Manager, Learning & Development - Agency & Partner Education - Walmart Connect

Walmart; San Bruno (CA); On-site; USD 104,000 - 202,000; Full time

Benefits offered by this job

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Job summary

Walmart is seeking a hands-on Manager, Learning & Development, Agency/Partner Education to design, develop, and deliver education and certification programs for Walmart Connect’s products. This role drives scalable learning experiences to boost product adoption and advertiser success.

Responsibilities include creating modular curricula, leveraging tools like Articulate Rise/Storyline and Camtasia, and partnering with SMEs to translate product features into impactful learning.

Qualifications

• Bachelor’s degree in Business, Human Resources, Communications, Education, or related field required or 4 years of related experience.
• 2 years’ experience in adult learning, training content development, or related area; or 4 years’ experience in adult learning, training content development, or related area.

Responsibilities

• Design and deliver multi-modal learning programs, including ILT, vILT, eLearning, video, simulations, microlearning, and blended learning for internal and external audiences.
• Develop modular curricula (e.g., 101/201/301) that build from foundational product knowledge to advanced capabilities.
• Apply instructional design, UX, and storytelling to create engaging content.
• Create learning assets using Articulate Rise/Storyline, Camtasia, Vyond, Adobe Creative Suite, and PowerPoint.
• Facilitate live and virtual training sessions, certification programs, and enablement workshops.
• Partner with SMEs to translate product features into learning experiences.
• Support the development and delivery of certification programs, including content creation and assessments.
• Maintain certification materials and learner tracking within the LMS.
• Ensure consistency and quality across content and learner experiences.
• Collaborate with Product, Marketing, Sales, and Partner Management to align training with launches.
• Lead rollout of training tied to go-to-market efforts and product releases.
• Track and analyze learning metrics and use data to improve content and delivery.
• Own reporting connecting learning outcomes to business impact.
• Contribute to scalable learning platform development and program operations.

Skills

Facilitation

Communication

Stakeholder collaboration

Education

Bachelor’s degree in Business, Human Resources, Communications, Education, or related field

Tools

Articulate Rise/Storyline

Camtasia

Vyond

Adobe Creative Suite

PowerPoint

Job description

Position Summary…

The Manager, Learning & Development, Agency/Partner Education is a hands-on learning leader responsible for designing, developing, and delivering Walmart Connect’s internal and external product education and certification programs. This role focuses on executing high-quality, scalable learning experiences that enable associates, advertisers, and partners to effectively use Walmart Connect’s advertising products and solutions.

Reporting to the Sr. Manager, Learning & Development, this role plays a key part in supporting the growth of Walmart Connect Academy by building impactful learning programs that drive product adoption, campaign performance, and advertiser success.

By partnering cross-functionally and applying strong instructional design and facilitation expertise, this role helps deliver data-driven learning programs that enhance product knowledge, improve user confidence, and support business growth.

What you’ll do…

Program Design, Content Development & Facilitation:

• Design and deliver multi-modal learning programs, including Instructor-Led Training (ILT), Virtual ILT (vILT), eLearning, video, simulations, microlearning, and blended learning for internal and external audiences.
• Develop modular curricula (e.g., 101/201/301) that build from foundational product knowledge to more advanced platform capabilities and campaign strategies.
• Apply instructional design, UX, and storytelling principles to create engaging, learner-centric content.
• Create high-quality learning assets using tools such as Articulate Rise/Storyline, Camtasia, Vyond, Adobe Creative Suite, and PowerPoint.
• Facilitate live and virtual training sessions, certification programs, and enablement workshops.
• Partner with subject matter experts (SMEs) to translate product features and updates into effective learning experiences.

Certification Program Execution:

• Support the development and delivery of certification programs, including content creation, assessment design, and updates.
• Maintain certification materials to ensure alignment with current product features and best practices.
• Assist in managing certification logistics, learner tracking, and reporting within the LMS.
• Ensure consistency and quality across certification content and learner experiences.

Cross-Functional Collaboration:

• Partner with Product, Marketing, Sales, and Partner Management teams to align training with product launches and business priorities.
• Participate in needs analyses and discovery sessions to identify skill gaps and recommend learning solutions.
• Lead the rollout of training initiatives tied to go-to-market efforts and product releases.

