Manager, Learning & Development

emergemarket.com; Cleveland (OH); Hybrid; USD 75,000 - 95,000; Full time

Job summary

Emergemarket.com in Cleveland, Ohio is seeking a Learning and Development Manager to lead global learning initiatives. The ideal candidate will manage training programs, assess needs, and develop engaging learning materials that align with business objectives. Candidates should possess a degree in Human Resources or related fields and have 5–7 years of experience in training for ERP or HCM systems. This position offers hybrid flexibility and up to 15% domestic travel.

Qualifications

• 5–7 years of experience with ERP, HCM, or enterprise systems.
• Experience managing or leading training programs for organizational development.
• Strong knowledge of adult learning principles.

Responsibilities

• Lead and manage global learning and development programs.
• Conduct training needs assessments.
• Design and maintain training curricula aligned with business objectives.

Skills

Project management

Communication skills

Instructional design

Analytical mindset

Collaboration

Education

Bachelor’s degree in Human Resources or related field

Tools

Learning management systems (LMS)

SAP

UKG

Job description

In this role, you will plan, develop, and manage global learning initiatives that enable employees to grow and perform at their best. You will assess training needs, design innovative learning solutions, and measure effectiveness to ensure training investments deliver meaningful results. Your work will directly support employee development, leadership readiness, and long-term organizational success.

Key Responsibilities

• Lead and manage global learning and development programs across the organization
• Conduct individual and organizational training needs assessments
• Design, implement, and maintain training plans, curricula, and learning paths aligned with business objectives
• Develop engaging learning materials, including instructor‑led, virtual, and digital content
• Stay current on learning trends, technologies, and best practices
• Partner with internal stakeholders and manage relationships with external training vendors
• Evaluate training effectiveness using metrics, feedback, and performance outcomes
• Prepare and present insights and recommendations to leadership
• Ensure training programs comply with company policies and applicable regulations
• Support continuous improvement of learning initiatives

Qualifications & Experience

Required:

• Bachelor’s degree in Human Resources, Organizational Development, Education, Business Administration, or a related field
• 5–7 years of experience focused in implementing and coordinating training for a ERP (SAP or Oracle), HCM (SuccessFactors, UKG, Workday, ADP) or enterprise system.
• Proven experience administering learning and development, training, or organizational development
• 3+ years of experience managing or leading training programs or initiatives
• Experience conducting training needs assessments and evaluating program effectiveness
• Experience working with both internal stakeholders and external vendors
• Strong knowledge of adult learning principles and instructional design
• Excellent communication, facilitation, and presentation skills
• Analytical mindset with the ability to measure training impact and ROI
• Strong project management and organizational skills
• Ability to influence and collaborate across all levels of the organization
• Proficiency with learning management systems (LMS), including UKG and SAP
• Typical office environment with hybrid flexibility
• Up to 15% domestic travel and 5% international travel

Why Join Us

Our team is guided by strong values: integrity, accountability, collaboration, and a commitment to continuous improvement. We believe in doing the right thing, challenging the status quo, putting customers first, and winning together. You’ll have the opportunity to shape learning strategy, influence leadership development, and make a lasting impact on our people and culture.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.