Manager, IT Applications - Radiant

NorthShore University HealthSystem; Arlington Heights (IL); Hybrid; USD 80,589 - 124,920; Full time

Benefits offered by this job

Incentive pay for select positions

Tuition Reimbursement

Health Savings Account Options

Retirement Options with Company Match

Paid Time Off and Holiday Pay

Job summary

NorthShore University HealthSystem is seeking a Manager for IT Applications focused on Epic Radiant, located in Arlington Heights, Skokie, or Warrenville. This hybrid position entails overseeing IT solutions from development to implementation while fostering collaboration with stakeholders and ensuring efficient service delivery.

Qualified candidates will have a Bachelor's degree, Epic Radiant certification, and at least three years of relevant experience in healthcare IT management. The position involves leading teams, managing applications, and advocating for best practices in technology.

Qualifications

• Three or more years of experience in managing processes or applications in healthcare.
• Two or more years of leadership experience in relevant industries.

Responsibilities

• Lead the development and implementation of IT solutions.
• Manage application team and oversee issue resolution.
• Collaborate with stakeholders for technology alignment.

Skills

Leadership

Problem-solving

Communication Skills

Project Management

Education

Bachelor's degree or equivalent work experience

Epic Radiant certification

Job description

Hourly Pay Range:

$58.50 - $90.68 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.

Position Highlights:

• Position: Manager, IT Applications - Radiant
• Location: Skokie, IL or Warrenville, IL or Arlington Heights, IL
• Full Time
• Hours: Monday-Friday, 8:00am - 4:30pm
• Hybrid Position
• Local travel to corporate sites listed above will be required as needed.

Job Summary:

As the Manager of IT Applications for the Epic Radiant team at Endeavor Health, you will be responsible for leading the development, testing, configuration, optimization, and implementation services of solutions specific to areas of responsibility. In this role, you will be responsible for the full life cycle management, from strategic planning, development, and maintenance to the launch of solutions and platforms. You will be responsible for identifying opportunities with the goal of reducing manual efforts, contributing to growth of the organization, promotion of patient and user experience and creating innovative solutions with operations. You will be developing and fostering strong working relationships with key stakeholders to align technology solutions to the goals of the system. Additionally, you will be responsible for promoting the consistent use of available tools, techniques, workflows, and platforms.

This IT Applications Manager will be responsible for overseeing the daily operations, supporting system implementations, upgrades, and troubleshooting issues for Epic Radiant (radiology) modules. This leadership role requires a deep understanding of healthcare IT systems, particularly within the Epic environment. This individual will need ability to manage and mentor application team members while providing oversight of all support tickets and requests which may require updates or configuration changes within the Epic Radiant module.

To be successful in this role, you will be expected to remain updated on the latest solutions and technologies and advocate for the adoption of industry best practices.

What you will do:

• Manages end-to-end activities for the assigned solutions portfolio and developing and leading teams for high-performance outcomes.
• Provides support and guidance for solution implementation including planning, technical setup, building, testing, training, deployment, optimizing, and support.
• Establishes relationships with domain leaders to understand strategic business needs and user needs; identifies business requirements to guide specifications for ease of business operations.
• Lead or participate in governance committees to collaborate with key stakeholders about priority and workload.
• Develops strong partnerships with other fellow leaders to identify synergies and opportunities for improvement.
• Collaborates with vendors to ensure systems and solutions are achieving or exceeding the needs of Endeavor Health.
• Contributes to activities such as: Capital and Operating budgets, policy and procedure development and adherence, talent management and acquisition, governance activities, and other duties as assigned.
• Remains updated on latest technologies available in the market and promotes the implementation of relevant technologies. Participates in industry related organizations, such as HIMSS, CHIME, Epic UGM / XGM, VMWare World, as appropriate.
• Collaborate and actively participate across functional components led by other leaders, ensuring overlaps and touch points are seamless, effective, and efficient and achieve measurable outcomes.
• Manage service delivery and SLAs by guiding incident resolution, problem management, maintenance, and enhancement tickets raised by the end users for assigned applications.
• Participates in contract negotiation.
• Enforce data governance and security policies and procedures to maintain data quality, consistency, and confidentiality.

What you will need:

• Education: Bachelor's degree or equivalent work experience.
• Certification: Epic Radiant (required)
• Experience: Three (3) or more years of experience in managing processes, applications, or systems in a healthcare setting or relevant related industries.
• Two (2) or more years of leadership experience as defined as essential to the role.
• Unique or Preferred Skills:
• Strong verbal, written and presentation communication skills essential.
• Solid understanding of information processing fundamentals and best practices.
• Ability to manage multiple complex projects with efficiency.
• Strong domain knowledge and interpersonal skills.
• Ability to plan, lead and implement initiatives.
• Personal and ethical accountability.
• Demonstrated analytical and critical thinking for problem solving / issue resolution.
• A lean towards curiosity, out of the box thinking and innovative.
• Focus on people and active engagement in recruitment and retention.

Benefits (For full time or part time positions):

• Incentive pay for select positions
• Opportunity for annual increases based on performance
• Career Pathways to Promote Professional Growth and Development
• Various Medical, Dental, Pet and Vision options
• Tuition Reimbursement
• Free Parking
• Wellness Program Savings Plan
• Health Savings Account Options
• Retirement Options with Company Match
• Paid Time Off and Holiday Pay
• Community Involvement Opportunities

EOE: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.