Manager in Training

Goldfish Swim School Central Park; Denver (CO); On-site; Full time

Job summary

A leading company in swim education seeks a Manager to oversee team training, operations, and sales. This role offers a chance to grow into higher management positions while fostering a positive culture and ensuring customer satisfaction. Ideal candidates have experience in business and team leadership, ready to build a supportive environment.

Benefits

401(k)

401(k) matching

Dental insurance

Employee discounts

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Parental leave

Training & development

Vision insurance

Wellness resources

Qualifications

• Entry to mid-level experience in business management and team leadership.
• Ability to guide and train new team members.
• Maturity in decision-making and integrity in interactions.

Responsibilities

• Manage swim lesson success through team training and motivation.
• Develop and achieve sales plans for membership goals.
• Lead daily operations in alignment with company standards.

Skills

Team leadership

Sales experience

Positive communication

Integrity

Relationship building

Tools

Salesforce

Job description

Benefits:

401(k)

401(k) matching

Dental insurance

Employee discounts

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Parental leave

Training & development

Vision insurance

Wellness resources

Our mission at Goldfish is simple - teach children to be safer in and around the water, while making their experience Golden.

We're looking for candidates who have entry to mid-level experience in business management and team leadership that are looking to grow. Previous employees in this position have grown to become Assistant General Managers and even General Managers.

Goldfish Swim School Managers are responsible for ensuring the success of our swim lessons by training, managing and motivating a successful team, using sales experience to reach new membership and retention goals, coordinating and reviewing class schedules and ensuring you have a school that’s set up for success at every lesson. You’ll guide new team members and families through their first days at Goldfish and be there to support them as they progress in our program and in life.

Your success in this role will be measured by your ability to:

Provide a positive staff culture from day 1 and offering open, honest communication in a positive and nurturing environment

Build a team who provides the same quality work as you and doing quality work yourself by cross-training in multiple roles, working scheduled lessons as an Instructor or Desk Supervisor and representing Goldfish Swim School’s core values

Do the right things, making the right decisions and treating people with integrity, compassion and trust

Build and maintain strong relationships with members to ensure member satisfaction and retention

Create a workplace that provides fundamental job and life skills for those looking to expand their careers

Understand and lead the daily operations to ensure the school is running according to Goldfish Swim School’s standard operating procedures, working with the General Manager and Assistant General Manager

Work with your team to develop and execute sales plans to achieve quarterly and annual membership and enrollment goals and any subsequent goals intended to measure success

Gain high level competency in the Goldfish Swim School curriculum and onboard, train and provide continuing feedback to your team of swim instructors, lifeguards and deck supervisors

Schedule and lead training workshops and meetings to provide continuing education and reinforcement of best practices for your team of swim instructors, lifeguards and deck supervisors

Create and implement a plan of action if quarterly and annual goals are off track

What else do you need to know?

Everyone in our building is lifeguard CPR & AED certified as part of training

All management team members will obtain their Certified Pool Operator (CPO) certification

You may be required to receive your Lifeguard Instructor (LGI) Certification through J Ellis & Associates and teach scheduled lifeguarding courses to certify new Goldfish Swim School employees

You will oversee our front desk/sales representatives in their usage of CRM software, such as Salesforce, to contact online inquiries and boost membership retention

You will direct and oversee the implementation of the Emergency Action Plan and all safety procedures for the school

We require schedule availability that includes some weekday evenings (until 8:30pm) and at least one weekend (Saturday or Sunday) shift per workweek.

Full medical and benefits package, PTO and 401k options are offered with this position

This position earns a base rate of $20.50 per hour

Want to know what our team loves about working for Goldfish? Visit https://www.youtube.com/watch?v=TZTVvr5AgIA&t=33s to see what they have to say!

At Goldfish Swim School - Central Park, our core values are at the heart of everything we do and are behind every decision we make, both in water and in life. That includes the commitment to treating all people with integrity, compassion and trust. We’re dedicated to building a team who is diverse in background, identity, perspective, culture and experience. As a proud equal opportunity employer, we value the qualities and characteristics that make you who you are. If you think you can see yourself as part of the GOLDEN Experience, we encourage you to continue and apply!

This job can pave the way for your future. Our team is filled with both backgrounds and futures in: Child Care, Elementary Education, Babysitter, Coach, Stay at Home Mom, Camp Counselor, Fitness Instructor, Teachers Aide, Special Needs, Fitness, Lifeguard, Swimming, YMCA, Teacher, Mentor, Childcare, Entry-Level, Full Time, Pool operator

Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.