Manager in Training — Grow into Club Leadership

Crunch Fitness - Fitness Ventures LLC; Des Moines (IA); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Gym Membership

Opportunity for advancement

Training & development

Employee discounts

Job summary

The Manager in Training (MIT) at Crunch Fitness - Fitness Ventures LLC is a pivotal member of the club leadership team, assisting daily operations while preparing for a future management role. You will help drive member experience, sales activities, and adherence to standards across the club.

This role emphasizes leadership development, accountability, and teamwork in a fast-paced environment, with opportunities for advancement and training to support ongoing growth within the organization.

Qualifications

• High school diploma or equivalent (GED) required.
• Minimum age of 18 years.
• Previous experience in sales, customer service, fitness, or leadership roles preferred.
• Strong leadership, communication, and interpersonal skills.
• Effective time management and organizational abilities.
• Ability to motivate and influence team performance in a positive manner.
• Fitness industry or club management experience preferred but not required.
• Commitment to achieving performance goals and supporting team success.

Responsibilities

• Support and contribute to a positive, high-performance team culture.
• Inspire, coach, and motivate team members to deliver an exceptional member experience.
• Recognize and celebrate individual and team achievements to reinforce performance and engagement.
• Assist in training and developing team members in alignment with company standards and expectations.
• Promote accountability and ensure adherence to club policies, procedures, and service standards.
• Achieve individual sales goals and contribute to overall club revenue targets.
• Support achievement of team revenue goals through coaching, motivation, and active leadership.
• Follow up with leads and prospects in a timely and professional manner.
• Support and execute company sales initiatives, promotions, and membership growth strategies.
• Monitor performance metrics and work to consistently meet or exceed key performance indicators (KPIs).
• Ensure a welcoming, professional, and service-oriented environment for all members and guests.
• Assist in managing front desk and membership services operations to drive engagement and results.
• Communicate and reinforce club policies, procedures, and expectations to team members.
• Maintain a strong focus on cleanliness, safety, maintenance, and overall facility standards.
• Support a “culture of cleanliness” by ensuring all team members take responsibility for facility presentation.
• Assist in ensuring the club meets all operational standards for safety, cleanliness, and security.
• Demonstrate working knowledge of all standard operating procedures and club policies.
• Support implementation of company programs, promotions, and initiatives to drive membership growth.
• Communicate clearly and effectively with team members and leadership.
• Ensure timely and accurate follow-up on sales leads and member inquiries.
• Model professionalism and reinforce company values in all interactions.

Skills

Leadership

Sales

Customer service

Communication

Time management

Organizational abilities

Problem-solving

Education

High school diploma or GED

Job description

The Manager in Training (MIT) at Crunch Fitness - Fitness Ventures LLC is a pivotal member of the club leadership team, assisting daily operations while preparing for a future management role. You will help drive member experience, sales activities, and adherence to standards across the club.

This role emphasizes leadership development, accountability, and teamwork in a fast-paced environment, with opportunities for advancement and training to support ongoing growth within the organization.