Manager Intake Management

Expert Technology Services; West Palm Beach (FL); On-site; USD 125,000 - 180,000; Full time

Job summary

Expert Technology Services seeks a senior IT and SAP governance lead to drive demand management, governance, and strategic business analysis for a large enterprise. You will influence executives, chair IT steering committees, and translate complex needs into actionable SAP solutions.

You will develop business cases, model ROI, and track realized value while collaborating with cross-functional teams to optimize processes. Onsite in West Palm Beach, FL with no sponsorship offered.

Qualifications

• Experience leading IT demand management and SAP governance.
• Ability to translate complex business needs into SAP solutions.
• Strong ROI modeling and business-case development.
• Excellent stakeholder engagement and executive communication.

Responsibilities

• Lead IT demand management, SAP governance, and strategic business analysis for a large enterprise.
• Influence executive stakeholders and steer IT steering committees to align technical roadmaps with business goals.
• Translate business challenges into actionable technical requirements and deliver SAP solutions.
• Develop business cases, perform ROI modeling, and track value realization for technology investments.
• Collaborate with cross-functional teams to drive technology initiatives and optimize business processes.
• Utilize advanced communication, negotiation, and conflict-resolution skills to achieve goals.
• Leverage Jira and Confluence for effective project delivery.
• Maintain knowledge of SAP S/4HANA and relevant PM certifications (PMP, CBAP preferred).
• Work onsite in West Palm Beach, FL (33401); local candidates only; no sponsorship or remote options.

Skills

IT governance

Stakeholder management

Business analysis

SAP governance

ROI modeling

Tools

Jira

Confluence

Job description

Job Summary (List Format):

• Serve as a key leader in IT demand management, SAP governance, and strategic business analysis for a large-scale enterprise environment.
• Influence executive stakeholders and lead IT steering committees to ensure alignment between technical roadmaps and business objectives.
• Translate complex business challenges into actionable technical requirements and deliver high-impact SAP solutions.
• Develop comprehensive business cases, conduct ROI modeling, and track value realization for enterprise-level technology investments.
• Collaborate with cross-functional teams to drive technology initiatives and optimize business processes.
• Utilize advanced communication, negotiation, and conflict resolution skills to achieve organizational goals.
• Leverage expertise with project management and documentation tools (e.g., Jira, Confluence) for effective project delivery.
• Maintain up-to-date knowledge of industry best practices, SAP S/4HANA, and relevant project management certifications (PMP, CBAP preferred).
• Work onsite in West Palm Beach, FL (33401); local candidates only, no sponsorship or remote options available.