Manager, Leave & ADA Accommodations - HR Ops

L'Oréal; Tampa (FL); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Hybrid work policy

Medical, dental, vision benefits

401(k) with company match

Pension plan

Paid vacation and holidays

Job summary

L’Oréal Tampa is seeking a Manager of Employee Leave & ADA Accommodations Support to lead a specialized HR team focused on leave administration and ADA accommodations. You will collaborate with HR, Payroll, Legal, and vendors to deliver compliant, employee-centric services across L’Oréal USA and SalonCentric populations.

You will oversee STD/LTD programs, drive process improvements, and coach a high-performing team to ensure accurate handling of sensitive employee cases.

Qualifications

• Bachelor's degree in HR, Business Administration, or related field.
• 5+ years of progressive experience in HR Operations, Leave Administration, ADA Accommodations, or related Shared Services.
• 2+ years of people management experience, leading a team.
• Deep knowledge of leave programs including STD, LTD, FMLA, Workers' Compensation, and Parental Leave.
• Working knowledge of the ADA interactive process and compliance requirements.
• Experience with vendor relationships and SLAs.

Responsibilities

• Lead, coach, and develop a team of Sr Specialists and Specialists within Leave & ADA Support.
• Oversee end-to-end administration of STD and LTD programs with vendor partnership.
• Ensure ADA accommodations process is compliant and well-documented.
• Manage vendor relationships and coordinate with Legal, Payroll, and HR Partners.
• Drive process improvements and maintain SOPs for Leave and ADA functions.

Skills

Analytical skills

Vendor management

Communication

Organizational skills

Empathy and discretion

Education

Bachelor's Degree in HR or related field

Tools

SAP

SuccessFactors

ServiceNow

Job description

L’Oréal Tampa is seeking a Manager of Employee Leave & ADA Accommodations Support to lead a specialized HR team focused on leave administration and ADA accommodations. You will collaborate with HR, Payroll, Legal, and vendors to deliver compliant, employee-centric services across L’Oréal USA and SalonCentric populations.

You will oversee STD/LTD programs, drive process improvements, and coach a high-performing team to ensure accurate handling of sensitive employee cases.