Manager, Lending Product

Municipal Credit Union; New York (NY); On-site; USD 106,000 - 180,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

Life insurance

Disability insurance

401(k) with match

Flexible paid time off

11 paid holidays

Job summary

Municipal Credit Union is seeking a Consumer Lending Product Manager to lead the end-to-end lifecycle of Lending products, ensuring profitability and strategic alignment. You will partner with Technology, Lending Operations, Compliance and Marketing to deliver competitive loan offerings and GTM strategies.

The role requires strong analytical and leadership skills, plus the ability to manage multiple initiatives in a fast-paced credit union environment in New York.

Qualifications

• Bachelor’s degree or higher and 8+ years’ related experience.
• Minimum of 5 years in product management, product development or product marketing.
• Expert knowledge of Consumer Lending products and banking services.
• Strong reporting, decision making, analytical and problem-solving skills.
• Highly organized, self-motivated, member oriented and able to work independently or in a team.

Responsibilities

• Oversee end-to-end lifecycle of Consumer Lending Products from ideation to enhancement.
• Monitor portfolio performance, pricing, delinquency and profitability; advise corrective actions.
• Collaborate with Technology, Lending Operations, Compliance, Legal and Risk partners.
• Own go-to-market strategy for new product launches in coordination with cross-functional teams.

Skills

Analytical skills

Decision making

Problem-solving

Organizational skills

Independent worker

Team collaboration

Education

Bachelor’s degree (BA, BS, BBA, etc.)

Tools

None

Job description

About MCU

At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people.

Our Mission

To help hard-working New Yorkers build better tomorrows

Our Vision

Be New York's most loved financial institution by helping our members build their best financial futures

Overview

The Consumer Lending Product Manager provides leadership and oversight of translating strategic objectives into actionable product initiatives for Consumer Lending Products. The manager ensures that Lending products reach profitability and strategic objectives, and serves as a principal point of contact for Product Management with our internal and external relationships.

Responsibilities

• Ensure overall soundness of loan Consumer portfolio, with the ability to identify and develop long term strategies that will include initiatives such as product mix, growth goals, strategic and market penetration objectives
• Product Development and Management: Support the end-to-end lifecycle of Consumer Lending Products, including ideation, market analysis, design, development, testing, pricing, fees, and ongoing enhancement
• Product Portfolio Monitoring: Monitor and report on portfolio trends including P&L, Lending Production management, pricing and delinquency management on shorter vs longer term product offerings. Provide corrective action recommendations when performance is not in line with expectations
• Market research and analysis: Set, maintain and monitor benchmarks of lending products performance. Provide reporting, analysis and recommendations.
• Work with Technology, Lending and Lending Operations to support and bring-forth Product Deliverables to execution
• Engage Compliance, Legal, Fair Lending, and Risk business partners throughout product development.
• Own Go-to-Market strategy alongside Lending, Retail, Digital and Marketing for any new product launches
• Perform other related duties as requested and special projects as assigned

Requirements

• Bachelor’s degree (BA, BS, BBA, etc.) required or a minimum of eight years directly related experience
• Minimum of five years of product management, product development or product marketing experience required
• Expert Banking knowledge of Consumer Lending Products and services
• Strong reporting, decision making, analytical and problem-solving skills. Highly flexible and able to quickly adapt to changing priorities.
• Highly organized, self-motivated, member oriented and able to proactively work independently as well as within a team.
• Ability to perform in a high-volume environment and meet deadlines while maintaining exceptional attention to detail.

Leadership Competencies

• Proven ability to manage change
• Capacity to take calculated risks and innovate
• Experience in setting vision and strategy
• Lead by example and encourage team in developing adaptability
• Successful in communicating effectively
• Prioritizes developing others
• Thinking that values diversity and difference
• Proven ability to build and maintain relationships at all levels of the organization
• Skilled at managing effective teams and work groups that default to action, are accountable, and take ownership of work

Why you'll be a good fit

Our Core Values are an integral part of who we are and who we hire. By living our Core Values, every day, we continue to attract the best and brightest talent, achieve unsurpassed results and continuously challenge ourselves to be better than yesterday. These values are at the heart of our organization and within every teammate. To be a great fit, you’ll bring the following

Results

We are passionate about winning.

Agility

We proactively anticipate, respond and pivot to ensure MCU wins.

Integrity

We operate with the highest ethical standards and highest degree of honesty.

Belonging

We cultivate a culture of inclusion and teamwork.

Ownership

We take personal responsibility and hold ourselves accountable for the results.

Why You’ll Love Working Here

The pay range for this position is between $106,300-180,090 annually. Actual base pay offered may vary depending on a number of factors such as job-related knowledge, skills, experience, and location. Employees in this position may also be eligible for a discretionary bonus, 401(k) with an 6% employer match per pay period. Benefits for this position include Medical, vision, dental, life, and disability insurance, flexible paid time off and 11 paid holidays annually.

Municipal Credit Union (MCU) is an Equal Opportunity Employer. Municipal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state or local laws.

We are committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home. Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as an organization.