Manager In Training (53610)

National Pride Equipment Car Wash Superstore; Mansfield (OH); On-site; USD 20,664 - 23,419; Full time

Benefits offered by this job

Competitive Pay + Opportunity to Earn a Monthly Bonus

Free Car Washes

Paid Time Off

Continuing Education Reimbursement $2,500 annually

Flexible schedules / Work‑life balance

Refer a Friend Bonus $200

Paid Training / Career Path Development

Free Uniforms

Job summary

National Pride Equipment Car Wash Superstore in Mansfield, OH, seeks energetic individuals for full-time positions. Responsibilities include managing operations, supervising staff, and ensuring excellent customer service.

The ideal candidate will possess strong communication skills and be proficient in handling physical tasks while adhering to safety protocols. Flexible schedules are available to maintain work-life balance, along with competitive pay and benefits.

Qualifications

• Display courteous and professional attitude.
• Ability to lift moderate-weight items.
• Understand safety precautions for hazardous conditions.

Responsibilities

• Schedule and coordinate meetings.
• Conduct employee performance reviews.
• Develop good customer relationships.

Skills

Excellent customer service skills

Ability to work outdoors

Strong physical ability

Interpersonal skills

Flexibility to work evenings and weekends

Excellent written and oral communication skills

Education

High School diploma or equivalent

Job description

Job Details: Location: Buckeye Express Car Wash - Mansfield #2, Mansfield, OH 44906
Position Type: Full Time
Education Level: High School
Salary Range: $15.00 - $17.00 hourly
Travel Percentage: None
Job Shift: Any
Job Category: Retail

Opportunity

BUCKEYE EXPRESS CAR WASH IS EXPERIENCING UNPRECEDENTED GROWTH!
We are looking for highly energetic, enthusiastic, dynamic, big‑picture people who want to work with some of the greatest people in the car wash industry. Multiple positions are available, including management and non‑management. Apply today!

Benefits

• Competitive Pay + Opportunity to Earn a Monthly Bonus
• Free Car Washes
• Paid Time Off
• Continuing Education Reimbursement $2,500 annually
• Flexible schedules / Work‑life balance
• Refer a Friend Bonus $200
• Paid Training / Career Path Development
• Free Uniforms

Position Overview

This position is tasked with performing the daily operational practices of running the car wash facility and providing excellent customer service. The role supports the Site Manager by implementing workflow procedures, supervising employees during day‑to‑day tasks, providing customer support in escalated situations, and managing overall workflow.

Duties and Responsibilities

• Schedule and coordinate meetings
• Conduct employee performance reviews
• Develop good customer relationships
• Participate in recruitment and dismissal processes
• Smooth out problems within the workplace
• Address employee and customer concerns
• Develop strategies for better workplace efficiency and goal achievement
• Email and phone correspondence
• Liaise between managers, customers and employees
• Provide direction to staff
• Monitor spending patterns and budget
• Fill in for Site Manager (GM) in absence; make executive decisions, hold meetings, and provide accountability
• Organize shift schedules for team members
• Monitor attendance, tardiness and time off
• Assign duties to employees based on role and skills
• Supervise employees and assist with tasks as necessary
• Manage employees’ requests and transgressions
• Train new and current team members on tasks
• Handle customer issues and manage conflicts
• Adhere to company policies and health, safety and employment standards
• Balance cash drawers and prepare cash deposits
• Perform all other duties as requested

Additional Tasks

• Greet customers courteously and explain available wash services; take and process wash payments to their satisfaction
• Perform cleaning of the facility, ensuring everything is kept in the appropriate place and organized (water hoses, nozzles, brushes, soap buckets, broom, hand tools, pressure washer, grease gun)
• Provide assistance to customers concerning the car wash process
• Move or direct cars into the express wash tunnel with a pleasant, focused, and competent attitude
• Point to directional signs; neutral, no‑brake, no steering while watching the customer to ensure directions are followed
• Smile at the customer and give a thumbs up after the guest is in neutral with no brakes
• Carry out visual inspection of vehicles to confirm their condition before sending them into the wash area
• Ensure company policies and safety procedures are adhered to while carrying out tasks daily
• Ensure vacuums are unclogged, trash cans emptied, and hoses properly hung
• With a sense of urgency, ensure the right thing is done at the right time with customers, home office, and teammates

Qualifications

• Display courteous and professional attitude
• Excellent customer service skills to ensure optimum customer satisfaction
• Flexibility to work evenings and weekends
• Ability to work standing over long periods of time
• Ability to lift moderate-weight items
• Ability to work outdoors and be efficient in all weather conditions
• Interact ethically with employees and customers
• Excellent written and oral communication skills, plus interpersonal skills
• Strong ability to handle physical demands of the job
• Follow directions and correctly implement tasks
• Understand safety precautions for wet hazardous conditions and compliance

Roles and responsibilities are listed above but are not limited to the list. Employees may be asked to complete tasks outside the list and within management’s reasons for their job description.