Manager II, Distribution Operations

J.B. Hunt Transport, Inc.; City of Syracuse (NY); On-site; USD 81,000 - 101,000; Full time

Benefits offered by this job

Medical benefit

Dental benefit

Vision benefit

401(k) retirement plan

Life insurance

Short-term and long-term disability

Paid time off

Six weeks of paid maternity leave

Parental leave

Six paid holidays annually

Job summary

J.B. Hunt Transport, Inc. in Syracuse, NY seeks a Manager II, Distribution Operations to oversee site fleets, warehouse staff, and related assets.

You’ll optimize assets via P&L analysis and maintain customer satisfaction through problem-solving and relationship building. Flexibility includes day, night, and weekend shifts, with potential on-site work at customer facilities. The role requires leadership across hiring, training, and performance development, ensuring safe, on-time service and

Qualifications

• High School Diploma with 3-5 years of Transportation/Logistics experience and/or 3-5 years of supervisory experience.
• Willingness to travel to account, customer, and company event locations when applicable.
• Bachelor's Degree in Business Management, Supply Chain, Finance, or related fields with 1 year of relevant professional experience or 2-4 years of experience with J.B. Hunt or in the Transportation/Logistics industry with 3-5 years of supervisory experience.

Responsibilities

• Communicate with customers, internal departments, and team to identify and resolve problems throughout the day, including on-call situations.
• Forecast freight volumes, power/equipment needs, and adjust capacity to ensure coverage and compliance with regulations.
• Lead hiring, training, and development, monitor performance, and implement recognition programs.
• Coordinate routing and planning for safe on-time service; manage warehouse resources as needed.
• Assist warehouse staff with loading/unloading, inventory, and processing receipts.
• Monitor safety standards and enforce company policies in warehousing and shipping.
• Oversee operations as primary contact for assigned customers to ensure service, safety, and profitability.
• Contribute to annual budgeting and analyze performance versus budget, advising on changes.
• Manage payroll and invoicing; ensure timely customer billing.
• Drive profitability through cost control and KPI analysis; present mid-year and annual performance reviews.

Skills

Accuracy

Conflict resolution

Decision making

Adaptability

Relationship building

Customer service

Communication

Goal setting

KPIs

Team leadership

Recruitment

Resource planning

Education

Bachelor's Degree in Business Administration/Management

Bachelor's Degree in Finance

Bachelor's Degree in Supply Chain Management

GED

High School Diploma

Job description

Job Title

Manager II, Distribution Operations

Department

Supply Chain

Country

United States of America

State/Province

New York

City

Syracuse

Full/Part Time

Full time

Job Summary

Under general supervision, the position is responsible for the oversight of a single and/or multiple sites/ fleets, warehouse personnel, or non-J.B. Hunt assets, with one or more managers, including operational personnel (drivers, contractors, office, and/or warehouse employees).
This position optimizes the company's assets by monitoring revenue and costs through effective P&L analysis and builds and maintains customer satisfaction through problem-solving, communication, and relationship building.
The position may be located on-site at the customer's facility.
Incumbents must be able to work any shift to satisfy the demand for flexibility in scheduling to ensure operational success.This includes but is not limited to, day shifts, night shifts, and weekend shifts.

