Manager In Training

Crunch Fitness - Fitness Growth Capital; Nashua (NH); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Free Membership

Employee Discounts On Apparel, Personal Training And Child Care

Company Paid Certifications

Job summary

Crunch Fitness - Fitness Growth Capital is seeking a Manager in Training (MIT) for their Group Fitness department in Nashua, NH. This developmental leadership role trains high-potential individuals to lead and enhance the Group Fitness experience. Responsibilities include scheduling classes, engaging members, and supporting fitness instructors. Candidates should be passionate about fitness, demonstrate leadership potential, and possess strong communication skills. Crunch offers benefits such as free memberships, discounts, and company-paid certifications.

Qualifications

• Prior experience in fitness, coaching, or group fitness preferred.
• Embrace feedback, coaching, and continuous improvement.

Responsibilities

• Learn and execute all Group Fitness SOPs to brand standard.
• Engage with members before, during, and after classes to build relationships.
• Prepare to take full ownership of the Group Fitness department upon completion of training.

Skills

Passion for fitness

Leadership potential

Strong communication skills

Ability to multitask

Education

Nationally recognized Group Fitness certification

Job description

Position Title: Manager in Training (MIT) – Group Fitness
Department: Group Fitness / Club Operations
Reports To: General Manager / Regional Group Fitness Leader

Position Summary

The Manager in Training (MIT) – Group Fitness is a developmental leadership role designed to prepare high‑potential individuals to lead and scale the Group Fitness department within a Crunch Fitness location. This role blends operational training, leadership development, class programming, instructor management, and member experience execution. The MIT will be trained to own the Group Fitness business, drive participation, enhance member engagement, and ensure a high‑energy, best‑in‑class class experience that supports overall club growth, retention, and brand excellence.

Core Responsibilities

Group Fitness Operations & Execution

• Learn and execute all Group Fitness SOPs to brand standard
• Assist in building and managing the class schedule based on demand, peak times, and member trends
• Ensure all classes start on time, are properly staffed, and deliver a high-energy experience
• Conduct daily audits of class participation, attendance, and utilization
• Maintain studio cleanliness, organization, and equipment readiness

Instructor Management & Development

• Support recruiting, onboarding, and scheduling of Group Fitness instructors
• Assist in conducting auditions, evaluations, and performance reviews
• Ensure instructors are delivering consistent, high‑quality classes aligned with brand standardsProvide coaching, feedback, and development plans for instructors
• Reinforce professionalism, energy, and member engagement expectations

Member Experience & Engagement

• Ensure every class delivers a "wow" experience that drives retention and referrals
• Engage with members before, during, and after classes to build relationships
• Drive participation through personal invites, floor engagement, and community building
• Handle member concerns and feedback related to Group Fitness promptly and professionally

Sales Integration & Business Impact

• Understand how Group Fitness supports overall club KPIs (membership, retention, and PT)
• Collaborate with Front Desk and Personal Training teams to drive class participation
• Promote Group Fitness as part of the value proposition during tours and onboarding
• Support events, challenges, and promotions that increase class attendance and engagement
• Participate in structured MIT training covering operations, leadership, and performance management
• Learn how to read and interpret key metrics (attendance, utilization, retention impact)
• Assist in leading team meetings and driving accountability within the department
• Develop the ability to manage scheduling, payroll, and staffing independently
• Prepare to take full ownership of the Group Fitness department upon completion of training

Key Performance Indicators (KPIs)

• Member Engagement & Retention Impact
• Instructor Performance & Retention
• Schedule Efficiency (class fill rates and demand alignment)
• Member Satisfaction / Experience Scores

Qualifications

• Passion for fitness, group training, and creating high-energy environments
• Leadership potential with a desire to grow into a management role
• Strong communication and interpersonal skills
• Ability to multitask and operate in a fast-paced environment
• Prior experience in fitness, coaching, or group fitness preferred
• Nationally recognized Group Fitness certification (preferred or willingness to obtain)
• Lead by example with energy, professionalism, and accountability
• Be visible, present, and actively engaged on the floor and in classes
• Embrace feedback, coaching, and continuous improvement
• Uphold Crunch brand standards and culture at all times

Growth Path

This role is designed to transition into a Group Fitness Manager position upon successful completion of training and demonstrated competency in operations, leadership, and performance execution.

Bottom Line

This is not just a coordination role—it is a leadership pipeline position. The expectation is to develop into someone who can fully own, grow, and elevate the Group Fitness department into a major driver of member experience and club success.

Benefits

Crunch offers comprehensive benefits for eligible employees.

Free Membership

Free Results Membership For You & One Loved One.

Employee Discount

Employee Discounts On Apparel, Personal Training And Child Care

Full-Time Management Employees

Annual Reviews, Incentives & Performance Based Promotions

Company Paid Certifications

Paid Personal Training Certs With Free CEUs