Manager In Training

Dickys Car Wash; Columbia City (IN); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Monthly bonus opportunity

Free car washes

Paid time off

Continuing education reimbursement $2,

Flexible schedules

Refer a friend $200 bonus

Paid training/career path development

Free uniforms

Job summary

DICKYS CAR WASH is seeking energetic individuals to join our operations team. This role focuses on daily car wash operations, customer service, and supervising staff under the Site Manager.

You will coordinate tasks, handle customer concerns, and help train new teammates while upholding safety and quality standards to ensure fast, friendly service.

Qualifications

• Excellent customer service skills to ensure optimum customer satisfaction.
• Ability to work flexible hours, including evenings and weekends.
• Ability to stand for long periods.
• Ability to lift items of moderate weight.
• Ability to work outdoors in all weather conditions.
• Strong written and oral communication skills, and interpersonal skills.
• Ability to follow directions and correctly implement tasks.
• Adherence to safety procedures and company policies.

Responsibilities

• Schedule and coordinate meetings.
• Conduct employee performance reviews.
• Develop good customer relationships.
• Participate in recruitment and dismissal processes.
• Smooth out problems within the workplace.
• Address employee and customer concerns.
• Develop strategies for better workplace efficiency and goal achievement.
• Email and phone correspondence.
• Liaise between managers, customers and employees.
• Provide direction to staff.
• Monitor spending patterns and budget.
• Fill in for Site Manager (GM) in times of absence.
• Make executive decisions, hold meetings and provide accountability.
• Organizing shift schedules for team members.
• Monitoring attendance, tardiness and time off.
• Assigning duties to specific employees based on role and skills.
• Supervising employees and assisting with tasks as necessary.
• Managing employees’ requests and transgressions.
• Training new and current team members on tasks.
• Handling customer issues and managing conflicts.
• Adhering to company policies and health, safety and employment standards.
• Balancing cash drawers and preparing cash deposits.
• Performs all other duties as requested.

Skills

Customer service

Communication

Flexibility

Stamina

Outdoor work

Interpersonal skills

Follow directions

Safety awareness

Job description

DON'T MISS OUT ON THIS NEW AND EXCITING OPPORTUNITY!DICKYS CAR WASH IS EXPERIENCING UNPRECENTED GROWTH!We need highly energetic, enthusiastic, dynamic, big-picture people that want to work with some of the greatest people in the Car Wash industry! We look forward to sharing many more details about the company should you be a match.Think you have what it takes? Apply today! Multiple positions available including Management and Non-management.Benefits:Competitive Pay + Opportunity to Earn a Monthly Bonus***FREE CAR WASHES***·· Paid Time Off· Continuing Education reimbursement $2500 annually· Flexible schedules/work life balance· Refer a friend $200 bonus· Paid Training/Career Path Development· Free UniformsFull-time OR Part-time Positions availablePosition OverviewThis position is tasked with performing the daily operational practices of running the car wash facility and providing excellent customer service. This position is responsible for implementing workflow procedures based on direction from the Site Manager. Their duties include supervising employees during day-to-day tasks, providing customer support in escalated situations and managing the overall workflow of a workplace.Duties and Responsibilities:Schedule and coordinate meetings.Conduct employee performance reviews.Develop good customer relationships.Participate in recruitment and dismissal processes.Smooth out problems within the workplace.Address employee and customer concerns.Develop strategies for better workplace efficiency and goal achievement.Email and phone correspondence.Liaise between managers, customers and employees.Provide direction to staff.Monitor spending patterns and budget.Fill in for Site Manager (GM) in times of absence. Make executive decisions, hold meetings and provide accountability.Organizing shift schedules for team membersMonitoring attendance, tardiness and time offAssigning duties to specific employees based on role and skillsSupervising employees and assisting with tasks as necessaryManaging employees’ requests and transgressionsTraining new and current team members on tasksHandling customer issues and managing conflictsAdhering to company policies and health, safety and employment standardsBalancing cash drawers and preparing cash depositsPerforms all other duties as requestedAdditional Tasks:Greet customers courteously and explain available wash services to them; take and process wash payments to the satisfaction of customers and car washPerform cleaning of facility and ensure everything is kept in the appropriate place and organized (water hoses, nozzles, brushes, soap buckets, broom, hand tools, pressure washer, and grease gun)Provide assistance to customers in any area concerning car wash processMove or direct cars into the express wash tunnel with a pleasant, focused, and competent attitudePoints to directional sign; neutral, no-brake, no steering while watching the customer to ensure directions are followed.Smiles at customer and does thumbs up after guest is in neutral with no brakesCarry out visual inspection of vehicles to confirm their condition before sending them into the wash areaEnsure company policies and safety procedures are adhered to in carrying out given tasks dailyEnsure vacuums are unclogged, trash cans emptied, and hoses properly hungWith a sense of urgency, ensure the right thing is done at the right time with customers, home office, and fellow teammates.Qualifications:Ability to display courteous and professional attitudeExcellent customer service skills to ensure optimum customer satisfactionStrong ability to work flexible hours, such as evenings and weekendsAbility to work standing over long periods of timeAbility to lift items of moderate weightAbility to work outdoor and be efficient in all weather conditionsAbility to interact ethically with fellow employees and customersExcellent written and oral communication skills, as well as interpersonal skillsStrong ability to handle the physical demand of the jobAbility to follow directions and correctly implement tasks.Car wash locations can create wet hazardous conditions and safety precautions should be met for safety and compliance**Roles and responsibilities are listed above but are not limited to the list. Employees may be asked to complete tasks outside of this list and within managements reason for their job description. **