Manager Last Mile Operations

RXO; Edison (NJ); On-site; USD 80,000 - 85,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Job summary

RXO is a leading provider of transportation solutions, seeking a Last Mile Operations Manager in Edison, NJ to oversee contract carrier operations and route planning. You will mentor staff, ensure compliance and drive efficiency across daily activities.

The role requires experience in logistics supervision, proficiency with route planning software, and flexibility to work varied shifts, including holidays and weekends. Bilingual English/Spanish is a plus.

Qualifications

• 5+ years of logistics and supervisory experience.
• Proficient in Microsoft Word, Outlook and Excel.
• Bachelor’s degree in business or logistics preferred.
• Willingness to work holidays, days, evenings, nights and weekends; travel between branches occasionally.

Responsibilities

• Oversee daily operations of contract carriers and maintain contractor schedules.
• Monitor routes, generate reports and foster positive carrier relationships.
• Develop and mentor staff; interview, hire, train and discipline as needed.
• Ensure compliance with company policies and applicable laws.
• Supervise employees and manage performance, rewards and conflict resolution.
• Use route planning software to build efficient delivery routes and manage dispatch.

Skills

Logistics supervision

Microsoft Office

Shift versatility

Bilingual English/Spanish

Business acumen

Education

Bachelor's degree in business or logistics

Tools

Route planning software

Job description

Accelerate your career at RXORXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.Compensation for this role is $80,000 - $85,000 annually. The role may also be eligible for bonus or commission pay. Actual compensation may vary due to factors such as experience and skill set.As a Last Mile Operations Manager at RXO, you’ll have the opportunity to connect with customers, assist in route planning and monitoring, and build a bright professional future.What your day-to-day will look like:Oversee the daily operations of contract carriers, including maintaining contractor schedules, monitoring routes, reports and fostering positive working relationships with contract carriers and helpersDevelop and mentor staff to reach goals; train staff on company policies and proceduresCarry out managerial responsibilities, including interviewing, hiring, disciplining, and resolving issuesEnsure compliance with corporate warehouse policies, procedures, and programsSupervise employees in accordance with company policies and applicable laws, including interviewing, hiring, and training employees, planning, assigning, and directing work, appraising performance, rewarding and disciplining employees, and addressing complaints/resolving problemsUse route planning software to build efficient delivery routesManage the dispatch of contract carriers and resolve issues throughout the dayIdentify problem areas, including restructuring routes to improve operational efficienciesTrain and develop contract carriers, and dispatchers to meet and exceed customer expectationsEnsure that all work is completed accurately and within established time frameEnsure photos are taken for every jobAllocate and request additional resources as neededAt a minimum, you’ll need:5 years of related logistics and supervisory experienceExperience with Microsoft Office such as Word, Outlook, and Excel.It’d be great if you also have:Bachelor’s degree in business, logistics , or similarAvailability to work a variety of shifts, including holidays, days, evenings, nights, and weekends; travel between branches and regions occasionallyExperience mentoring, training, and guiding newer/less-experienced team membersBilingual English/Spanish (read, write, and speak both languages)Strong business acumen with the willingness to act in partnership with management teamsDoes this sound like you? Check out what else RXO has to offer.Why Join Us:Our BenefitsCompetitive payPaid time off includes: up to 8 holidays, up to 2 floating Diversity Days, Hourly: Earn up to 13 days PTO/ Salary: Earn up to 15 days PTO, up to 40 hours bereavement leave, up to 16 hours volunteer time, jury duty, at least 2 weeks family bonding leave, up to 40 hours prenatal care leave401(k) retirement plan with up to 5% company matchInsurance: health, prescription, dental, vision, basic and supplemental life, short and long-term disability, accidental death and personal loss, business travel, legal services, ID theft, accident, critical illness, hospital indemnityEmployee Assistance Program (EAP)Tuition reimbursement, adoption assistanceTax-Advantaged Accounts: Health Savings Account, Health Care Flexible Spending Account, Dependent Care Flexible Spending Account, Commuter Spending AccountHealth Reimbursement ArrangementOur CultureOur values are the key to our unique culture and our ability to deliver for everyone we serve.We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.The Next StepReady to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification.