Manager In Charge - Lubbock, TX

H-E-B; Idalou (TX); On-site; USD 75,000 - 110,000; Full time

Job summary

H-E-B seeks an energetic Manager in Charge (MIC) to lead store operations, monitor Partner performance, and address safety issues in the absence of the Store Director. The MIC may oversee Gas Station and floor maintenance for unassigned stores, while driving customer service and product integrity.

Ideal candidates bring leadership experience, a drive for results, and 3+ years of retail management expertise, with strong communication and organizational skills to support a fast-paced omnichannel

Qualifications

• Minimum age 18 or older
• 3+ years of retail management experience
• Proven leadership abilities
• Customer service excellence

Responsibilities

• Make employment-related and business decisions with independent judgment
• Monitor Partner performance and safety
• Ensure SOP compliance in every department
• Oversee Gas Station and floor maintenance where applicable
• Maintain facility and equipment in good repair
• Monitor costs, budget, and shrink

Skills

Leadership experience

Financial results focus

Retail management experience (3+ years

Education

H-E-B School of Retail Management (training program)

Tools

MS Office (Word, Excel)

H-E-B systems

Job description

Responsibilities

H-E-B needs energetic and motivated Partners willing to work hard and have fun while providing superior customer service. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first.

As a Manager in Charge (MIC), you’ll monitor Partner performance and address departmental / total store safety issues in the absence of the Store Director. For Stores not assigned an Operations Store Leader, the MIC is also responsible for overseeing the Gas Station and floor maintenance processes of the store.

Once you’re eligible, you’ll become an Owner in the company, so we’re looking for commitment, hard work, and focus on quality and Customer service. ‘Partner-owned’ means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company.

Do you have a:

• HEART FOR PEOPLE... commitment to work hard to make sure your Customers and Partners come first?
• HEAD FOR BUSINESS... drive to meet Store goals through processes, collaboration, and evaluation?
• PASSION FOR RESULTS... ability to handle stressful situations in a fast-paced, multi-tasking environment?

We are looking for:

• leadership experience
• drive for financial results

What is the work?

Management:

• Spends majority of time using independent judgement in making employment-related and business decisions, or effectively recommending such decisions, including product and department related strategies, hiring, promoting, disciplining, suspending, discharging, rewarding, or otherwise engaging in resolving Partner-related matters.
• Monitors product integrity and Partner safety
• Ensures best practices / H-E-B standard operating procedure (SOP) compliance in every department
• Ensures execution of Gas Station / floor maintenance processes (in Stores not assigned an Operations Store Leader)
• Ensures facility and equipment are properly maintained and in good repair
• Monitors cost / benefits, budget, and shrink

What is your background?

• Minimum age 18 (mandatory)
• 3+ years of experience in retail management
• Experience in leadership / management

- H-E-B's School of Retail Management (training program to be completed upon hire)

Do you have what it takes to be a fit as an H-E-B Manager in Charge (MIC)?

• Understanding of product integrity, including federal, state, and company regulations and standards
• Interpersonal and verbal / written communication skills
• Organization and planning skills
• Customer service skills
• Computer skills, including MS Office (Word, Excel), and H-E-B systems
• Ability to build, motivate, and maintain staff
• Ability to manage multiple priorities and shift focus between tasks

Physical Demands & Working Conditions:

• Function in a fast-paced, retail environment
• Continuously stand, walk, bend, reach, kneel, squat, reach overhead, and side to side throughout shift
• Occasionally lift and carry 50-75 lbs
• Work extended hours and / or rotating schedules, nights, holidays and weekends

The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations. The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.