Manager - IT Operations

Holzer-Health-System; Gallipolis Township (OH); On-site; USD 110,000 - 140,000; Full time

Job summary

Holzer Health System in Ohio seeks a Manager of IT Operations to lead the IT Operations team, drive technology roadmap initiatives, and ensure reliable infrastructure across servers, network, cloud, and storage.

You will guide project planning and execution, align priorities with the Director of IT Applications and IT Security, and manage vendor relationships to achieve system interoperability and resilience.

Qualifications

• Associate’s degree required; bachelor’s preferred.
• Minimum five years of relevant work experience with increasing responsibilities.
• Healthcare setting experience preferred.
• Experience with information systems technology selection and implementation preferred.
• ITIL and PMP certifications a plus.

Responsibilities

• Provide strategic leadership for IT operations and technology roadmap initiatives.
• Plan, execute, and finalize projects; coordinate with Director of IT Applications, Manager of IT Security, and third-party vendors.
• Oversee IT infrastructure including servers, network, cloud, storage, backups, and disaster recovery.

Skills

Leadership

Project management

Strategic planning

Healthcare IT experience

Education

Associate’s degree in Computer Science or related field

Bachelor’s degree preferred

Tools

ITIL

PMP

Job description

The Manager - IT Operations provides strategic leadership for the development, design, and integration of the technology roadmap initiatives for Holzer Health System. The Manager manages employees of the IT Operations Department and is responsible for the effectiveness and success of the department’s outcomes.

The IT Operations Department will provide support and maintenance for the Health System’s technology infrastructure. This includes, but is not limited to:

• All servers, laptop/desktop pcs, printers, devices, and other related hardware


• The network infrastructure, both LAN, WAN, and remote access


• The cloud architecture


• The enterprise storage infrastructure


• System resiliency, including backups, data recovery, and disaster recovery plans

In addition to routine support and maintenance, the IT Operations Department is also involved extensively in special projects, project management, and providing guidance on achieving system interoperability, integration, and stability.

The Manager - IT Operations role includes the ability to plan, execute, and finalize projects in accordance with organizational priorities and timelines. This includes acquiring resources and coordinating priorities with the Director of IT Applications, Manager of IT Security, and any third party vendors, contractors, or consultants.

Education, Work Experience and Licensure:

• Associate’s degree in Computer Science, Information Systems, Technology Management, or other related field required. Bachelor’s degree is preferred.


• Minimum of five years’ relevant work experience in a computer-related field with demonstrated increased responsibilities required. Previous experience in a healthcare setting preferred.


• Experience in the selection and implementation of information systems technology preferred.


• ITIL, other technology certifications, and/or PMP experience a plus.