Manager - Imaging Informatics

UAB Medicine; Birmingham (AL); On-site; USD 94,000 - 153,000; Full time

Benefits offered by this job

Educational assistance

Paid time off

Wellness programs

Parental leave

PSLF eligibility

Job summary

UAB Medicine HSIS seeks a Manager of Imaging Informatics to lead enterprise imaging services, including PACS, VNA, and related workflows. You will supervise staff, collaborate with radiology, IT, and clinical stakeholders, and drive performance, security, and compliance across imaging platforms.

The role emphasizes service delivery, governance, and vendor coordination within a large healthcare system to maximize value and user satisfaction.

Qualifications

• Bachelor’s degree required with 3–5 years of imaging informatics or healthcare IT experience.
• 2–3 years of people management or supervisory experience preferred.
• Experience administering clinical imaging systems in Radiology and Cardiology domains preferred.

Responsibilities

• Serves as escalation point for operational concerns.
• Supervises imaging informatics personnel within assigned scope.
• Manages day-to-day operations of imaging informatics systems (PACS, VNA, image exchange, workflows).
• Supports system implementations, upgrades, testing, and maintenance with IT, Radiology, and clinical stakeholders.
• Monitors system performance and service metrics; ensures timely resolution of imaging informatics issues.
• Ensures compliance with HIPAA, data security, accreditation, and regulatory requirements; coordinates vendor and budget activities.

Skills

Leadership

Staff development

Communication

Analytical

Problem solving

Multitasking

Confidentiality

Education

Bachelor's degree in healthcare-related field

Tools

PACS

VNA

DICOM

HL7

Job description

Position Overview

Pay range: $94,375 - $153,355 / year

Benefits and perks available for eligible positions include: robust educational assistance programs, generous paid time off, employee assistance and wellness programs, paid parental leave, qualifying employer for the Public Service Loan Forgiveness (PSLF) Program, plus more.

Job Highlights

UAB Medicine Health System Information Services (HSIS)plays a critical role in supporting the entire organization. This team of more than 400 dedicated individuals keeps UAB Medicine’s IT systems and infrastructure running smoothly to deliver quality care to our patients and business support to our organization. You’ll join a large team with a passion for healthcare information technology and being part of a mission-driven organization.

Job Description

To support the UAB Department of Radiology and the wider UAB Medicine imaging services across the enterprise through the effective application, management, and optimization of imaging informatics systems and services. This role ensures reliable, secure, and efficient enterprise imaging workflows that support clinical care delivery, operational performance, and regulatory compliance. The Manager, Imaging Informatics is responsible for service delivery and quality for assigned enterprise imaging informatics functions, the supervision of designated staff, and collaboration with clinical, operational, and technical stakeholders to maximize value, adoption, and user satisfaction.

Key Duties & Responsibilities

• Serves as escalation point for operational concerns
• Holds accountability for team performance, mentoring and training junior level system administrators
• Provides guidance in line with policy and procedures
• Manages day‑to‑day operations of imaging informatics systems, which may include PACS, VNA, image archives, image exchange platforms, imaging workflows, and related applications supporting radiology and non‑radiology departments.
• Supports system implementations, upgrades, testing, optimization, and maintenance activities in collaboration with IT, Radiology, and enterprise clinical stakeholders.
• Monitors system performance, issue trends, and service metrics; ensures timely resolution of imaging informatics issues impacting clinical operations.
• Supports imaging interoperability, data integrity, and standards‑based integration (e.g., DICOM, HL7).
• Assists with downtime planning, business continuity, and incident response for imaging systems.
• Supervises imaging informatics personnel within assigned scope, including task prioritization, work assignments, scheduling, and performance management.
• Establishes and maintains service delivery expectations and ensures adherence to organizational policies and procedures.
• Conducts leadership rounding, coaching, feedback, and annual performance evaluations; documents performance and development plans.
• Promotes professional development and a culture of accountability, collaboration, and continuous improvement.
• Serves as a liaison between clinical users (radiology and non‑radiology), operational leaders, IT, and vendors to support enterprise imaging needs.
• Acts as a change agent by supporting adoption of imaging informatics initiatives that improve efficiency, quality, and user satisfaction.
• Participates in enterprise imaging, informatics, and governance committees, workgroups, and project teams as assigned.
• Supports development and coordination of communication, training, and workflow changes related to imaging systems.
• Ensures compliance with HIPAA, data security, accreditation, and regulatory requirements affecting imaging information systems.
• Assists with vendor coordination, contract support, and budget planning activities as assigned.
• Contributes to development, maintenance, and enforcement of imaging informatics policies, procedures, and documentation.
• Performs other duties as assigned to meet departmental and organizational needs.

Qualifications

Bachelor’s degree in a healthcare-related field (e.g., Health Information Management, Clinical Informatics, Radiologic Sciences, Healthcare Administration, Information Systems) required with Three (3) to five (5) years of relevant experience in imaging informatics, healthcare IT, or clinical imaging operations. Two (2) to three (3) years of people management or supervisory experience preferred. Experience administering clinical imaging systems in Radiology and Cardiology domain preferred.

Supervisory Responsibilities

• Approximately four (4) to ten (10) direct reports.

Knowledge / Skills / Abilities

• Knowledge of imaging informatics systems including PACS, VNA, image exchange, and related workflows.
• Understanding of healthcare IT and imaging standards (e.g., DICOM, HL7).
• Familiarity with radiology and non‑radiology imaging workflows across a healthcare enterprise.
• Strong leadership, coaching, and staff development skills.
• Strong interpersonal, written, and verbal communication skills.
• Analytical, problem‑solving, and organizational skills.
• Ability to manage multiple priorities in a dynamic, fast‑paced environment.
• Ability to build credibility and collaborative relationships with clinical and technical stakeholders.
• Ability to maintain confidentiality and exercise appropriate discretion.

Why Work at UAB Medicine

We are UAB Medicine, Alabama’s largest and most comprehensive health system, recognized nationally for delivering world‑class patient care, pioneering research, and cutting‑edge medical education. We proudly serve more than 1.2 million patients each year – from every county in Alabama, all 50 states, and many countries around the world. Our network spans numerous hospitals, emergency departments, many other sites of care, and a team of over 2,000 physicians. Our key facilities include UAB Hospital – ranked the No. 1 hospital in Alabama by U.S. News & World Report and home to the state’s first ACS‑verified Level I adult trauma center and only Magnet‑designated hospital – along with UAB Hospital-Callahan Eye and five UAB St. Vincent’s hospitals serving central Alabama.

UAB Medicine offers careers across a wide range of practice environments, from our internationally renowned academic medical center and award‑winning community hospitals to our primary and specialty care clinics across the state. Whether you’re seeking the fast‑paced learning environment of a tertiary care setting or the close‑knit environment of a community facility, there’s a place for you on our team where you can become part of a mission‑driven organization committed to delivering life‑changing care. With nearly every medical specialty represented and unlimited opportunities for growth, you’ll find the right fit for your skills and career goals. We care for you by offering comprehensive, industry‑leading benefit packages to support the individual preferences and circumstances of our diverse staff.