Manager, KYC Programs – Vendor Management

Jobtailor; New York (NY); On-site; USD 110,000 - 170,000; Full time

Job summary

Jobtailor is seeking an experienced Vendor Management professional in New York to lead end-to-end vendor lifecycle activities, drive strategic supplier relationships, and streamline processes across global teams.

The role emphasizes due diligence, contractual governance, and cost optimization while ensuring regulatory compliance and strong stakeholder communication.

Qualifications

• 4+ years of vendor management experience

Responsibilities

• Develop and execute an overarching vendor management strategy

Skills

Vendor lifecycle management

Third‑party risk management

Contract negotiation

Budget management

Stakeholder management

Attention to detail

Problem-solving

Analytical skills

Communication skills

Cross-functional collaboration

Regulatory frameworks

Tools

Excel

Reporting tools

PowerPoint

Job description

• Develop and execute an overarching vendor management strategy for GMNS
• Identify and rationalize enterprise and multi-market vendor relationships to drive consistency
• Lead pre-contract activities including due diligence, data source evaluation, and internal approvals
• Identify opportunities to enhance vendor capabilities, including new technologies and automation
• Build and manage strategic vendor partnerships to drive long-term value and innovation
• Lead and influence across global, matrixed teams
• Communicate complex concepts clearly to key stakeholders
• Act as the designated Third-Party Relationship Manager with accountability for vendor lifecycle management
• Own vendor lifecycle activities, including onboarding, ongoing oversight, and offboarding
• Ensure compliance with applicable policies
• Collaborate on vendor budgets, forecasts, and actuals
• Identify and mitigate risks related to cost overruns and fragmented vendor engagements
• Drive cost efficiencies by consolidating vendor usage
• Conduct regular service reviews assessing vendor performance, SLAs, and cost efficiency
• Ensure vendors deliver expected capabilities and adhere to contractual obligations
• Oversee due diligence, compliance monitoring, and issue remediation
• Partner with Product and Technology teams to define and support technical requirements
• Coordinate vendor-related engagements within scope

Requirements

• 4+ years of relevant experience with a strong understanding of vendor management, third-party risk management, procurement, and sourcing
• High attention to detail, problem-solving, analytical, and communication skills
• Proficiency with Excel or reporting tools and PowerPoint
• Strong understanding of contract negotiation and lifecycle management
• Strong familiarity with regulatory and policy frameworks
• Experience working cross-functionally with global teams to drive process improvements, streamline workflows, and implement operational best practices
• Ability to manage budgets, forecasts, and financial reporting
• Strong stakeholder management skills across product, technology, and business teams
• Ability to develop frameworks, make strategic decisions, and drive efficiency and scale
• Ability to thrive in a dynamic environment and balance execution with strategy
• Employment eligibility to work with American Express in the United States is required; visa sponsorship is not available

Core Competencies

Demonstrates expertise in vendor management, third-party risk management, and procurement, with a strong focus on contract negotiation and lifecycle management. Proven ability to collaborate across global teams, manage budgets, and drive operational efficiencies while ensuring compliance with regulatory frameworks.

Highest-signal resume keywords

• Vendor Management
• Third-Party Risk Management
• Contract Negotiation
• Budget Management
• Stakeholder Management

Hard Skills

• Vendor Lifecycle Management
• Data Source Evaluation
• Compliance Monitoring
• Service Review Assessment
• Cost Efficiency Analysis

Soft Skills

• Attention to Detail
• Problem-Solving
• Analytical Skills
• Communication Skills

Industry Keywords

• Regulatory Frameworks
• Operational Best Practices
• Strategic Decision-Making
• Dynamic Environment Adaptability

Tools & Technologies

• Excel
• Reporting Tools
• PowerPoint