Manager II, Technical Services

Arcwood Environmental, LLC; Abingdon (VA); On-site; USD 80,000 - 110,000; Full time

Job summary

Arcwood Environmental, LLC seeks a Manager, Technical Services to lead on-site operations for hazardous and non-hazardous waste activities. You will supervise Technical Services staff, ensure safety and regulatory compliance, and liaise with customers on project progress, reporting, and pricing.

The role requires a Bachelor’s degree in a technical field and 3+ years in hazardous waste management or environmental services, with responsibilities spanning safety, operations, and customer

Qualifications

• Bachelor’s degree is required; degree in chemistry, engineering, environmental science or other technical field preferred.
• 3+ years of experience in hazardous waste management or environmental services is required.

Responsibilities

• Oversee management of a location or customer onsite for collection, storage, transportation and disposal of waste (hazardous and non-hazardous).
• Supervise and train Technical Services staff to ensure safety standards and service quality.
• Prioritize health and safety; conduct safety meetings and provide health and safety plans for job sites.
• Ensure regulatory compliance and maintain records required by agencies; communicate regulations to customers and project managers.
• Prepare proposals by compiling project technical details and reporting.
• Respond to inquiries about waste approval, disposal and pricing; engage with new customers.
• Provide technical assistance to Sales and participate in sales calls as needed.
• Prepare and approve billing; track internal and external costs.
• Supervise staff, participate in hiring, performance evaluations, and training.
• Take on additional duties to support the team and organization.

Education

Bachelor’s degree in chemistry, engineering, environmental science or other technical field

Job description

Essential Functions & Responsibilities

Manager, Technical Services As a Manager, Technical Services you will be responsible for the management of a location or customer onsite related to the collection, storage, transportation and disposal of hazardous and non-hazardous waste materials. This role will supervise and train all Technical Services employees to ensure all scheduled jobs are completed, while maintaining and adhering to established standards for safety and environmental procedures.

• Prioritizes health and safety by adhering to policies, processes, and maintaining safe practices at all times
• Ensures compliance with within division of Federal and Corporate safety policies; conducts regular safety meetings and provides health and safety plans for job sites, designating personal protective equipment specifications for each job
• Manages field projects, keeping customers informed of progress and addressing any technical questions
• Provides regulatory information to customers and project managers, maintains records required by regulatory agencies, and keeps customers informed of all pertinent regulations
• Compiles relevant technical aspects of projects into reporting and utilizes technical knowledge to create proposals
• Responds to customer inquiries by phone or in writing regarding waste approval, disposal and pricing; responds to new customer inquiries about Company and Technical Services
• Provides technical assistance to Sales and attends sales calls as necessary
• Prepares and approves billing, tracking internal and external costs
• Supervises Technical Services employees and participates in hiring, performance evaluations, training and disciplinary actions
• Takes on additional duties as assigned to support the team and organization

Education

• Bachelor’s degree (required); degree in chemistry, engineering, environmental science or other technical field (preferred)

Experience

• 3+ years of experience in hazardous waste management or environmental services (required)

Overview

About Arcwood

Every advancement—from the products we use to the medicines and technologies we depend on—creates waste that must be handled responsibly. For more than 50 years, Arcwood Environmental has helped organizations across the United States manage the byproducts of progress safely and thoughtfully. With deep expertise and innovative waste management technology across a growing nationwide footprint, Arcwood protects people, communities, and the environment through work that often happens behind the scenes.

Our Values

We move forward together, one team with a shared purpose, counting on each other everyday. Our core values demonstrate how we work together to deliver value for our customers, putting them at the center of all we do:

• Lead with Safety: We uphold the highest safety and compliance standards to protect our teams, our customers and the communities that count on us.
• Solve Problems Creatively: We push for better – advancing technologies, processes, and ideas that protect human health and the environment.
• Own It Together: We are individually and collectively accountable for our work and our impact, knowing that progress is only achieved by working together – with our customers, and with each other.
• Deliver for Customers: We put customers at the center of all we do. When we live our values – lead with safety, solving problems creatively, and owning our work together – the result is clear: we deliver exceptional value for our customers.

We’ve reached a unique point as a company: big enough to deliver broad capability and consistent performance, while striving to be nimbler and more responsive to our customers’ evolving needs. Come join Arcwood and be part of our legacy of environmental leadership!

Benefits, Compensation & Workforce Diversity

Arcwood offers stability you can count on and opportunities to grow. We provide steady work, competitive pay, and above-market benefits that reflect the importance of what we do. As we continue to grow, you’ll have the chance to build skills, take on new challenges, and build a career. When you join Arcwood, you join a team that honors its legacy, values hardworking people, and shows up every day to protect people, communities, and the future we share. Arcwood is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to disability or protected veteran status, in accordance with applicable federal laws. A post-offer drug screen and background check will be required.

Physical Job Requirements