Manager, Licensing & Retail, Event Time Job Opening for CWC25

Gateway Licensing; Miami (FL); On-site; USD 60,000 - 90,000; Full time

Job summary

Join a key role as the Licensing & Retail Venue Manager for the FIFA Club World Cup 2025, overseeing retail operations at Miami's Hard Rock Stadium. The position involves managing retail partnerships, ensuring smooth operations, and contributing to an unforgettable experience for fans and stakeholders. Candidates should demonstrate strong leadership, communication, and commercial acumen with a background in retail management. Fluency in English is required, and Spanish is a plus, as you work in a dynamic, high-pressure environment.

Qualifications

• Minimum of 5 years’ experience in retail or event retail operations.
• Fluent in English; Spanish is an asset.
• Strong negotiation and communication skills.

Responsibilities

• Oversee Miami Hard Rock Stadium Retail operation.
• Manage appointed retail partner and operational timelines.
• Ensure FIFA Store readiness at every Match Day.

Skills

Leadership

Decision Making

Communication

Problem Solving

Negotiation

Innovation

Accountability

Inclusivity

Education

Bachelor’s degree

Tools

MS Office

Job description

Department: Tournament Time Role

Location: Miami

Description:

At FIFA, our vision is to unite the world through the power of football. The FIFA Club World Cup 25 will bring together the best club teams from around the world to compete for the prestigious title. Hosted in the United States, this tournament will deliver an unforgettable experience for players, fans, and stakeholders alike. Now is your time to be part of history and join the workforce that will plan and execute this world-class event.

Additionally, the FIFA Club World Cup 2025 will serve as a key event, showcasing top football talent in preparation for FIFA26. These events require passionate, skilled, and committed professionals to deliver extraordinary experiences. Now is your time to become a game changer and join the workforce that will help create unforgettable memories for millions.

The Position

Main Activities and Responsibilities:

Reporting to the FIFA Senior Licensing & Retail Manager, the Licensing & Retail Venue Manager will be a key member of the team delivering the FIFA Club World Cup 25 Onsite Retail project. The Licensing & Retail Venue Manager will oversee the Miami Hard Rock Stadium Retail operation, managing the day-to-day relationship with the appointed retail partner and ensuring operational retail excellence for FCWC25. The role will be the primary contact for all internal functions related to licensing and retail operations, including FIFA Commercial Affiliates (sponsors), department reporting, and analytics as needed.

The main responsibilities include:

• Managing the appointed official FCWC25 retail partner, including developing and executing operational timelines and deliverables.
• Communicating FCWC25 tournament updates regularly to relevant internal and external stakeholders.
• Attending daily Venue Meetings during the Tournament.
• Ensuring FIFA Store readiness at every Match Day for all retail outlets at the venue.
• Ensuring all FIFA Stores operate smoothly at optimal capacity.
• Providing status reports and sales analytics as required.

Skills Framework for FIFA World Cup 26:

Candidates should demonstrate:

• Accountability: Commitment to responsibilities and learning from actions.
• Decision Making: Ability to make quick, informed decisions under pressure.
• Inclusivity: Collaboration across diverse teams and networks.
• Innovation: Creative thinking for new ideas and solutions.
• Leadership: Encouraging teamwork and effective delegation.
• Vision: Strategic foresight aligned with organizational goals.

Experience:

• Bachelor’s degree.
• Minimum of 5 years’ experience in retail, event retail operations, licensing, retail buying, or account management.
• Fluent in English; Spanish is an asset.
• Self-starter with excellent commercial acumen.
• Strong negotiation, communication, problem-solving, and interpersonal skills.
• Ability to manage multiple projects across different time zones.
• Highly organized, detail-oriented, adaptable, and capable of meeting tight deadlines.
• Proficient in MS Office (Excel, Word, PowerPoint, Visio & Project) and planning software.