Manager in Training

Huddle House

Hazard (KY)

On-site

USD 31,850

Full time

14 days+

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Benefits offered by this job

Compensation: $700.00 per week

Opportunity for promotion

Job summary

A popular restaurant chain in Kentucky is seeking a Manager in Training. The role involves overseeing restaurant staff performance, ensuring customer satisfaction, and managing HR functions. Ideal candidates will have 2-3 years of restaurant experience and a ServSafe certification. This full-time position offers a weekly salary of $700 and requires effective communication and teamwork skills.

Qualifications

2-3 years of experience in daily restaurant operations.
Previous restaurant experience required.
Current ServSafe Certification.

Responsibilities

Ensure that each customer is completely satisfied during their visit.
Manage the HR function at the unit level.
Create budgeted staffing schedules with the General Manager.
Train staff in proper operations.

Skills

Effective communication

Team leadership

Guest service

Problem solving

Job description

Overview

Join to apply for the Manager in Training role at Huddle House

HUDDLE HOUSE Is a Unique Member Of The Communities It Serves. The Bonds Created Between Our Team Members And Our Customers Are Unlike Those Seen In Most Other Chain Restaurants. Our Company Purpose Reflects This Unique Element Of The Huddle House Dining Experience: Bringing Friends and Families Together over Delicious Food Served from the Heart. At Huddle House, we believe it’s “YOUR HOUSE. YOUR KITCHEN.” The guest is the boss. We’re giving families across America a place that gives them exactly what they want: freshly prepared food, any way they like it. Whether it’s a quick bite before work, or a place to sit, chat and laugh with family and friends, we tell guests: “Get comfortable…this is YOUR HOUSE and YOUR KITCHEN”.

Job Summary

The Assistant Manager will be responsible for overseeing restaurant staff performance, ensuring each customer is completely satisfied during their dining experience. The incumbent will be responsible for setting an example by placing guests as the highest priority and role modeling exceptional guest service. This person will be expected to spot opportunities to improve the business and effectively communicate with the management team.

Responsibilities

Ensure that each customer is completely satisfied during their visit
Handle guest complaints with genuine concern and empathy
Manage the HR function at the unit level for the team, including employee relations issues, recommendations for hiring and termination, and training
Complete all daily paperwork at the unit level including sales reports, red book information, shift inventories and all other necessary paperwork to insure the profitability of the unit
Meet or exceed budgets while focusing cost of goods sold and EBITDA
Maintain the highest standards of cleanliness and sanitation in your unit at all times
Create budgeted staffing schedules with the General Manager
Hold monthly meeting with all employees to discuss any relevant information they need to assist in the run of the unit
Establish a visible presence in the community by visiting businesses, churches, civic organizations etc. to drive business and increase sales
Enforce all brand standards, company policies and procedures
Assist the General Manager in ensuring that all new hire paperwork, timesheets and payroll data, disciplinary actions, and personal data sheets are completed correctly and in a timely manner
Train all levels of staff in proper operations of the unit for POS systems, back of house functions and front of house operations
Notify the General Manager or District Manager of any hurdles to your success

Qualifications