MANAGER IN TRAINING

AutoZone; Baltimore (MD); On-site; USD 42,000 - 64,000; Full time

Job summary

AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge and deliver WOW!

Customer Service while executing store operations with excellence. The Manager in Training (MIT) position is a transitional role designed to prepare you for promotion into a Retail Store Management position.

Qualifications

• Leadership training and customer service excellence emphasized.
• Strong leadership and initiative expected in store settings.
• Operational oversight and team development supported by Store Manager.

Responsibilities

• Assist in overseeing store operations under Store Manager guidance.
• Develop team performance and deliver WOW! customer service.

Skills

Leadership

Customer service

Team management

Job description

AutoZone’s Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge and deliver WOW! Customer Service while executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong leadership. Through operational oversight and team development, store management supports AutoZone’s mission of providing trusted automotive solutions.

The Manager in Training (MIT) position is a transitional role designed to prepare you for promotion into a Retail Store Management position. With a focus on leadership training, customer service excellence, and operational expertise, you’ll receive hands‑t active assignments and structured learning opportunities. Within 8-12 weeks, you could progress into management—depending on your prior experience and performance.