Manager in Training - Denny's #7761, Porterville, CA

Denco Family, Inc.; Porterville (CA); On-site; USD 24,108 - 30,996; Full time

Benefits offered by this job

401(k) matching

Medical, Dental, and Vision Insurance

Paid Training

Paid Time off

25% company-wide discount

Flexible Schedules

Employee Assistance Program

Job summary

Denco Family, Inc. is seeking a Manager In Training (MIT) for our Porterville, CA location. As a MIT, you'll embark on a comprehensive development program designed to equip you with skills for a future Restaurant Manager role.

The MIT will supervise approximately 15-20 crew members and is responsible for daily restaurant operations, ensuring adherence to service and quality standards, while promoting a positive dining experience for our guests.

This position requires strong leadership and organizational skills, with a minimum of 2 years in management.

Qualifications

• Minimum of 2 years experience in restaurant, hospitality, or retail management.
• Food Safety Manager certification required.
• Able to work 45-55 hours per week.

Responsibilities

• Oversee assigned shifts and monitor brand standards.
• Lead and support a team of 15-20 crew members.
• Address guest inquiries and complaints promptly.

Skills

Organizational skills

Problem-solving

Communication skills

Ability to multitask

Team leadership

Education

Associate’s or Bachelor’s degree

Job description

Job Overview

Job Location: Porterville, CA 92357 (Dennys 7761 - Porterville, CA 93257). Salary Range: $17.50 - $22.50 hourly.

Denny's restaurant is seeking a Manager In Training (MIT) for our Porterville, CA location. As a Manager in Training (MIT) at Denny's, you will embark on a comprehensive development program designed to equip you with the skills and knowledge necessary to excel as a Restaurant Manager. This program focuses on leadership, operational excellence, and guest satisfaction, preparing you to oversee daily restaurant operations and lead your team effectively.

The MIT is responsible for the supervision of approximately 15-20 crew members and the execution of restaurant operations during assigned shifts, providing guests with a great dining experience and upholding service and quality standards.

Responsibilities

• Promotes company mission, vision, and core values.
• Assists the General Manager by overseeing assigned shifts and monitors brand standards execution and adherence by directing hourly staff to achieve guest service standards in a clean and pleasant environment.
• Supervise restaurant operations during assigned shifts, ensuring adherence to Denny's brand standards, including food quality, guest service, and cleanliness.
• Lead and support a team of 15-20 crew members per shift, providing guidance, training, and performance feedback to foster a positive and productive work environment.
• Address guest inquiries and complaints promptly and professionally, striving to enhance the overall dining experience and maintain high levels of customer satisfaction.
• Assist in achieving controllable profit goals by monitoring expenses, analyzing financial reports, and implementing corrective actions as needed.
• Assist with attracting, hiring, onboarding, and retaining hourly talent to meet staffing requirements and guest service standards, ensuring compliance with corporate policies and procedures.
• Ensure all health and safety regulations are met, including food handling and sanitation standards, to provide a safe environment for both guests and employees.
• Develop relationships with civic, business, school, and professional organizations to establish good community relations and increase guest counts.
• Monitor that proper security procedures are in place to protect employees, guests, and company assets.
• Bring employee relations issues, deviations from brand standards, and other guest issues to the attention of the General Manager; recommend corrections and participate in their execution as required.
• Other duties as assigned.

Employee Benefits

• 401(k) – we match dollar for dollar.
• Medical, Dental, and Vision Insurance.
• Paid Training.
• Paid Time off.
• Company-wide discount – receive a 25% discount at over 40 company-affiliated restaurants.
• Flexible Schedules – we’ll work with you because employee work/life balance matters.
• Employee Assistance Program – receive confidential, personal, and web-based support on a variety of important topics such as stress management, dependent care, nutrition, legal & finances.

Qualifications & Requirements

• Minimum of 2 years experience in restaurant, hospitality, or retail management; additional operations and/or leadership experience strongly preferred.
• Associate’s or Bachelor’s degree preferred or equivalent combination of education and experience.
• Able to work 45-55 hours per week.
• Food Safety Manager certification required.
• Strong organizational skills with excellent oral and written communication skills and the ability to communicate with all levels of the organization.
• Ability to communicate effectively, both orally and in writing, in the English language.
• Possesses basic math skills (add, subtract, multiply, divide).
• Places a value on diversity and shows respect for others.
• Proven ability to problem solve and handle high stress situations.
• Ability to interpret financial statements and understand contributing factors.
• MUST be able to perform job duties of every position.
• MUST be prepared to multitask in accordance with the demands of the business.
• Ability to identify and anticipate opportunities and implement corrective action steps.
• Ability to work weekends, holidays, and evenings.
• Has reliable transportation.
• MUST be able to lift a tray weighing up to 25 lbs.
• MUST be able to lift and carry supplies and equipment weighing up to 60 lbs and place items on high and low shelves in office, storerooms, service areas, walk-in coolers and freezers.
• MUST be able to bend, stoop, reach, lift and grasp.
• MUST be able to hear well in a loud environment to respond to employee and guest needs.
• MUST meet any state, county or municipal regulation pertaining to health risk concerns about food handling.
• MUST be able to operate a point-of-sale system and differentiate between monetary denominations.
• MUST be able to work with all Denny’s menu products.
• MUST be able to work around potentially hazardous chemicals.
• MUST have sufficient mobility to move and operate in confined work areas.
• MUST work inside and outside.
• MUST be able to observe staff and all aspects of restaurant operations.
• MUST be able to stand and walk during a 10 to 12 hour shift; occasional shifts in excess of 10 hours may be required due to the demands of the business.
• MUST be able to tolerate extreme temperature changes in kitchen and freezer areas.

Denco Family, Inc is an Equal Opportunity/Affirmative Action Employer. As an Equal Opportunity Employer, we do not discriminate on the basis of age, race, sex, sexual orientation, gender identity, gender expression, color, religion, national origin, disability, genetic information, or any other status protected by federal, state or local law.