Manager, Leaves & Accommodations (Remote)

Molina Healthcare, Inc.; New Mexico; Remote; USD 66,000 - 133,000; Full time

Benefits offered by this job

Competitive benefits

Job summary

Molina Healthcare, Inc. in the United States (New Mexico) seeks a Leave and Accommodation Leader to supervise a team responsible for FMLA and ADA compliance, and to ensure alignment with federal/state laws and Molina policies.

The role provides expert guidance to executives and HR partners, manages third-party administrator relations, and develops trainings to support leave and accommodation processes while protecting confidentiality and compliance across the organization.

Qualifications

• Deep knowledge of FMLA and ADA required.
• Experience handling leaves of absence and accommodations.
• Capable of consulting across leadership and HR stakeholders.

Responsibilities

• Oversees team handling leaves and accommodations with regulatory alignment.
• Provides high-level consultation on absence management strategies and processes.
• Manages escalations, analyzes data, and prepares leadership reports.
• Collaborates with COEs and oversees third-party administrator relationships.
• Develops and delivers trainings on leaves and accommodations.

Skills

FMLA knowledge

ADA knowledge

Leave management

Data analysis

Communication

Leadership

Confidentiality

Tools

HRIS

Absence management software

Job description

Leads and manages team consultant team responsible for employee leave and accommodation activities. Oversight of leaves of absence and reasonable accommodation interactive processes—ensuring alignment with applicable federal/state laws and internal Molina policies and procedures. Responsible for maintaining knowledge of applicable laws and regulations related to leaves, accommodations, and worker’s compensation, and applies knowledge/best practices, and recommendations for changes in policy, practice, and/or resources to applicable stakeholders.

Essential Job Duties

• Oversees team responsible for facilitating consultation in the areas of leaves and accommodations; ensures alignment with federal and state regulations and internal Molina policies and procedures, including Family Medical Leave Act (FMLA), statutory leaves and accommodation entitlement programs as well as military, company‑offered, and other types of leaves of absence.
• Provides high level consultation to leadership and human resources (HR) stakeholders regarding absence management strategy, business planning, required documents and processes, caseload, eligibility, determination, and/or other legal requirements.
• Independently handles high‑risk or sensitive issues and/or escalations, identify recurring or systemic issues, and analyzes data by preparing consumable reports for leadership and stakeholders.
• Proactively works to mitigate risk and contain liability to the organization; escalates issues as appropriate for further resolution.
• Regularly exercises discretion and independently provides counsel on state and federal laws as well as company policy/compliance strategies to meet obligation to reasonably accommodate the known disabilities of employees and ensure FMLA application is consistent and without interference risk.
• In conjunction with the leave team, provides high level consultation through facilitating the interactive process with employees for reasonable accommodation requests in accordance with federal and state and/or local laws and regulations.
• Collaborates with other human resource centers of excellence (COEs) and stakeholders, serving as the subject matter expert in the areas of leaves and accommodations; solicits regular feedback regarding the quality of service from team and/or individual consultant’s performance.
• Manages the partnership with the third‑party administrator (TPA) to ensure open cases for leave, disability and/or worker’s compensation are managed in accordance with federal and state or local laws and organizational policies and processes.
• Develops and delivers leave/accommodation trainings for HR business partners (HRPBs), leaders and other stakeholders.
• Navigates complex HR data, laws, and policies in a fast‑paced environment, while effectively de‑escalating high‑pressure or emotionally sensitive situations.
• Maintains the highest levels of confidentiality and discretion; work routinely involves handling confidential or sensitive information, requiring protection and disclosure on an as‑needed basis.
• Prioritizes workload to ensure legal compliance and responsive customer service while maintaining highest levels of confidentiality and discretion.
• Provides expert guidance on leaves and accommodations to enhance knowledge and alignment on best practices.
• Hires, trains, develops and manages team; demonstrates accountability for team performance and achievement of department‑specific goals.

Required Qualifications

• At least 7 years of experience in human resources (HR), counseling, social work, law, or a reasonably comparable field, and at least 3 years of experience supporting employee leave/accommodation entitlement programs, or equivalent combination of relevant education and experience.
• At least 1 year of management/leadership experience.
• In‑depth understanding of Family Medical Leave Act (FMLA), American's with Disabilities Act (ADA), state‑specific leave laws, and reasonable accommodation requirements.
• Experience managing, administering and/or consulting on entitlement programs (leaves of absence, reasonable accommodations).
• Human Resource Information System (HRIS) database experience and absence management software experience.
• Ability to handle confidential information with discretion and professionalism.
• Ability to communicate and provide professional service and work products across all levels of the organization.
• Demonstrated ability to analyze, interpret, and apply rules, regulations, policies and procedures.
• Ability to navigate, maintain, and analyze employee data to support HR operations and compliance.
• Proven ability to work independently while prioritizing competing deadlines and projects.
• Ability to remain calm while successfully working to de‑escalate stressful, emotionally charged situations.
• Ability to speak concisely, compassionately, and persuasively; strong listening skills, in addition to conflict resolution, negotiation and mediation skills.
• Organizational and time‑management skills; ability to manage simultaneous projects and tasks to meet internal deadlines in a fast‑paced environment.
• Strong verbal and written communication skills, including experience providing coaching/training.
• Microsoft Office suite and applicable software programs proficiency.

Preferred Qualifications

• Health care experience.

• Molina Healthcare offers a competitive benefits and compensation package.

Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V

Pay Range: $65,791.66 - $132,548.59 / ANNUAL
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.