Manager II GBD Special Programs-Operation Clinical Advisor Teams

The Elevance Health Companies, Inc.

Durham (NC)

Hybrid

USD 90,000 - 130,000

Full time

6 days ago
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Benefits offered by this job

Merit increases
Paid holidays
Paid Time Off
Incentive bonus programs
Medical
Dental
Vision
401(k) +match
Stock purchase plan
Life insurance
Wellness programs
Financial education resources

Job summary

Elevance Health is seeking a Manager II GBD Special Programs-Operation Clinical Advisor Teams in North Carolina. This field-based role provides leadership to care management operations, traveling to client sites and occasionally to the office to support program delivery.

You will supervise staff, ensure regulatory compliance, and drive cross-functional collaboration to improve outcomes for children and youth under CFSP.

Qualifications

  • Requires a BA/BS and minimum of 6 years experience, including prior management experience.
  • Experience coordinating with Medicaid and North Carolina Foster Care system preferred.
  • LCSW, LICSW, LSW, MSW strongly preferred; LPN/LVN license preferred; travel within NC required.

Responsibilities

  • Provide dedicated leadership and operational oversight for care management teams serving children and youth with CFSP.
  • Ensure clinical supervision, quality, workload management, documentation, and regulatory compliance.
  • Oversee interventions to prevent avoidable admissions and support community-based care.
  • Coordinate with Medicaid and NC Foster Care services to optimize program delivery.
  • Hire, train, coach, and evaluate performance of direct reports.

Skills

Staff leadership
Clinical supervision
Regulatory compliance
Discharge planning
Travel readiness

Education

BA/BS degree

Tools

null

Job description

Anticipated End Date

2026-11-06

Position Title

Manager II GBD Special Programs-Operation Clinical Advisor Teams

Job Description

Manager II GBD Special Programs-Care Management Operations

Location

North Carolina

Field-based role description

This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training.

This approach ensures flexibility, responsiveness to client needs, and direct, hands‑on engagement.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

The Manager II GBD Special Programs will be responsible for providing dedicated leadership and operational oversight for the care management teams serving children and youth with CFSP, supporting the State Director of Population Health and Care Management.

How will you make an impact
  • Provides accountability for clinical supervision, quality, workload management, documentation, regulatory compliance, complex-case escalation, and consistent implementation of these requirements.
  • Drive consistent use of 1915(i) and other HCBS, identify barriers to community-based care.
  • Oversee interventions intended to prevent avoidable PRTF, institutional, and other facility-based admissions.
  • Support community‑integration objectives including reducing unnecessary institutionalization and strengthening access to appropriate community‑based services.
  • Directs and collaborates with functional managers to develop and implement the steps necessary to manage program operations.
  • Participates in cross‑functional workgroups created to maintain and develop program.
  • Manages resource utilization to ensure appropriate delivery of care to members and adequate coverage for departmental tasks and job responsibilities.
  • Hires, trains, coaches, counsels and evaluates performance of direct reports.
Minimum Requirements

Requires a BA/BS and minimum of 6 years experience, including prior management experience; or any combination of education and experience, which would provide an equivalent background.

Preferred Skills, Capabilities and Experiences
  • Extensive experience leading and developing staff responsible for managing clinical programs strongly preferred.
  • Strong knowledge of service delivery coordination, discharge planning, or behavioral health experience strongly preferred.
  • LCSW, LICSW, LSW, MSW strongly preferred.
  • LSW, or LPN/LVN license preferred.
  • Experience coordinating with Medicaid and North Carolina Foster Care system Must be comfortable effectively communicating programs, services, and value to eligible individuals and members strongly preferred.
  • Must be willing to travel periodic throughout the state of North Carolina.
Job Level

Manager

Job Family

BSP > Program/Project

Agency Policy

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

Benefits
  • merit increases
  • paid holidays
  • Paid Time Off
  • incentive bonus programs (unless covered by a collective bargaining agreement)
  • medical
  • dental
  • vision
  • short and long term disability benefits
  • 401(k) +match
  • stock purchase plan
  • life insurance
  • wellness programs
  • financial education resources
Hybrid Workforce Strategy

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

Vaccination Requirement

We require all new candidates in certain patient/member‑facing roles to become vaccinated against COVID‑19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation.

Legal Compliance

Elevance Health will also follow all relevant federal, state and local laws.

Equal Employment Opportunity

Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws.

Accommodation

Applicants who require accommodation to participate in the job application process should submit the following form: Accessibility Accommodation Request Form and a member of the team will be in contact.

Arrest or Conviction Records

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Florida Screening

Prospective employees required to be screened under Florida law should review the education and awareness resources at HB531 | Florida Agency for Health Care Administration.

Posting Note

NOTE: Workday keeps job postings active through 11:59:59 PM on the day before the listed end date. Example: If the end date is 3/13, the posting will automatically come down on 3/12 at 11:59:59 PM. In other words — the job is posted until 3/13, not through 3/13.

Company Overview

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler.

Company History

Previously known as Anthem, Inc., we have evolved into a company focused on whole health and updated our name to better reflect the direction the company is heading.

Company Purpose

Fueled by our bold purpose to improve the health of humanity, we are transforming from a traditional health benefits organization into a lifetime trusted health partner.

Employee Reach

Our nearly 100,000 associates serve approximately 100M+ people, at every stage of health. We address a full range of needs with an integrated whole health approach, powered by industry‑leading capabilities and a digital platform for health.

Equal Employment Opportunity Duplicate

Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws.

Accommodation Duplicate

Applicants who require accommodation to participate in the job application process should submit the following form: Accessibility Accommodation Request Form and a member of the team will be in contact.

Arrest or Conviction Records Duplicate

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Florida Screening Duplicate

Prospective employees required to be screened under Florida law should review the education and awareness resources at HB531 | Florida Agency for Health Care Administration.

Final Statement

Elevance Health is an Equal Opportunity Employer/Disability/Veterans.

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