Measurement & Continuous Improvement:

• Track and analyze learning performance metrics such as completion rates, learner feedback, and knowledge retention.
• Use data and feedback to continuously improve content, delivery methods, and learner experience.
• Own reporting efforts that connect learning outcomes to business impact.

Academy Support & Program Operations:

• Contribute to the ongoing development of Walmart Connect Academy as a scalable learning platform.
• Lead program operations including scheduling, communications, and coordination with stakeholders.
• Ensure learning content is organized, accessible, and maintained within learning platforms.

What you’ll bring…

• Bachelor’s degree in Business, Communications, Education, or related field and 2 years’ experience in adult learning, training content development, or related area OR 4 years’ experience in adult learning, training content development, or related area.

Preferred Qualifications

• 5+years of experience in Learning & Development, Product Enablement, or Customer/Partner Education.
• Experience designing and delivering multi-modal learning programs (ILT,vILT, eLearning, microlearning, video).
• Familiarity with instructional design principles and adult learning theory.
• Experience working with LMS platforms and learning analytics.
• Basic understanding of digital advertising, ad tech, or SaaS products.
• Hands‑on experience with tools such as Articulate Storyline/Rise, Camtasia, Vyond, or similar.
• Strong facilitation, communication, and stakeholder collaboration skills.
• Ability to translate complex product information into clear, actionable learning content.

Respect the Individual: Demonstrates and encourages respect for all builds a highperforming team seeks and embraces differences in people cultures ideas and experiences creates a workplace where all associates feel seen supported and connected through culture of belonging so associates thrive and perform drives a positive associate and customermember experience for all identifies attracts and retains the best team members
Respect the Individual: Creates a discipline and focus around developing talent through feedback coaching mentoring and developmental opportunities promotes an environment allowing everyone to bring their best selves to work empowers associates and partners to act in the best interest of the customermember and company and regularly recognizes others contributions and accomplishments
Respect the Individual: Builds strong and trusting relationships with team members and business partners works collaboratively and crossfunctionally to achieve objectives and communicates and listens attentively with energy and positivity to motivate influence and inspire commitment and action
Act with Integrity: Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values and leads by example to foster our culture supports Walmarts goal of becoming a regenerative company by making a positive impact for associates customers and the world around us eg creating a sense of belonging eliminating waste participating in local giving
Act with Integrity: Follows the law our code of conduct and company policies and sets expectations for others to do the same promotes an environment where associates feel comfortable sharing concerns and reinforces our culture of nonretaliation listens to concerns raised by associates takes action and encourages others to do the same holds self and others accountable for achieving results in a way that is consistent with our values
Act with Integrity: Acts as an altruistic servant leader and is consistently humble selfaware honest and transparent
Serve our Customers and Members Delivers expected business results while putting the customermember first and consistently applying an omnimerchant mindset and acts with an Every Day LowCost mindset to drive value and Every Day Low Prices for customersmembers
Serve our Customers and Members Adopts a holistic perspective that considers data analytics customermember insights and different parts of the business when making plans and shaping the teams strategy
Strive for Excellence: Consistently raises the bar and seeks to improve demonstrates curiosity and a growth mindset seeks feedback asks thoughtful questions fosters an environment that supports learning innovation and learning from mistakes and intelligent risktaking and exhibits resilience in the face of setbacks
Strive for Excellence: Seeks and implements continuous improvements and encourages the team to leverage new digital tools and ways of working At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam’s Club facilities. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
Hoboken, New Jersey US-10279: The annual salary range for this position is $96,000.00 - $186,000.00
San Bruno, California US-08848: The annual salary range for this position is $104,000.00 - $202,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :

• Stock

Minimum Qualifications…

Bachelor’s degree in Business, Human Resources, Communications, Education, or related field and 2 years’ experience in adult learning, training content development, or related area OR 4 years’ experience in adult learning, training content development, or related area.

Preferred Qualifications…

Instructional Design Software, Leading cross-functional teams, Master’s degree in Learning and Development, Human Resources, or related field, Project Management Certification, Project management experience, Six Sigma certification

Primary Location…

221 River St, Hoboken, NJ 07030, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.