Manager - Integrated Case Management

Henry Ford Health; West Bloomfield Charter Township (MI); On-site; USD 90,000 - 120,000; Full time

Job summary

Henry Ford Health is seeking an Integrated Case Management Manager at West Bloomfield Hospital. You will lead patient-centered care planning, coordinate resources, and advocate for patients and families across ambulatory and inpatient settings.

In this role, you will ensure high-quality outcomes, align care with guidelines, and support transitions across care settings while contributing to a mission-driven health system in Michigan.

Qualifications

• Bachelor's degree in nursing, social work, counseling, health education, or related field.
• Master’s Degree in Social Work.
• 3+ years of clinical experience.
• RN or LMSW license in Michigan.
• Excellent verbal and written communication; strong interpersonal skills.

Responsibilities

• Collaborate with interdisciplinary teams to assess and plan care for patients with complex health needs.
• Coordinate resources and services to promote patient safety, quality of care, and cost-effective outcomes.
• Advocate for patients and families, addressing social determinants of health and connecting them with community resources.
• Evaluate care plans and outcomes, ensuring alignment with clinical practice guidelines and regulatory requirements.
• Facilitate discharge planning and transitions across care settings to optimize patient wellbeing.

Skills

Verbal communication

Written communication

Interpersonal skills

Education

Bachelor's degree (nursing, social work, counseling, health education, or related field)

Master’s Degree in Social Work

Job description

Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford's care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation's most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus.

Job Description

Manager - Integrated Case Management - Henry Ford Health

Job Title

Manager - Integrated Case Management

About the Department

Join the Population Health team at Henry Ford Health's West Bloomfield Hospital, a unique facility set on 80 tranquil acres in one of Oakland County's most desirable communities. Our hospital blends clinical excellence with a wellness-first environment, featuring ponds, a greenhouse, walking trails, and a demonstration kitchen. Here, you'll be part of a dedicated team committed to delivering patient-centered care in a setting designed to heal both body and spirit.

Role Overview

As the Integrated Case Management Manager, you'll be a vital member of the patient-centered care team, responsible for assessing, planning, and coordinating comprehensive health care services. You'll advocate for patients and families, ensuring optimal health outcomes through effective resource utilization and collaboration. This role is critical in addressing complex patient needs across ambulatory, inpatient, and health plan settings.

Why Henry Ford Health

At Henry Ford Health, we are relentless advocates for exceptional care for our patients, communities, and each other. We come to do meaningful work and grow our careers, and we stay for the connection, support, and shared pride in making the impossible, possible.

What You Will Do

• Collaborate with interdisciplinary teams to assess and plan care for patients with complex health needs.
• Coordinate resources and services to promote patient safety, quality of care, and cost-effective outcomes.
• Advocate for patients and families, addressing social determinants of health and connecting them with community resources.
• Evaluate care plans and outcomes, ensuring alignment with clinical practice guidelines and regulatory requirements.
• Facilitate discharge planning and transitions across care settings to optimize patient wellbeing.

What We Offer

At Henry Ford Health, you'll find opportunities for career growth, collaboration with diverse teams, and the chance to contribute to mission-driven work. We foster a culture of continuous learning and innovation, empowering you to make a meaningful impact in healthcare.

Qualifications

What You Will Need

Required Qualifications

• Bachelors degree in nursing, social work, counseling, health education, or related field; or Master¿s Degree in Social Work.
• Minimum three (3) years of clinical experience.
• Registered Nurse (RN) or Licensed Social Worker (LMSW) with a valid, unrestricted State of Michigan license.
• Excellent verbal communication, written documentation, and interpersonal skills.
• Strong problem-solving, analytical, and decision-making abilities.
• Proficiency in computer skills and knowledge of healthcare systems.

Preferred Qualifications

• Certification in Case Management (CCM) by the Commission for Case Management Certification (CCMC).
• Three (3) or more years of oncology experience, with certification in oncology social work (OSW) if LMSW.