Manager, IT Business Partnership

Synnex; Atlanta (GA); Hybrid; USD 100,000 - 133,000; Full time

Benefits offered by this job

401(k) plan

Dental, vision, and health insurance

Health savings account

Flexible spending account

Life insurance

Paid time off

Parental leave

Professional development assistance

Job summary

Synnex in Chicago, IL is seeking a Manager of IT Business Partnership to execute technology strategy and partner with CPS districts business units. The role reports to the Director, IT Business Partnership and leads a team of Senior and Business Analysts, delivering end-to-end IT initiatives and driving improvements across the enterprise.

Hybrid remote work in Chicago, with up to 10% travel, requires strong leadership, strategic planning, and stakeholder collaboration to align IT with district

Qualifications

• Bachelor’s degree in a relevant field from an accredited college or university.
• PMI-ACP, DASM, ITIL certifications.
• Minimum of seven years of professional leadership experience in IT Business Relationship Management and IT Business Consulting.
• Minimum of five years of experience managing a medium-size team across multiple levels.
• Local and domestic travel up to ten percent required.

Responsibilities

• Lead and supervise a team of Senior and Business Analysts.
• Establish and maintain high standards for team output and performance.
• Plan and manage large-scale projects with end-to-end delivery.
• Develop dashboards and tools to track progress and KPIs.
• Review project portfolio quarterly to align with strategy.
• Serve as the technology advisor to CPS business units.
• Partner with business owners to identify and prioritize initiatives.

Skills

Leadership

Communication skills

Strategic planning

Budget & finance understanding

Collaborative relationships

Analytical skills

Education

Bachelor’s degree in a relevant field

Tools

Microsoft Office

Google Workspace

Job description

Job Summary

Manager of IT Business Partnership will be responsible for executing technology strategy and demand, serving as a key IT liaison to the District’s business units and relationship management across various CPS departments. The role reports to the Director, IT Business Partnership and services mid-management leaders of business units district-wide, providing transformational leadership, tactical execution support, and end-to-end guidance through key ITS initiatives.

Responsibilities

• Direct supervision and professional development of a team of Senior and Business Analysts.
• Establish and maintain high standards for team output, deliverables, and overall performance.
• Implement project planning and operational systems to manage large-scale projects to successful completion.
• Develop and maintain tools to track progress toward project and operational goals, including dashboards of key performance indicators.
• Review project portfolio quarterly to ensure alignment with strategic objectives.
• Act as the first point of contact for new business demand and ITS systems outages.
• Attend staff meetings with executive leaders and partner with mid- to senior-level leadership to provide recommendations to shape business strategy.
• Provide knowledge of technology, risks and opportunities to enhance district-wide digital capabilities and improve business unit effectiveness.
• Act as key liaison across CPS business units and functional departments to develop business requirements and roadmaps for Information Systems and technology.
• Communicate priorities, project information, and decisions to appropriate levels of staff.
• Partner with business owners to identify and prioritize initiatives based on strategic plans and operational criteria.
• Serve as a technology advisor to business units across the CPS portfolio and champion information technology transformation.
• Support leadership teams with the development of IT business cases and project charter packets.
• Lead team and business leaders to evaluate proposals, build investments, and plan new joint initiatives aligned with strategic priorities.
• Drive continuous improvement efforts in value optimization, IT performance, and business processes.
• Recruit, onboard, and lead staff to ensure robust learning and career development.
• Lead operational planning for new technology solutions and ensure they meet objectives and partner expectations.
• Advocate for and advance Business Partners’ knowledge of IT processes, frameworks, and capabilities.
• Consult with business owners to review IT portfolio and forecast IT needs.
• Communicate the vision for systems by extracting, analyzing, prioritizing requirements, use cases, and user stories, and refining them into technical action items.
• Prepare and submit monthly operational and capital budget actuals and cost estimates to the Director of IT Business Partnership.
• Perform other duties and workstreams as assigned.

Qualifications

• Bachelor’s degree in a relevant field from an accredited college or university.
• Professional certifications such as PMI Agile Certified Practitioner (PMI-ACP), Disciplined Agile Scrum Master (DASM), and ITIL.
• Minimum of seven years of professional leadership experience in IT Business Relationship Management and IT Business Consulting.
• Minimum of five years of experience managing a medium-size team (five or more employees) across multiple levels.
• Experience in a large public or private sector institution similar in size and complexity to Chicago Public Schools, preferred.
• Local and domestic travel up to ten percent required.
• Strong verbal and written communication skills.
• High levels of IT expertise and integrity.
• Ability to collaborate with the ITS management team and adhere to CPS ITS strategies, standards, and policies.
• Capacity to develop deep knowledge of district business units and deliver business impact.
• Strong leadership and team-building skills.
• Ability to coach contributors toward excellence.
• Strategic planning capabilities and goal alignment skills.
• Knowledge of operations, budget, finance, management and organizational development.
• Ability to build collaborative relationships with internal and external partners.
• Analytical skills to define problems, analyze data, and outline action steps.
• Ability to follow company policies while representing CPS professionally and ethically.
• Proficiency in Microsoft Office and Google Workspace.

Conditions of Employment

• Must establish and maintain Chicago residency within six months of hire and throughout employment.
• Must be fully vaccinated against COVID-19, unless exempt for medical or religious reasons.

Benefits and Compensation

• Annual salary: $100,000.00 – $133,000.00 per year.
• 401(k) plan.
• Dental, vision, and health insurance.
• Health savings account and flexible spending account.
• Life insurance and paid time off.
• Parental leave.
• Professional development assistance and tuition reimbursement.
• Flexible schedule and hybrid remote work in Chicago, IL 60602.

Work Schedule

Full-time, 8-hour shift, Monday to Friday. Hybrid remote in Chicago, IL 60602. Relocation required before starting work.