MANAGER IN TRAINING

AutoZone; Saugus (MA); On-site; USD 45,000 - 65,000; Full time

Job summary

AutoZone’s Store Management team leads store performance and builds a productive team focused on WOW! Customer Service and exemplary store operations. Under the Store Manager’s guidance, MITs assume leadership and drive initiatives with initiative and strong guiding principles.

The Manager in Training (MIT) role is a transitional program designed to prepare you for promotion into Retail Store Management. You will receive hands-on assignments and structured learning with potential progression

Qualifications

• Demonstrates leadership and ability to mentor others.
• Delivers WOW customer service and supports a positive store culture.
• Ensures efficient store operations and execution of company standards.

Responsibilities

• Lead by example to drive store performance and customer satisfaction.
• Coordinate with Store Manager to supervise team and operations.
• Support MITs in training and development, ensuring adherence to company pledges.

Skills

Leadership

Customer service

Team development

Operations oversight

Job description

AutoZone’s Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge and deliver WOW! Customer Service while executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong leadership. Through operational oversight and team development, store management supports AutoZone’s mission of providing trusted automotive solutions.

The Manager in Training (MIT) position is a transitional role designed to prepare you for promotion into a Retail Store Management position. With a focus on leadership training, customer service excellence, and operational expertise, you’ll receive hands‑on assignments and structured learning opportunities. Within 8-12 weeks, you could progress into management—depending on your prior experience and performance.