Manager - Information Services Epic Reporting

Universal Health Services Inc.; King of Prussia (PA); Hybrid; USD 120,000 - 160,000; Full time

Benefits offered by this job

Challenging environment

Growth opportunities within UHS

Competitive pay

Medical, dental, vision and Rx plan

401k with company match

Generous paid time off

Job summary

Universal Health Services, Inc. in King of Prussia, PA, seeks a Manager - IS Epic Reporting to lead a team of software engineers in Information Systems, delivering clinical and business reporting for acute and ambulatory care.

The role requires Epic reporting expertise (Clarity, Cogito, Caboodle, Slicer Dicer) and strong project management, regulatory awareness, and ability to partner with CMIO and informatics teams; travel up to 25%.

Qualifications

• Bachelor's degree required.
• Five or more years of progressively more responsible reporting experience with emphasis on clinical and business analytic workflows, quality outcomes and electronic medical record.
• Expert knowledge of SQL, Epic reporting tools to include Clarity, Cogito, Caboodle, Slicer Dicer, Radar, Reporting Workbench, BI tools.
• Thorough understanding of database tools, report validation methods, and data warehouses.
• Preferred understanding of SFTP configuration.
• Knowledge of system application implementation, enhancement and support methods and practices.
• Comprehensive working knowledge of computer systems analysis and programming techniques and procedures, including consulting with users to determine hardware, software or system functional specifications.
• Working knowledge of IS standards and quality methods and metrics.
• Working knowledge of project management methods.
• General familiarity of user business practices and terminology.

Responsibilities

• Designs reporting solutions and prepares documentation.
• Supervises QA on application functionality.
• Adheres to UHS Project Management standards.
• Ensures adherence to work plans and reports deviations to management.
• Oversees employees who educate end users in operating procedures for applications.
• Maintains regular communications with user community.

Skills

SQL

Clarity

Cogito

Caboodle

Slicer Dicer

Radar

Reporting Workbench

ETL tools

Dashboard development

BI tools

Education

Bachelor's degree

Tools

Epic Cogito

Caboodle

Clarity Data Model

Clarity tools administration

Job description

Responsibilities

Headquartered in King of Prussia, PA, Universal Health Services, Inc. (NYSE: UHS) is one of the nation’s largest and most respected providers of hospital and healthcare services. Since our founding in 1979, UHS has grown steadily into a premier Fortune 500 corporation perennially recognized by multiple esteemed national rating entities. Through its subsidiaries, UHS operates inpatient acute care facilities, inpatient behavioral health facilities, outpatient and other facilities, nationwide virtual behavioral health services, an insurance offering, a physician network and various related services with physical locations in the U.S., Puerto Rico, Ireland and United Kingdom. www.uhs.com

The Corporate Information Services Department is seeking a dynamic and talented Manager - IS Epic Reporting.

The Manager - IS Epic Reporting manages a team of software engineers in Information Systems, including financial, project and personnel management duties. Provides direction and oversight to creating and optimizing reports for clinical and business stakeholders in acute and ambulatory care settings. Provides project direction to UHS entities as needed. Coordinates work assignments given in order to meet deadlines and ensure continued progress toward Epic and Financial Project milestones and assignment completion. Shares experience and expertise with other members of team. Exercises operational responsibility for supervision, performance evaluations and direction of team.

Manages the implementation of UHS Reporting applications. Manages all aspects of projects assigned from preparing project schedules and estimates through final implementation. Understands Joint Commission, CMS, and other regulatory requirements from a best practice and evidence based criteria.

Key responsibilities include:

System Implementation:

• Regularly meets with IS Informatics, CMIO team, Corporate Clinical stakeholders, vendors, and facility and corporate IS staff to design and develop report specifications.
• Designs solutions for reporting applications and prepares the appropriate documentation.
• Supervises team that Performs Q/A on application functionality.
• Adheres to appropriate UHS Project Management standards.
• Ensures strict adherence to work plans, reporting all serious deviations to management.
• Oversees employees who educate the end users in operating procedures for application.

System Maintenance/Support:

• Ensures ticketed issues are being addressed timely and with high quality.
• Adheres to UHS Service Level and Change Management Policies.
• Establishes, supervises and maintains regular communications with user community.

Administration and Oversight:

• Effectively trains analysts in performance of their duties as required.
• Provides clinical and technical expertise and guidance to other team members as required.
• Maintains Service Excellence principles.
• Prepares and promptly submits all routine and special reports.
• Interviews applicants for vacant positions as needed using appropriate interview techniques.
• Completes performance evaluations of direct reports as needed.
• Keeps management well informed of activities, needs, problems.
• Performs other tasks as required by management.

Qualifications

Position Requirements:

• Bachelor's degree required.
• Five or more years of progressively more responsible reporting experience with emphasis on clinical and business analytic workflows, quality outcomes and application to electronic medical record. Supervision, direction and performance management of direct reports.
• Expert knowledge of SQL, Epic reporting tools to include Clarity, Cogito, Caboodle, Slicer Dicer, Radar, Reporting Workbench, business intelligence tools, Dashboard development, ETL tools.
• Thorough understanding of database tools, report validation methods, and data warehouses.
• Preferred understanding of SFTP configuration.
• Knowledge of system application implementation, enhancement and support methods and practices.
• Comprehensive working knowledge of computer systems analysis and programming techniques and procedures, including: consulting with users to determine hardware, software or system functional specifications; design, development, documentation, analysis, creation, testing, coding, debugging, or modification of computer systems or programs based on and related to user design specifications.
• Working knowledge of IS standards and quality methods and metrics.
• Working knowledge of project management methods.
• General familiarity of user business practices, concepts and terminology sufficient to support the applications.
• Experience managing, mentoring and evaluating team members.
• Strong written and verbal skills with ability to speak to executives, and IS leadership a must.
• Excellent written and verbal communication skills.

License or Registration Requirements: Epic certification required in Epic Cogito,Caboodle, Clarity Data Model, or Clarity tools administration

Travel Requirements: 5 - 25% domestic US travel (depending on projects).

This opportunity provides the following:

• Challenging and rewarding work environment
• Growth and development opportunities within UHS and its subsidiaries
• Competitive Compensation
• Excellent Medical, Dental, Vision and Prescription Drug Plan
• 401k plan with company match
• Generous Paid Time Off

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.