Manager in Training

Bridgestone Retail Operations, LLC; Greenwood (IN); On-site; USD 22,248 - 33,379; Full time

Benefits offered by this job

Competitive health-care packages

401(k) plan

Corporate social responsibility activities

Mentorship and training opportunities

Job summary

A leading retail company in Greenwood, Indiana, is seeking a Full-time Customer Service Representative to join their team. In this energetic role, you will provide direct support to customers both in person and over the phone. Ideal candidates will have relevant experience and a desire to succeed in a retail environment. We offer competitive pay, training opportunities, and a supportive team atmosphere.

Qualifications

• Relevant experience and education required.

Responsibilities

• Building customer satisfaction & loyalty.
• Merchandising, advertising, and promotion of products and services.
• Energetic responsiveness to every customer, on the phone and in the store.
• Desire to succeed in a retail environment.
• Motivated sales individual.

Job description

Company Overview

Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company‑owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. Whatever role you fill, when you represent the Bridgestone name, you are a valued teammate, and part of our larger mission to serve society with superior quality. We start by offering each teammate more than just competitive pay. We provide formal training, performance incentives, paid vacation and holidays, competitive health‑care packages for full‑time and part‑time employees, and a 401(k) plan to help build towards your future. We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you are made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need.

Job Category

Retail

Position Summary

An energetic position to provide customer needs in person and on the phone. Use your communication skills to explain warranty options, establish time commitments between technicians and customers, checkout procedures, and promotion of products and services.

Pay Range

$16.15 – $24.23

Responsibilities

• Building customer satisfaction & loyalty
• Merchandising, advertising, and promotion of products and services
• Energetic responsiveness to every customer, on the phone and in the store
• Desire to succeed in a retail environment
• Motivated sales individual
• Other duties as assigned

Minimum Qualifications

Relevant experience and education required.

What We Offer

• A supportive and engaging onboarding experience to ensure a smooth transition into our team.
• The opportunity to develop and grow through training and regular mentorship.
• Corporate social responsibility activities.
• A truly global, dynamic, and challenging work environment.
• Agility and work/life effectiveness and your long‑term well‑being.
• A diverse and inclusive team.

Equal Employment Opportunity

Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.

Employment Eligibility

If hired, a Form I‑9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.

Seniority Level

Internship

Employment Type

Full‑time

Job Function

Human Resources

Industry

Retail