Manager - IS Clinical Systems

ignoredontpost; King of Prussia (PA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health plan

401k matching

Paid time off

Career growth

Job summary

Universal Health Services in King of Prussia, PA seeks an Assistant Manager – Clinical Applications to lead the implementation and ongoing support of critical health IT systems across its hospitals and clinics.

You will supervise analysts, coordinate with users and vendors, ensure projects meet PM standards, and drive quality with testing and documentation.

The role requires a BS degree, 5+ years in Clinical Information Systems, strong communication, and some travel.

Qualifications

• Bachelor's degree is required.
• Five or more years of progressively responsible Clinical Information Systems experience.
• Excellent written and verbal communication skills.
• Ability to present to senior leadership and multidisciplinary teams.
• Working knowledge of system implementation, enhancement and support methods.

Responsibilities

• Regularly meets with users, vendors, and IS staff to develop/modify system specifications.
• Design solutions for applications and prepare the documentation.
• Supervise development of test data, system testing and documentation for all life cycle phases.
• Perform QA on application functionality.
• Research and resolve implementation-related tickets.
• Adhere to PM standards and report deviations to management.
• Oversee training of users in operating procedures for the application.
• Research and resolves tickets including major upgrades.
• Adhere to service level and change management policies.
• Provide on-call support as scheduled.
• Establish and maintain regular communication with user community.
• Train analysts in performance of their duties.
• Provide technical support and guidance to team members.
• Maintain Service Excellence principles.
• Prepare and submit routine and special reports.
• Interview applicants and contribute to performance evaluations.

Skills

Communication skills

Leadership / supervision

Project management

Analytical skills

Systems analysis

Education

Bachelor's degree

Job description

Responsibilities

Headquartered in King of Prussia, PA, Universal Health Services, Inc. (NYSE: UHS) is one of the nation’s largest and most respected providers of hospital and healthcare services. Since our founding in 1979, UHS has grown steadily into a premier Fortune 500® corporation perennially recognized by multiple esteemed national rating entities. Through its subsidiaries, UHS operates inpatient acute care facilities, inpatient behavioral health facilities, outpatient and other facilities, nationwide virtual behavioral health services, an insurance offering, a physician network and various related services with physical locations in the U.S., Puerto Rico, Ireland and United Kingdom. www.uhs.com

*UHS is a registered trademark of UHS of Delaware, Inc., the management company for Universal Health Services, Inc. and a wholly-owned subsidiary of Universal Health Services, Inc. Universal Health Services, Inc. is a holding company and operates through its subsidiaries including its management company, UHS of Delaware, Inc. All healthcare and management operations are conducted by subsidiaries of Universal Health Services, Inc. To the extent any reference to "UHS or UHS facilities" on this website including any statements, articles or other publications contained herein relates to our healthcare or management operations it is referring to Universal Health Services' subsidiaries including UHS of Delaware. Further, the terms "we," "us," "our" or "the company" in such context similarly refer to the operations of Universal Health Services' subsidiaries including UHS of Delaware. Any employment referenced in this website is not with Universal Health Services, Inc. but solely with one of its subsidiaries including but not limited to UHS of Delaware, Inc.

The Corporate Information Services Department is seeking a dynamic and talented Assistant Manager – Clinical Applications

The Manager – Clinical Applications manages the implementation of UHS applications. Manages all aspects of projects assigned from preparing project schedules and estimates through final implementation. Oversees modifications to existing applications that will effectively accomplish desired objectives. Provides technical support and project direction to UHS entities as needed. Coordinates work assignments given in order to meet deadlines and ensure continued progress toward assignment completion. Shares experience and expertise with other members of team. Operational responsibility for supervision, performance evaluations and direction of analyst team.

Key responsibilities include:

System Implementation:

• Regularly meets with users, vendors, and IS staff to develop/modify system specifications.
• Design solutions for applications and prepare the appropriate documentation.
• Supervise development of test data, system testing and documentation for all phases of the application development life cycle.
• Perform Q/A on application functionality.
• Research and resolve implementation-related Customer Support Center Tickets.
• Adhere to appropriate UHS Project Management standards and ensures strict adherence to work plans, reporting all serious deviations to management.
• Oversee the training of users in operating procedures for application.

System Maintenance/Support:

• Research and resolves Customer Support Center Tickets including major application upgrades.
• Adhere to UHS Service Level and Change Management Policies.
• Provide on-call support as scheduled.
• Establish and maintains regular communications with user community.

Administration and Oversight:

• Effectively train analysts in performance of their duties as required.
• Provide technical support and guidance to other team members as required.
• Maintain Service Excellence principles at all times.
• Prepare and promptly submit all routine and special reports.
• Interview applicants for vacant positions as needed using appropriate interview techniques and contributes to performance evaluation of subordinate staff members as needed.
• Keep management well informed of activities, needs, problems as they arise.

Qualifications

Position Requirements

• Bachelor's degree required.
• Five or more years of progressively more responsible Clinical Information Systems experience. Supervision, direction and performance management of direct reports Budget and resource management
• Excellent written and verbal communication skills
• Ability to present to senior leadership and multidisciplinary teams
• Working knowledge of system application implementation, enhancement and support methods and practices.
• Comprehensive working knowledge of computer systems analysis and programming techniques and procedures, including consulting with users to determine hardware, software or system functional specifications; design, development, documentation, analysis, creation, testing, coding, debugging, or modification of computer systems or programs based on and related to user design specifications.
• Working knowledge of IS standards and quality methods and metrics. Working knowledge of project management methodology.
• General familiarity of user business practices, concepts and terminology sufficient to support the applications.
• Excellent written and verbal communication skills.

License or Registration Requirements

Clinical Experience Required, Registered Nurse Preferred

Travel Requirements

5 – 25% domestic US travel (depending on projects).

This opportunity provides the following:

• Challenging and rewarding work environment
• Growth and development opportunities within UHS and its subsidiaries
• Competitive Compensation
• Excellent Medical, Dental, Vision and Prescription Drug Plan
• 401k plan with company match
• Generous Paid Time Off

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.