management activities


• Prepare reports, analyses, and recommendations for leadership


• Lead initiatives that improve productivity, service quality, and customer satisfaction

Qualifications

• Bachelor’s Degree required


• Minimum of 3-5 years applicable work experience in project management or operations or an equivalent combination of education and experience


• Proficient in MS Word, Excel, PowerPoint, Outlook


• Highly self-motivated, detailed and results-oriented; able to manage own schedule, work independently, track activities and expenditures


• Strong organizational skills


• Possesses strong project management, verbal, written and professional skills


• Track record of planning, executing and delivering results for complex and cross-functional projects


• Ability to effectively communicate and partner with multiple cross-functional stakeholders


• Comfortable with last-minute requests and changes


• Can thrive in an environment with some ambiguity


• Ability to effectively manage multiple competing priorities and work independently


• Easily able to learn various new programs and processes


• Strong technical mindset with a knack for understanding and applying technical solutions to business challenges


• Highly analytical with the ability to leverage data-driven insights for strategic planning and decision-making

Preferred:

• Backgroundwith Contracts (Master Service Agreement, Statement of Work, and Work Order)


• Experience withfunding requirements for Healthcare Organizations and Healthcare Providers


• Familiarity with Group Purchasing Organizations


• History providing support to suppliers and resolvingpayment challenges


• Proficiencyof AbbVie policies, procedures, culture, and other brand team operations


• Pharmaceutical industry experience


• Knowledge and experience in hematologyand solid tumormarkets


• Continuous Improvement and/or Change Management skills


• Familiarity with launching technology and tools to improve operational efforts

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state orlocal law:

• The compensation range described below is the range of possible base pay compensation that the Companybelieves ingood faith it will pay for this role at the timeof this posting based on the job grade for this position. Individualcompensation paid within this range will depend on many factors including geographic location, andwemayultimatelypaymore or less than the posted range. This range may bemodifiedin thefuture.


• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),medical/dental/visioninsurance and 401(k) to eligibleemployees.


• This job is eligible toparticipatein our long-term incentiveprograms.

Note: No amount of payis considered to bewages or compensation until such amount is earned, vested, anddeterminable.The amount and availability of any bonus,commission, incentive, benefits, or any other form ofcompensation and benefitsthat are allocable to a particular employeeremainsin the Company's sole andabsolutediscretion unless and until paid andmay bemodifiedat the Company’s sole and absolute discretion, consistent withapplicable law.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more: https://www.abbvie.com/join-us/reasonable-accommodations.html