Manager - Insurance Document Operations

DXC Technology Inc.; United States; On-site; USD 73,000 - 136,000; Full time

Job summary

An established industry player is seeking a Document Management Manager to oversee vendor interactions and enhance process efficiency within the insurance sector. This remote role involves supporting a team, managing vendor performance, and ensuring compliance with quality standards. The ideal candidate will have extensive experience in the Life Insurance industry and a strong grasp of regulatory requirements. Join a dynamic team that values continuous improvement and offers a competitive benefits package, making a significant impact on service delivery and operational integrity.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Retirement Savings Plan

Employee Wellness Programs

Life and Disability Insurance

Qualifications

• 7+ years in Life Insurance with vendor support experience.
• Proficient in business process management and optimization.

Responsibilities

• Manage vendor interactions and ensure service quality.
• Track vendor performance metrics and assist in reporting.

Skills

Vendor Management

Process Improvement

Business Process Management

PowerBI

Team Support

Education

Bachelor's degree in a relevant field

Tools

PowerBI

Job description

Insurance Document Management Manager page is loaded

Insurance Document Management Manager

Apply locations USA - IL - ANY CITY time type Full time posted on Posted 30+ Days Ago job requisition id 51534949

Job Description:

Document Management Manager for Insurance (REMOTE)

DXC Technology (NYSE: DXC) helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private, and hybrid clouds. Trusted by the world’s largest companies and public sector organizations, DXC deploys services across the Enterprise Technology Stack to drive new levels of performance, competitiveness, and customer experience. Learn more about how we deliver excellence at DXC.com.

As a Document Management Manager, you will support the coordination and execution of processes involving vendors who specialize in mailing processing, printing, and related services for our insurance accounts. Your role is essential in ensuring that these processes are carried out smoothly and efficiently.

Essential Job Functions:

• Vendor Support: Assist in managing day-to-day interactions with vendors, ensuring that mailing processing, printing, and related services meet the specific needs of insurance account services.
• Process Improvement: Contribute to process enhancements by identifying areas for improvement and helping to implement solutions that enhance efficiency and service quality.
• Team Assistance: Support a team of senior analysts and analysts by providing necessary information and resources, and helping to ensure best practices are followed.
• Collaborative Efforts: Work with senior management and other team members to support the execution of vendor management strategies that align with business goals and insurance account requirements.
• Performance Monitoring: Help track vendor performance metrics and key indicators, using data to support decision-making and improve service delivery.
• Budget Support: Assist in tracking budgetary aspects and resource allocation for vendor management functions related to mailing and printing services for insurance accounts.
• Reporting Assistance: Help prepare and present performance reports, providing insights and highlighting areas for improvement based on vendor performance.
• Compliance and Quality Assurance: Ensure that all vendor-related activities comply with quality standards and regulatory requirements, maintaining high levels of operational integrity.

Basic Qualifications:

• Minimum of 7+ years of experience in the Life Insurance industry, with a solid understanding of regulatory aspects.
• At least 3 years of experience in a vendor support role, preferably within the Life Insurance industry.
• Experience in assisting with business process transactions with external vendors, particularly in mailing and printing services.
• Proficiency in business process management and optimization techniques.
• Strong acumen in PowerBI reporting tool.
• A commitment to continuous learning and staying updated on industry trends and emerging technologies.

Other Qualifications:

• Bachelor’s degree in a relevant field or an equivalent combination of education and experience.

Working Environment:

• Remote Work: This position offers remote work within the United States.
• Travel: May require occasional travel, less than 10%.

Compensation at DXC is influenced by an array of factors, including but not limited to the experience, job-related knowledge, skills, competencies, as well as contract-specific affordability and organizational requirements. A reasonable estimate of the current compensation range for this position is $73,100 - $135,800.

Full-time hires are eligible to participate in the DXC benefit program. DXC offers a comprehensive, flexible, and competitive benefits program which includes, but is not limited to, health, dental, and vision insurance coverage; employee wellness; life and disability insurance; a retirement savings plan, paid holidays, paid time off.

If you are an applicant from the United States, Guam, or Puerto Rico

DXC Technology is an Equal Opportunity/Affirmative Action employer. All qualified candidates will receive consideration for employment without regard to disability, protected veteran status, race, color, religious creed, national origin, citizenship, marital status, sex, sexual orientation/gender identity, age or genetic information.

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