Key Responsibilities

• - Communicate with customers, internal departments, and team to identify and resolve problems or issues with personnel, customer, account, etc. throughout the day and, where required, when on call
• - Create and execute plan for forecasted freight volumes/customer volume needs, power/equipment needs, and adjust capacity needs as a result to ensure fleet/carrier and equipment coverage is seamless and meets Federal and state requirements; Potential to hold responsibility for the management of inventory, warehouse, and/or the overall upkeep and security of the facility and property
• - Facilitate and determine selection, hiring, employee trainings and development including monitoring ongoing performance progress to promote, engage, and retain employees by optimizing job performance through evaluations, individual development plans, and employee recognition programs
• - Lead personnel to resolve service issues, routing and/or planning for safe on time service, receipt, inventory, material handling and safety of goods coming through the warehouse, etc. as they occur throughout the day and, where necessary, when on call; May coordinate warehouse resources in order to maintain working processes
• - May assist warehouse workers with duties including but not limited to operating loading/unloading vehicles, preparing goods and materials, and processing receipts, inventory, etc.
• - Monitor and communicate operational safety standards, warehousing, material handling, and shipping requirements; takes proactive steps to create a positive safety culture at their accounts by enforcing company policies, ensuring compliance, and company safety requirements are being met
• - Oversee assigned operations and serves as the first point of contact with their assigned customers in order to provide exceptional service and trouble free account safety, efficiency and profitable operation
• - Provide input in the creation of an annual budget, audit current year performance of actual versus budgeted expenses and provide feedback to the Controller regarding required changes to the budget as a result of operational changes
• - Responsible for complete P&L performance, including cost control decisions, expense management, and maximizing profitability, as well as identifying and maintaining key performance indicators. Includes design versus actual data analysis for each customer through mid-year business reviews, annual account assessments, and preparing and presenting final presentation, etc
• - Responsible for the management of employee payroll, and/or creation of invoices and ensuring customer billing is accurate and timely

Qualifications

Minimum Qualification

High School Diploma with 3-5 years of Transportation/Logistics experience and/or 3-5 years of supervisory experience, &/or military equivalent; ability to work across multiple shifts including nights and/or weekends if needed. Must be willing to travel to account, customer, & company event locations when applicable.

Preferred Qualification

Bachelor's Degree in Business Management, Supply Chain, Finance, or related fields with 1 year of relevant professional experience or 2-4 years of experience with J.B. Hunt or in the Transportation/Logistics industry with 3-5 years of supervisory experience

Demonstration of Skills

• Ability to process information with high levels of accuracy
• Anticipate, recognize, and deal effectively with existing or potential conflicts at the individual, group, or situation level
• Ability to accurately analyze situations and reach productive decisions based on informed judgment
• Ability to adapt to changing environments
• Establish and maintain healthy working relationships with clients, vendors, and peers
• Ability to meet or exceed team/driver needs and expectations and provide excellent service in a direct or indirect manner
• Effective communication skills
• Ability to develop and track challenging goals that support business strategies
• Knowledge of business metrics and Key Performance Indicators (KPIs)
• Ability to form and manage effective teams
• Participate in the process of recruitment of permanent and contract personnel, achieving optimal match between candidate and position
• Understanding the resources required to achieve business objectives and the ability to plan, mobilize, and distribute resources to fulfill business objectives and plans.

Pay Range

The expected starting pay range for this position is between $ 80,600.00 - $100,800.00

Employment Sponsorship

This position is not eligible for employment-based sponsorship.

Compensation

Factors which may affect starting pay within this range may include skills, education, experience, geography, and other qualifications of the successful candidate. This position may be eligible for annual bonus and incentives based on profitability or volumes in accordance with the terms of the Company’s bonus and incentive plans, as applicable and in effect from time to time.

Benefits

• The Company offers the following benefits for full-time positions, subject to applicable eligibility requirements, as may be in effect from time to time: medical benefit, dental benefit, vision benefit, 401(k) retirement plan, life insurance, short-term and long-term disability coverage, paid time off commensurate with tenure (includes vacation and sick time), six weeks of paid maternity leave along with two weeks of paid parental leave, and six paid holidays annually.

Education

• Bachelors: Business Administration/Management, Bachelors: Finance, Bachelors: Supply Chain Management, GED (Required), High School (Required)

Work Experience

• Management-Entry Level, Transportation/Logistics

Certifications

• Non Commercial Driver's License - Department of Transportation

Job Opening ID

00649413 Manager II, Distribution Operations (Open)

Equal Employment Opportunity Statement

This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Both J.B. Hunt Transport, Inc. and Hunt Mexicana S.A. de C.V. are equal employment opportunity employers without regard to any characteristic protected under applicable law, including veterans and disability.