Manager, Innovation & AI

White & Case LLP; New York (NY); On-site; USD 164,000 - 225,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Life and disability coverage

401(k) retirement savings

Vacation time and parental leave

Job summary

White & Case LLP seeks a Manager, Innovation & AI in New York to act as a strategic catalyst for technology and AI initiatives across the firm. You will evaluate, implement and accelerate cutting‑edge solutions to redefine legal technology leadership and support practice groups globally.

You will partner with cross‑functional teams, optimize attorney workflows and drive measurable impact while ensuring delivery excellence and ongoing innovation in a complex, matrixed environment.

Qualifications

• Bachelor’s degree required; JD or law‑related degree a plus; tech or business degrees considered with legal tech experience.
• 5 years of professional experience in a firm, legal department or legal tech company.

Responsibilities

• Consult with lawyers and staff on technology and AI use in matters; oversee projects for quality and success.
• Lead selection, implementation, rollout and adoption of AI technologies with cross‑functional teams.
• Coordinate with technical staff and procurement; test new tech and provide vendor feedback.
• Introduce new tools to matter teams and identify applications.
• Own live client‑facing programs' operations and overall service delivery with the AI team.
• Analyze usage metrics and recommend improvements.
• Support international travel as needed.
• Manage the pipeline of technology and innovation opportunities.
• Perform other duties as requested.

Skills

Communication skills

Project management

Change management

Cross-functional collaboration

Diplomacy

Presentation skills

Education

Bachelor's degree

Juris Doctor (JD)

Tools

Microsoft Office

Tableau

Power BI

HighQ

Harvey

Contract Express

Job description

NA

Manager, Innovation & AI

Firm Summary

White & Case is an elite global law firm serving leading companies, financial institutions, and governments worldwide. Our long history as an international firm means we are perfectly placed to help our clients resolve their most complex legal challenges wherever they may be. With lawyers and staff operating from more than 40 locations, working in virtually every country of the world, we have invested heavily in building a high-quality full-service practice competing at the top of the market. We are distinguished by our on-the-ground presence in the world’s key financial markets and our strengths in handling complex cross-border work. It’s not just about our global network of offices and shared services centers; it’s the global interconnectedness of the Firm that our people, and our clients, value most. We work well together across geographic and practice boundaries. It’s one of the reasons we attract and retain cross-border work. Our lawyers are globally minded, enterprising, collaborative, and committed to excellence. Our people represent 90 nationalities and speak 80 languages.

Position Summary

The Manager, Innovation & AI serves as a strategic catalyst within White & Case’s award‑winning Innovation & AI team, driving the firm’s vision to redefine legal technology leadership. This role is responsible for evaluating, implementing, and accelerating the adoption of cutting‑edge technology and AI solutions, ensuring the firm remains at the forefront of industry advancement. By partnering with cross‑functional experts and the broader Practice Solutions team, the Manager spearheads transformative initiatives that deliver measurable impact across practice groups and offices. Through the orchestration and optimization of attorney workflows, this position enables the firm to achieve strategic objectives with rigor and agility, reinforcing White & Case’s unwavering commitment to operational excellence and continuous innovation.

Responsibilities

• Consult with and advise lawyers, legal staff and clients regarding the most effective use of technology and AI in their matters; work with them on projects, including contract management, contract automation, transaction management, etc.; oversee each to ensure quality and success.
• Manage the selection, implementation, roll‑out and adoption phases of cutting‑edge technologies, with a specific emphasis on AI technologies:
• Coordinate with other business services, including technical staff and procurement.
• Assist with testing new technology and provide feedback to project teams and vendors.
• Introduce the technology to matter teams and identify applications.
• Take ownership of the operation management of live client facing programs, taking responsibility for the overall delivery of services working with Innovation & AI team members.
• Collect and analyse usage and other metrics to recommend changes and enhancements.
• May involve international travel.
• Assist with managing the pipeline of technology and innovation opportunities that arise.
• Other tasks as requested.

Essential Job Requirements

• Thorough knowledge of popular legal tech applications, including AI legal workbench tools, firm‑wide AI assistants, due diligence document review tools, contract automation, contract management, transaction management, collaboration tools and other legal technologies.
• Experience implementing solutions, including automation tools (such as Contract Express or HotDocs), AI‑enabled tools (such as Office & Dragons, Harvey, Legora, vLex, or Hebbia) and Collaboration tools such as HighQ.
• Understanding of the typical practice workflows and processes.
• Expertise in standard applications such as Microsoft Office, including Word, Excel and PowerPoint; expertise in data analytics platforms (such as Tableau or Microsoft PowerBI) a plus.
• Consultancy skills to bridge the gap between business and technology teams; excellent communication and presentation skills; ability to explain technical concepts to lawyers.
• Diplomacy skills to assist with change management; ability to build consensus and work effectively with a cross‑functional, global team, and with lawyers at all seniority levels.
• Project management skills to complete projects in a matrixed, non‑hierarchical environment.
• Knowledge and awareness of best practices and developments in AI‑enabled and automation legal technologies, and ability to apply these to promote continuous improvement.
• Ability to work independently but understand when escalation is required.

Qualifications

• Bachelor’s degree required; Juris doctor and/or law‑related degree a plus. Technology or business degrees considered with extensive practical experience in legal applications.
• 5 years of professional experience in a firm, legal department or legal tech company required.

Location and Reporting

• This is a full‑time role, located in our New York office
• This role reports to the Senior Manager, Innovation & AI

Compensation Range: $164,000 - $225,000

This role reports to

Senior Manager – Innovation and AI

Equal Opportunities

White & Case is an Equal Employment Opportunity (EEO) employer and is committed to creating a fair workplace. It is our Firm’s policy to recruit, employ, train, compensate and promote without regard to race, color, religion, creed, national origin, age, gender, sexual orientation, marital status, military or veteran status, disability, genetic information, or any other category protected by applicable law. Applicants who are interested in applying for a position and require an accommodation during the process should contact [e-mail].

Benefits At White & Case

• White & Case LLP offers a comprehensive suite of benefit programs to all eligible employees, including medical, dental, and vision insurance, life and disability coverage, 401(k) retirement savings, vacation time, and leave programs (including parental leave). Exempt roles are also performance bonus eligible.

Note to Recruitment Agencies

Our internal Recruitment team manages all aspects of lateral hiring. All agencies must have signed terms of business-specific to the relevant office—before submitting any candidates. CVs or applications sent directly to White & Case partners or employees will also not be considered formal introductions. If you have questions, please contact the relevant Recruitment team. We work with our preferred suppliers when engaging agencies.