Manager, Technical Services

Heritage Environmental; Orlando (FL); On-site; USD 70,000 - 100,000; Full time

Job summary

Arcwood Environmental is seeking a Manager, Technical Services to oversee a location or customer site related to the handling of hazardous and non-hazardous waste. You will supervise Technical Services staff, ensure safety and regulatory compliance, and coordinate field projects.

The role requires a Bachelor's degree and 3+ years of hazardous waste experience; duties include training, proposals, billing support, and customer communication.

Qualifications

• Bachelor's degree in chemistry, engineering, environmental science or other technical field.
• 3+ years of experience in hazardous waste management or environmental services (required).

Responsibilities

• Prioritizes health and safety by adhering to policies and maintaining safe practices at all times.
• Manages field projects, keeping customers informed of progress and addressing technical questions.
• Provides regulatory information to customers and project managers and maintains records for regulatory agencies.
• Supervises Technical Services employees and participates in hiring, evaluations, training and discipline.
• Supports Sales and attends sales calls as necessary and assists in billing and cost tracking.

Skills

Hazardous waste knowledge

Safety leadership

Education

Bachelor's degree in a technical field

Job description

Manager, Technical Services

As a Manager, Technical Services you will be responsible for the management of a location or customer onsite related to the collection, storage, transportation and disposal of hazardous and non-hazardous waste materials. This role will supervise and train all Technical Services employees to ensure all scheduled jobs are completed, while maintaining and adhering to established standards for safety and environmental procedures.

Essential Functions & Responsibilities

• Prioritizes health and safety by adhering to policies, processes, and maintaining safe practices at all times
• Ensures compliance with within division of Federal and Corporate safety policies; conducts regular safety meetings and provides health and safety plans for job sites, designating personal protective equipment specifications for each job
• Manages field projects, keeping customers informed of progress and addressing any technical questions
• Provides regulatory information to customers and project managers, maintains records required by regulatory agencies, and keeps customers informed of all pertinent regulations
• Compiles relevant technical aspects of projects into reporting and utilizes technical knowledge to create proposals
• Responds to customer inquiries by phone or in writing regarding waste approval, disposal and pricing; responds to new customer inquiries about Company and Technical Services
• Provides technical assistance to Sales and attends sales calls as necessary
• Prepares and approves billing, tracking internal and external costs
• Supervises Technical Services employees and participates in hiring, performance evaluations, training and disciplinary actions
• Takes on additional duties as assigned to support the team and organization

Education

• Bachelor's degree (required); degree in chemistry, engineering, environmental science or other technical field (preferred)

Experience

• 3+ years of experience in hazardous waste management or environmental services (required)

Overview

About Arcwood

Every advancement-from the products we use to the medicines and technologies we depend on-creates waste that must be handled responsibly. For more than 50 years, Arcwood Environmental has helped organizations across the United States manage the byproducts of progress safely and thoughtfully. With deep expertise and innovative waste management technology across a growing nationwide footprint, Arcwood protects people, communities, and the environment through work that often happens behind the scenes.

Our Values

We move forward together, one team with a shared purpose, counting on each other every day. Our core values demonstrate how we work together to deliver value for our customers, putting them at the center of all we do:

• Lead with Safety: We uphold the highest safety and compliance standards to protect our teams, our customers and the communities that count on us.
• Solve Problems Creatively: We push for better - advancing technologies, processes, and ideas that protect human health and the environment.
• Own It Together: We are individually and collectively accountable for our work and our impact, knowing that progress is only achieved by working together - with our customers, and with each other.
• Deliver for Customers: We put customers at the center of all we do. When we live our values - lead with safety, solving problems creatively, and owning our work together - the result is clear: we deliver exceptional value for our customers.

We've reached a unique point as a company: big enough to deliver broad capability and consistent performance, while striving to be nimbler and more responsive to our customers' evolving needs. Come join Arcwood and be part of our legacy of environmental leadership!

Benefits, Compensation & Workforce Diversity

Arcwood offers stability you can count on and opportunities to grow. We provide steady work, competitive pay, and above‑market benefits that reflect the importance of what we do. As we continue to grow, you'll have the chance to build skills, take on new challenges, and build a career. When you join Arcwood, you join a team that honors its legacy, values hardworking people, and shows up every day to protect people, communities, and the future we share.

Arcwood is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to disability or protected veteran status, in accordance with applicable federal laws.

A post‑offer drug screen and background check will be required.

Physical Job Requirements