Manager Internal Delivery Sys

gategroup; Newark (NJ); On-site; USD 85,000 - 95,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Disability insurance

401(k)

Paid time off

Job summary

gategroup Newark, NJ seeks a Manager, Internal Delivery System (IDS) to plan and coordinate the flow of materials from the warehouse to production areas, ensuring on-time delivery, correct quantities, and cost efficiency.

You will lead daily IDS operations, review MPS inputs with planning managers, coordinate requisitions, monitor FIFO, and drive process improvements to meet KPIs while complying with health and safety standards.

Qualifications

• Bachelor’s Degree in business, supply chain, or engineering.
• Minimum 5 years of relevant work experience in operations or manufacturing.
• Experience in a food production or food service environment.
• Experience leading, training and influencing teams.

Responsibilities

• Plan and coordinate the flow of materials from warehouse to production areas.
• Coordinate requisitions and monitor performance to meet KPIs.
• Collaborate with warehouse and production to ensure timely replenishment and FIFO compliance.
• Maintain delivery schedules and ensure accurate material handling per ERP and MPS.
• Lead continuous improvement initiatives to drive efficiencies and cost control.

Skills

Fluent English

Autonomous

Strong analytical skills

Education

Bachelor’s Degree

Tools

Excel

Word

Outlook

Access

SharePoint

ERP

Job description

Job Summary

Manager, Internal Delivery System (IDS) is responsible for planning and coordinating the flow of all materials from the warehouse to production areas. They ensure that all raw materials and equipment reach their destinations safely, on time, in the right quantity and in the most cost-effective way, according to internal customers' expectations. The IDS Manager helps ensure accuracy of materials movements and driving efficiencies within overall materials operations. The Manager IDS is part of the unit Supply Chain team.

We’re looking for motivated, engaged people to help make everyone’s journeys better.

Salary and Location

Salary Range: 85-95K

Location: 236 Vanderpool St, Newark NJ 07114

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Disability insurance
• 401(k)
• Paid time off

Main Duties and Responsibilities

Responsible for the day-to-day operations of the IDS activities to run the business effectively and in line with department budget. Participates in review of MPS (Master Production Schedule) with Production Planning Manager and Department Managers. Coordinates Requisition timing and monitors performance. Collaborates closely with Warehouse and production areas to ensure floating stock is monitored and replenished on time. Maintaining drop zones, IDS routes, “runner loops”, and requisition quantities as per ERP systems and MPS. Manage delivery and execution of ad hoc IDS activities as required (charters, emergency requisitions, etc.). Responsible for targets and ensures applicable IDS KPI’s are met. Audits execution and accuracy of filling requisitions. Maintain delivery schedule times for food and equipment materials Ensures using company best practices materials (bins, liners, labels in line with US best practices) Overall accountability for the IDS function including training of personnel. Supports traceability process activities as needed. Validates execution of IDS processes and develops process improvements to drive efficiencies and control costs. Leads and drives continuous improvement of the IDS section. Comply with legal and company requirements across health and safety, food safety, and security. Ensures that communications regarding substitutions and out-of-stocks are completed. Monitors returns of food bins for quality, organization, and rotation for FIFO purposes, and ensures waste is reported and recorded. Establishes a cleaning schedule of bins and floating stock Responsible for the annual performance evaluations of direct reports in compliance with the PA&P guidelines and regional/local initiatives. Must have schedule flexibility to complete research and audits at various times/days as required. Other duties as assigned.

Qualifications

Education: Bachelor’s Degree required. Business, supply chain, engineering specialization preferred.

Work Experience: Minimum 5 years relevant work experience. Work experience in an operations or manufacturing environment. Work experience in a food production or food service environment. Experience working within a cross-functional team. Experience leading, training and influencing teams.

Technical Skills: (Certification, Licenses and Registration) Proficient knowledge (Excel, Word, Outlook, Access and SharePoint). Functional knowledge of ERP (Enterprise Resource Planning) systems and Inventory Control.

Job Skills: Capable of working in an autonomous way and in team setting. Capable of working under pressure with tight deadlines. Self-motivated and proactive. Flexible and change-minded. Willing to learn and implement new processes and procedures. Must have solid mathematical and analytical skills.

Language / Communication Skills: Fluent in written and verbal English language. Knowledge of a second language is a plus. Ability to communicate well with internal and external customers, verbally and in writing.

Job Dimensions

Geographic Responsibility: US

Type of Employment: Full Time

Travel %: Up to 10% Travel

Exemption Classification: Exempt

Internal Relationships

Operations teams, Culinary, OPEX, Regional Materials Management, Regional Supply Chain

External Relationships

Customer account teams

Work Environment / Requirements of the Job

Normal office environment

Organization Structure

Direct Line Manager (Title): Supply Chain Director / SC Process Owner gategroup

Competencies Required to be Successful in the Job

Thinking – Information Search and analysis & problem resolution skills

Engaging – Understanding others, Team Leadership and Developing People

Inspiring – Influencing and building relationships, Motivating and Inspiring, Communicating effectively

Achieving – Delivering business results under pressure, Championing Performance Improvement and Customer Focus

Values and Culture

Demonstrated Values to be Successful in the Position Employees at gategroup are expected to live our Values of Excellence, Integrity, Passion and Accountability. To demonstrate these Values, we expect to observe the following from everyone:

We treat each other with respect and we act within integrity

We communicate and keep each other informed

We put our heads together to problem solve and deliver excellence as a team

We have passion for our work and we pay attention to the little details

We foster an environment of accountability, take responsibility for our actions and learn from our mistakes

We do what we say we will do, when we say we are going to do it

We care about our coworkers, always taking an opportunity to make someone’s day better

The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law. For further information regarding Equal Employment Opportunity, copy and paste the following URL into your web browser: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

We anticipate that this job will close on: 09/15/2026

For California Residents, please click here to view our California privacy notice.

gategroup is the global leader in airline catering, retail-on-board and hospitality products and services. gategroup provides passengers with superior culinary and retail experiences, leveraging innovation and advanced technology solutions. Headquartered in Zurich, Switzerland, gategroup delivers operational excellence through the most extensive catering network in the aviation industry, serving passengers from over 200 operating units in over 60 countries/territories across all continents. We work in an exciting industry – fast-paced and ever-changing. Industry trends and customer expectations are constantly evolving and it is critical that we are agile, innovative and ready for change - and our people are our driving force. We offer attractive opportunities to be part of this fast-paced and truly international working environment. For further information, please visit www.gategroup.com.