Cook

Huddle House; Warrior (AL); On-site; USD 32,000 - 46,000; Full time

Job summary

Huddle House in the United States seeks a Shift Manager to oversee daily restaurant operations and staff during assigned shifts. The role emphasizes exceptional customer service and teamwork with the franchise partner.

The position requires strong communication, the ability to cover all shifts, and previous restaurant experience to uphold cleanliness, standards, and profitability.

Qualifications

• Ability to communicate effectively with all hourly associates.
• Ability to cover all shifts during the normal operation of the unit.
• Previous restaurant experience required.

Responsibilities

• Oversee the day-to-day operation and direction of team members during shifts.
• Handle shift issues such as tardy employees and customer complaints.
• Complete daily paperwork including shift inventories and unit records to ensure profitability.
• Maintain high standards of cleanliness and sanitation in the unit.
• Enforce brand standards, company policies, and procedures.
• Train staff in proper operations of POS systems and back-of-house functions.
• Ensure every customer is satisfied during their visit.

Skills

Communication

Shift coverage

Restaurant experience

Job description

Responsive recruiter

HUDDLE HOUSE Is a Unique Member Of The Communities It Serves. The Bonds Created Between Our Team Members And Our Customers Are Unlike Those Seen In Most Other Chain Restaurants. Our Company Purpose Reflects This Unique Element Of The Huddle House Dining Experience:

Bringing Friends and Families Together over Delicious Food Served from the Heart.

At Huddle House, we believe it’s “YOUR HOUSE. YOUR KITCHEN.” Huddle House is the place where the guest is the boss. We’re giving families across America a place that gives them exactly what they want: freshly prepared food, any way they like it. Whether it’s a quick bite before work, or a place to sit, chat and laugh with family and friends, we tell guests: "Get comfortable…this is YOUR HOUSE and YOUR KITCHEN".

JOB SUMMARY

The Shift Manager will oversee the day to day operation and direction of team members during assigned shifts to ensure outstanding service and guest satisfaction. The incumbent will be responsible for restaurant operations during shifts when management is not present. This person will be expected to provide excellent customer service at all times and will be a strong teammate to our franchise partner.

RESPONSIBILITIES

• Manage each shift and the issues that occur during the shift such as tardy employees, customer complaints, food delivery, etc.
• Complete all daily paperwork at the unit level including red book information, shift inventories and all other necessary paperwork to insure the unit's profitability
• Maintain the highest standards of cleanliness and sanitation in your unit
• Enforce all brands standards, company policies and procedures
• Train all levels of staff in proper operations of the unit for POS systems and back of house functions to all levels of front of house operations
• Ensure that each customer is completely satisfied during their visit
• Represent the company with professionalism at all times

QUALIFICATIONS

• Ability to communicate effectively with all hourly associates
• Ability to cover all shifts during the normal operation of the unit
• Previous restaurant experience required

OUR VALUES

• Commitment to Excellence
• Work Hard
• Teamwork
• Make a Difference
• Have Fun

HUDDLE HOUSE Is a Unique Member Of The Communities It Serves. The Bonds Created Between Our Team Members And Our Customers Are Unlike Those Seen In Most Other Chain Restaurants. Our Company Purpose Reflects This Unique Element Of The Huddle House Dining Experience:

Bringing Friends and Families Together over Delicious Food Served from the Heart.

At Huddle House, we believe it’s “YOUR HOUSE. YOUR KITCHEN.” Huddle House is the place where the guest is the boss. We’re giving families across America a place that gives them exactly what they want: freshly prepared food, any way they like it. Whether it’s a quick bite before work, or a place to sit, chat and laugh with family and friends, we tell guests: "Get comfortable…this is YOUR HOUSE and YOUR KITCHEN".